Question 1

Which of the following is NOT a major component of e-business?

Accepted Answer

A)  Business intelligence 
B)  Enterprise resource planning 
C)  Supply chain management 
D)  Human resource management 
E)  Customer relationship management 
A)  Business intelligence 
B)  Enterprise resource planning 
C)  Supply chain management 
D)  Human resource management 
E)  Customer relationship management D

Question 2

_____ refers to websites that are static. All you can do is read.

Accepted Answer

Web 1.0

Question 3

Which of the following is an important way in which technology is transforming small business?

Accepted Answer

A)  Businesses are easier to find than ever before. 
B)  Communicating with customers is shifting to e-mail marketing and social media. 
C)  Collaboration among employees who are working in multiple venues is easier. 
D)  Outsourcing is easier. 
E)  All of the above 
A)  Businesses are easier to find than ever before. 
B)  Communicating with customers is shifting to e-mail marketing and social media. 
C)  Collaboration among employees who are working in multiple venues is easier. 
D)  Outsourcing is easier. 
E)  All of the above E

Question 4

Cash flow should increase as a result of e-business and e-commerce as a result of:

Accepted Answer

A)  Multiple payment options 
B)  Stabilized cost of sales 
C)  Crowd outsourcing 
D)  Customer outsourcing 
E)  All of the above 
A)  Multiple payment options 
B)  Stabilized cost of sales 
C)  Crowd outsourcing 
D)  Customer outsourcing 
E)  All of the above

Question 5

Which one of the following is NOT an example of a cybercrime?

Accepted Answer

A)  Stealing from an online bank 
B)  Downloading illegal music 
C)  Shutdown e-commerce sites by using software viruses 
D)  Selling counterfeit drugs online 
E)  Robbing your local bank 
A)  Stealing from an online bank 
B)  Downloading illegal music 
C)  Shutdown e-commerce sites by using software viruses 
D)  Selling counterfeit drugs online 
E)  Robbing your local bank

Question 6

The best approach to building a website is for the business owner to do it himself or herself.

Accepted Answer

A) True 
 B)False

Question 7

Only e-commerce can contribute to customer value.

Accepted Answer

A) True 
 B)False

Question 8

How does e-commerce provide customer value?

Accepted Answer

E-commerce provides convenience, a great

Question 9

How does Web 2.0 provide customer value?

Accepted Answer

Web 2.0 presents consumers with a whole

Question 10

An e-commerce business model identifies the infrastructure of the small business's website.

Accepted Answer

A) True 
 B)False

Question 11

M-commerce is the fastest growing segment of visitors to e-commerce websites.

Accepted Answer

A) True 
 B)False

Question 12

Which one of the following would NOT be considered as an indicator of a low-quality website?

Accepted Answer

A)  Poor style 
B)  Language errors 
C)  Coordinated colors 
D)  Confusing terminology 
E)  Loading delay 
A)  Poor style 
B)  Language errors 
C)  Coordinated colors 
D)  Confusing terminology 
E)  Loading delay

Question 13

When a business buys office furniture online it is engaging in which type of e-commerce?

Accepted Answer

A)  G2G 
B)  B2B 
C)  B2C 
D)  M-commerce 
E)  P2P 
A)  G2G 
B)  B2B 
C)  B2C 
D)  M-commerce 
E)  P2P

Question 14

A(n) _____ is a private network within a business that is used for information sharing, processing, and communication.

Accepted Answer

The answer of A(n) _____ is a private network within...

Question 15

The tools that can track the different ways people use a website and then make sense of the data are known as:

Accepted Answer

A)  Measurement instruments 
B)  Analytics 
C)  Scoring 
D)  Assessment instruments 
E)  Evaluation instruments 
A)  Measurement instruments 
B)  Analytics 
C)  Scoring 
D)  Assessment instruments 
E)  Evaluation instruments

Question 16

_____ refers to the protection of a company, its suppliers, its customers, and its employees from criminal activity.

Accepted Answer

The answer of _____ refers to the protection of a...

Question 17

E-commerce is a component of e-business.

