Exam 8: Alternative Value Propositions

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The low-cost strategic option consists of all of the approaches below except:

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C

Perceived value can be created without compromising the brand.

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True

Niche specialists are successful because their strategies are based on commitment to a single product line or part of the market.

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A successful low cost strategy is usually multifaceted and supported by a cost-oriented culture.

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business strategy should be challenged with respect to whether it contains a real and perceived value proposition and whether that value proposition is relevant, ________ and ________.

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Business strategies should offer a clear value proposition to customers and be supported by assets and competencies and functional strategies and programs.

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To obtain significant operational economies, it is useful to examine the value chain and look for inherently high-cost components that could be eliminated or reduced.

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order for the quality option to be effective, a firm doesn't need senior management commitment, because the quality department is in charge of the total quality management program.

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the business-to-business space, more companies are trying to move from being component suppliers to being systems solution players because systems-based organizations will more likely to be more cost effective.

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Firms that chose customer relationship as a value proposition just need to provide good functional benefits of their product or service.

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With the experience curve, the total cost of a product will decline at a predictable rate as experience in building the product accumulates.

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The experience curve is automatic and occurs over time.

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An experience curve strategy will usually enhance product innovation.

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six quality dimensions include: performance, conformance to specifications, features, customer support, process quality, and _________.

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A signal of high quality for clothing is price.

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CSR refers to customer social relationship management.

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Value should be determined by the firm and not by the customer.

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Schlitz improved its market position with its aggressive low-cost strategy.

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value proposition is often an umbrella concept under which the supporting assets and competences and functional strategies and programs can be grouped.

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is believed that corporate social responsibility does not create shareholder value but rather just enhances a brand image.

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