Question 1

What is the last step in the sequence of communications during an EMS response?

Accepted Answer

A)  Calling 911 
B)  Transferring communications 
C)  Emergency medical dispatch 
D)  Citizen detection and access 
A)  Calling 911 
B)  Transferring communications 
C)  Emergency medical dispatch 
D)  Citizen detection and access

Question 2

The dispatcher's directions to the caller for appropriate emergency measures are known as:

Accepted Answer

A)  enhanced 911 service. 
B)  priority dispatching. 
C)  prearrival instructions. 
D)  call coordination. 
A)  enhanced 911 service. 
B)  priority dispatching. 
C)  prearrival instructions. 
D)  call coordination.

Question 3

Medical audits, research, and policy changes can improve patient care through information collected from:

Accepted Answer

A)  prehospital care reports. 
B)  crew activity logs. 
C)  vehicle maintenance logs. 
D)  disciplinary action records. 
A)  prehospital care reports. 
B)  crew activity logs. 
C)  vehicle maintenance logs. 
D)  disciplinary action records.

Question 4

The first part of the EMS response to an incident is:

Accepted Answer

A)  discussion with medical direction. 
B)  prearrival instructions. 
C)  detection and citizen access. 
D)  call coordination. 
A)  discussion with medical direction. 
B)  prearrival instructions. 
C)  detection and citizen access. 
D)  call coordination.

Question 5

Paramedics and other EMTs becoming affordable in rural communities and also helping to fill gaps in primary health care services is a concept of:

Accepted Answer

A)  community paramedicine. 
B)  creation of ad hoc databases. 
C)  medical quality video. 
D)  public safety answering points. 
A)  community paramedicine. 
B)  creation of ad hoc databases. 
C)  medical quality video. 
D)  public safety answering points.

Question 6

The prehospital care report (PCR) is a written record of events that includes administrative and ________ information.

Accepted Answer

A)  weather 
B)  medical 
C)  vehicle maintenance 
D)  extraneous 
A)  weather 
B)  medical 
C)  vehicle maintenance 
D)  extraneous

Question 7

Regulation of communications at the federal level includes all of the following, EXCEPT:

Accepted Answer

A)  licensing technical personnel. 
B)  establishing technical standards. 
C)  establishing terminology. 
D)  allocating radio frequencies. 
A)  licensing technical personnel. 
B)  establishing technical standards. 
C)  establishing terminology. 
D)  allocating radio frequencies.

Question 8

In most systems, 911 callers are first routed to the ________, which then sends the call to ________.

Accepted Answer

A)  EMS-C; PSAP 
B)  PSAP; base station 
C)  EMD; PAAP 
D)  PSAP; EMD 
A)  EMS-C; PSAP 
B)  PSAP; base station 
C)  EMD; PAAP 
D)  PSAP; EMD

Question 9

The type of communication system that works like a telephone is:

Accepted Answer

A)  ultrasimplex. 
B)  multiplex. 
C)  simplex. 
D)  duplex. 
A)  ultrasimplex. 
B)  multiplex. 
C)  simplex. 
D)  duplex.

Question 10

The process of interrogating callers with medical questions to elicit information and then determine the proper level of response is known as:

Accepted Answer

A)  telephone triage. 
B)  acuity assignment. 
C)  call queueing. 
D)  priority dispatching. 
A)  telephone triage. 
B)  acuity assignment. 
C)  call queueing. 
D)  priority dispatching.

Question 11

Cellular telephone systems use ________ to transmit communications.

Accepted Answer

A)  shortwave technology 
B)  underground cables 
C)  satellite technology 
D)  regional radio base stations 
A)  shortwave technology 
B)  underground cables 
C)  satellite technology 
D)  regional radio base stations

Question 12

Which of the following is most effective in helping the dispatcher get information from distressed callers?

Accepted Answer

A)  Having supervisors get on the line with the callers 
B)  A standard set of medically approved questions 
C)  Empathetic pauses to allow the callers to collect their thoughts 
D)  Transferring callers to a consulting-nurse advice line 
A)  Having supervisors get on the line with the callers 
B)  A standard set of medically approved questions 
C)  Empathetic pauses to allow the callers to collect their thoughts 
D)  Transferring callers to a consulting-nurse advice line

Question 13

In addition to giving emergency instruction to the caller, a dispatcher can also use prearrival instructions to: 1. comfort a distressed caller.
2) elicit additional information.
3) provide emotional support.
4) coordinate responders.

Accepted Answer

A)  1 and 2 only 
B)  1, 3, and 4 
C)  1, 2, and 3 
D)  All of the above 
A)  1 and 2 only 
B)  1, 3, and 4 
C)  1, 2, and 3 
D)  All of the above

Question 14

The practice of notifying a receiving hospital of an ambulance's impending arrival began in the:

Accepted Answer

A)  1960s. 
B)  1970s. 
C)  1980s. 
D)  1990s. 
A)  1960s. 
B)  1970s. 
C)  1980s. 
D)  1990s.

Question 15

Health organizations are responding to the rise of VOIP phones and the ability to send photos, videos, and text messages from mobile devices via the Internet with:

Accepted Answer

A)  an initiative called Next Generation 911 (NG-911). 
B)  advanced automatic crash notification (AACN). 
C)  a coordinated system known as priority dispatching. 
D)  computerized hand-off reports. 
A)  an initiative called Next Generation 911 (NG-911). 
B)  advanced automatic crash notification (AACN). 
C)  a coordinated system known as priority dispatching. 
D)  computerized hand-off reports.

Question 16

How do reports to the base physician differ for trauma and medical patients?

