Question 1

Why is it important for the union to include a cost-of-living adjustment clause when negotiating a union contract?

Accepted Answer

Compensation includes both current and future wages. One common tool for securing wage increases is a cost-of-living adjustment (COLA). Most COLA clauses tie future raises to the Consumer Price Index (CPI), a government statistic that reflects changes in consumer purchasing power. Almost half of all labor contracts today include COLA clauses.

Question 2

Which of the following is considered to be more effective than merit raises in motivating middle managers to increase output?

Accepted Answer

A)  Wage inflation 
B)  A bonus system 
C)  A gainsharing plan 
D)  Pay for performance 
E)  Salary sacrifice 
A)  Wage inflation 
B)  A bonus system 
C)  A gainsharing plan 
D)  Pay for performance 
E)  Salary sacrifice D

Question 3

How can an organization determine if training has been successful?

Accepted Answer

A)  Have employees fill out a survey on how well they liked the training. 
B)  Track how much time employees spent at the training program. 
C)  Monitor the waiting list for the training program. 
D)  Test job performance both before and after training has been complete. 
E)  Measure job performance after training has been completed. 
A)  Have employees fill out a survey on how well they liked the training. 
B)  Track how much time employees spent at the training program. 
C)  Monitor the waiting list for the training program. 
D)  Test job performance both before and after training has been complete. 
E)  Measure job performance after training has been completed. D

Question 4

Which of the following pieces of legislation made it easier to sue an employer for discrimination, but limited how much could be awarded in damages?

Accepted Answer

A)  Equal Employment Opportunity Act of 1972 
B)  Civil Rights Act of 1991 
C)  Equal Pay Act of 1963 
D)  Title VII of the Civil Rights Act of 1964 
E)  Fair Labor Standards Act 
A)  Equal Employment Opportunity Act of 1972 
B)  Civil Rights Act of 1991 
C)  Equal Pay Act of 1963 
D)  Title VII of the Civil Rights Act of 1964 
E)  Fair Labor Standards Act

Question 5

Describe the current trends in labor-management relations in the United States.

Accepted Answer

Since the mid-1960s, U.S. labor unions h

Question 6

Which of the following companywide incentive plans distribute bonuses to employees when a company's costs are reduced through greater work efficiency?

Accepted Answer

A)  Wage setting plans 
B)  Pay-for-performance plans 
C)  Profit-sharing plans 
D)  Gainsharing plans 
E)  Pay-for-knowledge plans 
A)  Wage setting plans 
B)  Pay-for-performance plans 
C)  Profit-sharing plans 
D)  Gainsharing plans 
E)  Pay-for-knowledge plans

Question 7

What are independent contractors, on-call workers, temporary employees, contract employees, and leased employees all examples of?

Accepted Answer

A)  Union workers 
B)  Contingent workers 
C)  Migratory workers 
D)  Ancillary workers 
E)  International workers 
A)  Union workers 
B)  Contingent workers 
C)  Migratory workers 
D)  Ancillary workers 
E)  International workers

Question 8

The range of workers' attitudes, values, beliefs, and behaviors that differ based on age, gender, or ethnicity all represent workforce diversity.

Accepted Answer

A) True 
 B)False

Question 9

Which of the following occurs when union members agree NOT to buy the products of a targeted employer?

Accepted Answer

A)  Lockout 
B)  Boycott 
C)  Mediation 
D)  Arbitration 
E)  Slowdown 
A)  Lockout 
B)  Boycott 
C)  Mediation 
D)  Arbitration 
E)  Slowdown

Question 10

When conducting a performance appraisal that uses output as a basis for appraisal, what type of method is being used?

Accepted Answer

A)  Objective 
B)  Judgmental 
C)  Ranking 
D)  Comparison 
E)  Rating 
A)  Objective 
B)  Judgmental 
C)  Ranking 
D)  Comparison 
E)  Rating

Question 11

How can a firm help to ensure a new hire has a thorough understanding of a position before accepting the position?