Accepted Answer

A) True 
 B)False

Question 18

The company that is featured at the beginning of Chapter 4 is:

Accepted Answer

A)  Elegant Gift Shop 
B)  Sobe 
C)  Consolidated Industries 
D)  Max & Mina's Ice Cream 
E)  Vermont Teddy Bear 
A)  Elegant Gift Shop 
B)  Sobe 
C)  Consolidated Industries 
D)  Max & Mina's Ice Cream 
E)  Vermont Teddy Bear

Question 19

The core e-commerce platform plus hosting, accounting, analytics, and marketing tools such as e-mail management is known as a(n):

Accepted Answer

A)  Core platform+ 
B)  All-in-one e-commerce platform solution 
C)  Core platform with options 
D)  E-commerce platform 
E)  E-commerce platform+ 
A)  Core platform+ 
B)  All-in-one e-commerce platform solution 
C)  Core platform with options 
D)  E-commerce platform 
E)  E-commerce platform+

Question 20

Why are small businesses potentially very lucrative targets for cyber criminals?

Accepted Answer

A)  Only about 20 percent of small businesses have antivirus software. 
B)  Cyber criminals have pretty much drained the opportunities from medium to large companies. 
C)  Cyber criminals are more difficult for small businesses to track down. 
D)  (a) and (c) 
E)  (a) and (b) 
A)  Only about 20 percent of small businesses have antivirus software. 
B)  Cyber criminals have pretty much drained the opportunities from medium to large companies. 
C)  Cyber criminals are more difficult for small businesses to track down. 
D)  (a) and (c) 
E)  (a) and (b)

Which of the following is NOT a major component of e-business?

_____ refers to websites that are static. All you can do is read.

Which of the following is an important way in which technology is transforming small business?

Cash flow should increase as a result of e-business and e-commerce as a result of:

Which one of the following is NOT an example of a cybercrime?

The best approach to building a website is for the business owner to do it himself or herself.

Only e-commerce can contribute to customer value.

How does e-commerce provide customer value?

How does Web 2.0 provide customer value?

An e-commerce business model identifies the infrastructure of the small business's website.

M-commerce is the fastest growing segment of visitors to e-commerce websites.

Which one of the following would NOT be considered as an indicator of a low-quality website?

When a business buys office furniture online it is engaging in which type of e-commerce?

A(n) _____ is a private network within a business that is used for information sharing, processing, and communication.

The tools that can track the different ways people use a website and then make sense of the data are known as:

_____ refers to the protection of a company, its suppliers, its customers, and its employees from criminal activity.

E-commerce is a component of e-business.

The company that is featured at the beginning of Chapter 4 is:

The core e-commerce platform plus hosting, accounting, analytics, and marketing tools such as e-mail management is known as a(n):

Why are small businesses potentially very lucrative targets for cyber criminals?

Foundations for Small Business

Your Business Idea: the Quest for Value

Family Businesses

The Business Plan

Marketing Basics

Marketing Strategy

The Marketing Plan

Accounting and Cash Flow

Financial Management

Supply Chain Management: You Better Get It Right

People and Organization

The Search for Efficiency and Effectiveness

Icebergs and Escapes

Going Global: Yes or No

Filters

Exam 4: E-Business and E-Commerce

Which of the following is NOT a major component of e-business?

_____ refers to websites that are static. All you can do is read.

Which of the following is an important way in which technology is transforming small business?

Cash flow should increase as a result of e-business and e-commerce as a result of:

Which one of the following is NOT an example of a cybercrime?

The best approach to building a website is for the business owner to do it himself or herself.

Only e-commerce can contribute to customer value.

How does e-commerce provide customer value?

How does Web 2.0 provide customer value?

An e-commerce business model identifies the infrastructure of the small business's website.

M-commerce is the fastest growing segment of visitors to e-commerce websites.

Which one of the following would NOT be considered as an indicator of a low-quality website?

When a business buys office furniture online it is engaging in which type of e-commerce?

A(n) _____ is a private network within a business that is used for information sharing, processing, and communication.

The tools that can track the different ways people use a website and then make sense of the data are known as:

_____ refers to the protection of a company, its suppliers, its customers, and its employees from criminal activity.

E-commerce is a component of e-business.

The company that is featured at the beginning of Chapter 4 is:

The core e-commerce platform plus hosting, accounting, analytics, and marketing tools such as e-mail management is known as a(n):

Why are small businesses potentially very lucrative targets for cyber criminals?

Foundations for Small Business

Your Business Idea: the Quest for Value

Family Businesses

The Business Plan

Marketing Basics

Marketing Strategy

The Marketing Plan

Accounting and Cash Flow

Financial Management

Supply Chain Management: You Better Get It Right

People and Organization

The Search for Efficiency and Effectiveness

Icebergs and Escapes

Going Global: Yes or No

Filters