Exam 1: Introduction to Systems Analysis and Design

In an information system, data is information that has been transformed into output that is valuable to users.

After leaving the first meeting, Maddy goes down the hall to meet with the outgoing manager of the second team. In that meeting, he shares with her the latest draft of the systems requirement document, which is nearly complete. In which phase is the second team currently?

When planning an information system, a company must consider how a new system will interface with older systems, which are called ____.

_________________________ is a step-by-step process for developing high-quality information systems.

In a knowledge management system, a knowledge base consists of logical rules that identify data patterns and relationships.

-In the ____, like that shown in the accompanying figure, the result of each phase, which is called a deliverable or end product, flows sequentially into the next phase in the SDLC.

It is unusual for system developers to mix and match system development methods to gain a better perspective.

-In the accompanying figure showing the components of an information system, the people, called _________________________, interact with an information system, both inside and outside the company.

Although the business-to-business (B2B) sector is more familiar to retail customers, the volume of business-to-consumer (B2C) transactions is many times greater.

System software consists of programs that support day-to-day business functions and provide users with the information they require. _________________________

MATCHING Identify the letter of the choice that best matches the phrase or definition. -People who oversee operational employees and carry out day-to-day functions.

Transaction processing (TP) systems ____.

In the systems analysis phase, the first step is requirements modeling, where business processes are investigated and what the new system must do to satisfy users is documented.

_________________________ refers to the combination of hardware, software, and services that companies use to manage, communicate, and share information.

A mission-critical system is one that is unimportant to a company's operations.

User productivity systems ____.

A corporate culture is the set of beliefs, rules, traditions, values, and attitudes that define a company and influence its way of doing business.

The ____ method of developing systems stresses team interaction and reflects a set of community-based values.

Discuss the five basic systems development guidelines.

Many companies find that a trend called empowerment, which gives employees more responsibility and accountability, improves employee motivation and increases customer satisfaction.