Accepted Answer

A)  Allow the candidate to job shadow for a day. 
B)  Use team interviews comprised of employees from that department. 
C)  Institute a higher than standard compensation system. 
D)  Use realistic job previews. 
E)  Use a different application form for each type of position available. 
A)  Allow the candidate to job shadow for a day. 
B)  Use team interviews comprised of employees from that department. 
C)  Institute a higher than standard compensation system. 
D)  Use realistic job previews. 
E)  Use a different application form for each type of position available.

Question 12

Which of the following is used to identify employment goals for underused groups, and how those goals will be achieved?

Accepted Answer

A)  Civil rights 
B)  Affirmative action plans 
C)  Equal employment 
D)  Adverse impact 
E)  Supply and demand 
A)  Civil rights 
B)  Affirmative action plans 
C)  Equal employment 
D)  Adverse impact 
E)  Supply and demand

Question 13

In recent years, some companies have run into problems because they have not set aside enough money to cover the retirement funds they have agreed to provide.

Accepted Answer

A) True 
 B)False

Question 14

Who is defined as an older worker under the Age Discrimination in Employment Act?

Accepted Answer

A)  Those over 30 years of age 
B)  Those over 40 years of age 
C)  Those over 50 years of age 
D)  Those over 60 years of age 
E)  Those over 70 years of age 
A)  Those over 30 years of age 
B)  Those over 40 years of age 
C)  Those over 50 years of age 
D)  Those over 60 years of age 
E)  Those over 70 years of age

Question 15

Describe the purpose of the Wagner Act, including how the Act is enforced.

Accepted Answer

Union activities and management's behavi

Question 16

The Age Discrimination in Employment Act requires passive nondiscrimination. How do employers practice passive nondiscrimination?

Accepted Answer

A)  By seeking employees who are protected by the act 
B)  By seeking minorities who are protected by the act 
C)  By providing special treatment to women and minorities 
D)  By treating all who apply fairly 
E)  By increasing salaries for workers covered by the Act 
A)  By seeking employees who are protected by the act 
B)  By seeking minorities who are protected by the act 
C)  By providing special treatment to women and minorities 
D)  By treating all who apply fairly 
E)  By increasing salaries for workers covered by the Act

Question 17

Which of the following constitutes an illegal hiring practice?

Accepted Answer

A)  Asking someone about their availability because the position requires a 50-hour work week 
B)  Establishing a diversity committee to help diverse employees connect with each other 
C)  Asking a candidate whether or not he attends church, because it is important that candidates are available to work on Saturdays and Sundays 
D)  Keeping track of how many males and females are in the organization 
E)  Requiring an applicant to specify gender on an application 
A)  Asking someone about their availability because the position requires a 50-hour work week 
B)  Establishing a diversity committee to help diverse employees connect with each other 
C)  Asking a candidate whether or not he attends church, because it is important that candidates are available to work on Saturdays and Sundays 
D)  Keeping track of how many males and females are in the organization 
E)  Requiring an applicant to specify gender on an application

Question 18

What do top executives often receive as incentives?

Accepted Answer

A)  Merit salary systems 
B)  Workers' compensation insurance 
C)  Salaries 
D)  Stock options 
E)  Wages 
A)  Merit salary systems 
B)  Workers' compensation insurance 
C)  Salaries 
D)  Stock options 
E)  Wages

Question 19

What is the advantage for a firm who works to hire from a diverse workforce?

Accepted Answer

A)  Greater social awareness among employees 
B)  Increased ability to institute cafeteria-style benefits 
C)  A higher quality labor force 
D)  More flexibility in schedules 
E)  Increased employee retention 
A)  Greater social awareness among employees 
B)  Increased ability to institute cafeteria-style benefits 
C)  A higher quality labor force 
D)  More flexibility in schedules 
E)  Increased employee retention

Question 20

When does the collective bargaining process begin?

Accepted Answer

A)  When the contract is ratified by the members 
B)  When the bargaining zone is identified 
C)  When the union is recognized as the official bargaining agent 
D)  When union and management representatives agree to contract terms 
E)  When the employer establishes a maximum limit 
A)  When the contract is ratified by the members 
B)  When the bargaining zone is identified 
C)  When the union is recognized as the official bargaining agent 
D)  When union and management representatives agree to contract terms 
E)  When the employer establishes a maximum limit

Why is it important for the union to include a cost-of-living adjustment clause when negotiating a union contract?