Accepted Answer

A)  It is less important to include ETA for medical patients. 
B)  Only trauma patients require a description of the scene. 
C)  Medical reports describe a chief complaint, whereas trauma reports do not. 
D)  Medical reports emphasize history; trauma reports emphasize injuries and exam findings. 
A)  It is less important to include ETA for medical patients. 
B)  Only trauma patients require a description of the scene. 
C)  Medical reports describe a chief complaint, whereas trauma reports do not. 
D)  Medical reports emphasize history; trauma reports emphasize injuries and exam findings.

Question 17

In addition to being a part of your patient's medical record, a written report can also be used as:

Accepted Answer

A)  a representation of the care you provided. 
B)  a legal record. 
C)  a document used for continuous quality improvement. 
D)  all of the above. 
A)  a representation of the care you provided. 
B)  a legal record. 
C)  a document used for continuous quality improvement. 
D)  all of the above.

Question 18

A(n) ________ system uses a computer to route transmissions to the first available frequency.

Accepted Answer

A)  repeater 
B)  digital 
C)  encrypted 
D)  trunked 
A)  repeater 
B)  digital 
C)  encrypted 
D)  trunked

Question 19

Information on the prehospital care reports may be used by which of the following in certain circumstances?

Accepted Answer

A)  Hospital staff 
B)  Insurance claims departments 
C)  Attorneys 
D)  All of the above 
A)  Hospital staff 
B)  Insurance claims departments 
C)  Attorneys 
D)  All of the above

Question 20

The verbal report to the receiving hospital should always include vital information, chief complaint, and:

Accepted Answer

A)  personal physician's information. 
B)  treatments rendered. 
C)  next-of-kin name and telephone number. 
D)  EMS unit status. 
A)  personal physician's information. 
B)  treatments rendered. 
C)  next-of-kin name and telephone number. 
D)  EMS unit status.

What is the last step in the sequence of communications during an EMS response?

The dispatcher's directions to the caller for appropriate emergency measures are known as:

Medical audits, research, and policy changes can improve patient care through information collected from:

The first part of the EMS response to an incident is:

Paramedics and other EMTs becoming affordable in rural communities and also helping to fill gaps in primary health care services is a concept of:

The prehospital care report (PCR) is a written record of events that includes administrative and ________ information.

Regulation of communications at the federal level includes all of the following, EXCEPT:

In most systems, 911 callers are first routed to the , which then sends the call to .

The type of communication system that works like a telephone is:

The process of interrogating callers with medical questions to elicit information and then determine the proper level of response is known as:

Cellular telephone systems use ________ to transmit communications.

Which of the following is most effective in helping the dispatcher get information from distressed callers?

In addition to giving emergency instruction to the caller, a dispatcher can also use prearrival instructions to: 1. comfort a distressed caller. 2) elicit additional information. 3) provide emotional support. 4) coordinate responders.

The practice of notifying a receiving hospital of an ambulance's impending arrival began in the:

Health organizations are responding to the rise of VOIP phones and the ability to send photos, videos, and text messages from mobile devices via the Internet with:

How do reports to the base physician differ for trauma and medical patients?

In addition to being a part of your patient's medical record, a written report can also be used as:

A(n) ________ system uses a computer to route transmissions to the first available frequency.

Information on the prehospital care reports may be used by which of the following in certain circumstances?

The verbal report to the receiving hospital should always include vital information, chief complaint, and:

Introduction to Paramedicine

Ems Systems

Roles and Responsibilities of the Paramedic

Workforce Safety and Wellness

Ems Research

Public Health

Medicallegal Aspects of Out-Of-Hospital Care

Ethics in Paramedicine

Documentation

Human Life Span Development

Pathophysiology

Emergency Pharmacology

Intravenous Access and Medication Administration

Airway Management and Ventilation

Filters

Exam 9: Ems System Communications

What is the last step in the sequence of communications during an EMS response?

The dispatcher's directions to the caller for appropriate emergency measures are known as:

Medical audits, research, and policy changes can improve patient care through information collected from:

The first part of the EMS response to an incident is:

Paramedics and other EMTs becoming affordable in rural communities and also helping to fill gaps in primary health care services is a concept of:

The prehospital care report (PCR) is a written record of events that includes administrative and ________ information.

Regulation of communications at the federal level includes all of the following, EXCEPT:

In most systems, 911 callers are first routed to the ________, which then sends the call to ________.

The type of communication system that works like a telephone is:

The process of interrogating callers with medical questions to elicit information and then determine the proper level of response is known as:

Cellular telephone systems use ________ to transmit communications.

Which of the following is most effective in helping the dispatcher get information from distressed callers?

In addition to giving emergency instruction to the caller, a dispatcher can also use prearrival instructions to: 1. comfort a distressed caller. 2) elicit additional information. 3) provide emotional support. 4) coordinate responders.

The practice of notifying a receiving hospital of an ambulance's impending arrival began in the:

Health organizations are responding to the rise of VOIP phones and the ability to send photos, videos, and text messages from mobile devices via the Internet with:

How do reports to the base physician differ for trauma and medical patients?

In addition to being a part of your patient's medical record, a written report can also be used as:

A(n) ________ system uses a computer to route transmissions to the first available frequency.

Information on the prehospital care reports may be used by which of the following in certain circumstances?

The verbal report to the receiving hospital should always include vital information, chief complaint, and:

Introduction to Paramedicine

Ems Systems

Roles and Responsibilities of the Paramedic

Workforce Safety and Wellness

Ems Research

Public Health

Medicallegal Aspects of Out-Of-Hospital Care

Ethics in Paramedicine

Documentation

Human Life Span Development

Pathophysiology

Emergency Pharmacology

Intravenous Access and Medication Administration

Airway Management and Ventilation

Filters

In most systems, 911 callers are first routed to the , which then sends the call to .