Exam 2: Company and Marketing Strategy: Partnering to Build Customer Relationships
Exam 1: Marketing: Creating Customer Value and Engagement136 Questions
Exam 2: Company and Marketing Strategy: Partnering to Build Customer Relationships148 Questions
Exam 3: Analyzing the Marketing Environment145 Questions
Exam 4: Managing Marketing Information to Gain Customer Insights145 Questions
Exam 5: Consumer Markets and Buyer Behavior148 Questions
Exam 6: Business Markets and Business Buyer Behavior149 Questions
Exam 7: Customer-Driven Marketing Strategy: Creating Value for Target Customers147 Questions
Exam 8: Products, Services, and Brands: Building Customer Value150 Questions
Exam 9: New Product Development and Product Life-Cycle Strategies143 Questions
Exam 10: Pricing: Understanding and Capturing Customer Value142 Questions
Exam 11: Pricing Strategies: Additional Considerations149 Questions
Exam 12: Marketing Channels: Delivering Customer Value150 Questions
Exam 13: Retailing and Wholesaling147 Questions
Exam 14: Engaging Customers and Communicating Customer Value: Integrated Marketing Communications Strategy146 Questions
Exam 15: Advertising and Public Relations150 Questions
Exam 16: Personal Selling and Sales Promotion149 Questions
Exam 17: Direct, Online, Social Media, and Mobile Marketing140 Questions
Exam 18: Creating Competitive Advantage147 Questions
Exam 19: The Global Marketplace150 Questions
Exam 20: Sustainable Marketing: Social Responsibility and Ethics150 Questions
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What is a business portfolio? What are the steps involved in business portfolio planning?
(Essay)
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A marketing plan begins with a(n) ________, which presents a brief summary of the main goals and recommendations of the plan for management review.
(Multiple Choice)
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Company growth through diversification involves offering modified or new products to the company's current markets.
(True/False)
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Ron and Gail plan to lower Fun-Spot's prices in an effort to encourage customers to stay longer, visit more often, and spend more money during each visit. What type of strategy are Ron and Gail planning?
(Multiple Choice)
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Each company must divide up the total market, choose the best segments, and design strategies for profitably serving chosen segments. This process involves market segmentation, ________, differentiation, and positioning.
(Multiple Choice)
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________ are a type of SBU that often require heavy investments to finance their rapid growth.
(Multiple Choice)
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On the BCG matrix, "question marks" are high-growth, high-share businesses or products.
(True/False)
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The collection of businesses and products that make up a company is called its ________.
(Multiple Choice)
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Which of the following is NOT an example of product-oriented mission statements?
(Multiple Choice)
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A company can ________ an SBU by selling it or phasing it out and using the resources elsewhere.
(Multiple Choice)
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Which of the following is the first step of business portfolio planning?
(Multiple Choice)
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Which of the following is NOT an element of the marketing mix?
(Multiple Choice)
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Operating control involves checking ongoing performance against the annual plan and taking corrective action when necessary.
(True/False)
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Mission statements should be market oriented and defined in terms of satisfying basic customer needs.
(True/False)
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