Which of the following is considered to be more effective than merit raises in motivating middle managers to increase output?

How can an organization determine if training has been successful?

Which of the following pieces of legislation made it easier to sue an employer for discrimination, but limited how much could be awarded in damages?

Describe the current trends in labor-management relations in the United States.

Which of the following companywide incentive plans distribute bonuses to employees when a company's costs are reduced through greater work efficiency?

What are independent contractors, on-call workers, temporary employees, contract employees, and leased employees all examples of?

The range of workers' attitudes, values, beliefs, and behaviors that differ based on age, gender, or ethnicity all represent workforce diversity.

Which of the following occurs when union members agree NOT to buy the products of a targeted employer?

When conducting a performance appraisal that uses output as a basis for appraisal, what type of method is being used?

How can a firm help to ensure a new hire has a thorough understanding of a position before accepting the position?

Which of the following is used to identify employment goals for underused groups, and how those goals will be achieved?

In recent years, some companies have run into problems because they have not set aside enough money to cover the retirement funds they have agreed to provide.

Who is defined as an older worker under the Age Discrimination in Employment Act?

Describe the purpose of the Wagner Act, including how the Act is enforced.

The Age Discrimination in Employment Act requires passive nondiscrimination. How do employers practice passive nondiscrimination?

Which of the following constitutes an illegal hiring practice?

What do top executives often receive as incentives?

What is the advantage for a firm who works to hire from a diverse workforce?

When does the collective bargaining process begin?

The U.S. Business Environment

Understanding Business Ethics and Social Responsibility

Entrepreneurship, New Ventures, and Business Ownership

Understanding the Global Context of Business

Managing the Business

Organizing the Business

Operations Management and Quality

Employee Behavior and Motivation

Leadership and Decision Making

Marketing Processes and Consumer Behavior

Developing and Pricing Products

Distributing and Promoting Products

Information Technology (IT)for Business

The Role of Accountants and Accounting Information

Understanding Money and the Role of Banking

Managing Business Finances

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Exam 10: Human Resource Management and Labor Relations

Why is it important for the union to include a cost-of-living adjustment clause when negotiating a union contract?

Which of the following is considered to be more effective than merit raises in motivating middle managers to increase output?

How can an organization determine if training has been successful?

Which of the following pieces of legislation made it easier to sue an employer for discrimination, but limited how much could be awarded in damages?

Describe the current trends in labor-management relations in the United States.

Which of the following companywide incentive plans distribute bonuses to employees when a company's costs are reduced through greater work efficiency?

What are independent contractors, on-call workers, temporary employees, contract employees, and leased employees all examples of?

The range of workers' attitudes, values, beliefs, and behaviors that differ based on age, gender, or ethnicity all represent workforce diversity.

Which of the following occurs when union members agree NOT to buy the products of a targeted employer?

When conducting a performance appraisal that uses output as a basis for appraisal, what type of method is being used?

How can a firm help to ensure a new hire has a thorough understanding of a position before accepting the position?

Which of the following is used to identify employment goals for underused groups, and how those goals will be achieved?

In recent years, some companies have run into problems because they have not set aside enough money to cover the retirement funds they have agreed to provide.

Who is defined as an older worker under the Age Discrimination in Employment Act?

Describe the purpose of the Wagner Act, including how the Act is enforced.

The Age Discrimination in Employment Act requires passive nondiscrimination. How do employers practice passive nondiscrimination?

Which of the following constitutes an illegal hiring practice?

What do top executives often receive as incentives?

What is the advantage for a firm who works to hire from a diverse workforce?

When does the collective bargaining process begin?

The U.S. Business Environment

Understanding Business Ethics and Social Responsibility

Entrepreneurship, New Ventures, and Business Ownership

Understanding the Global Context of Business

Managing the Business

Organizing the Business

Operations Management and Quality

Employee Behavior and Motivation

Leadership and Decision Making

Marketing Processes and Consumer Behavior

Developing and Pricing Products

Distributing and Promoting Products

Information Technology (IT)for Business

The Role of Accountants and Accounting Information

Understanding Money and the Role of Banking

Managing Business Finances

Filters