Exam 20: Managing Human Resources

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Profit-sharing plans

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What type of interviewing involves asking applicants how they might react to hypothetical situations?

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Because outsourcing companies typically employ hundreds or thousands of people,they can afford to offer benefits superior to those offered by the typical small firm.

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Having been in business for five years,Secondhand Treasures specializes in antique home and personal items made before 1960.The company has expanded into ten locations with 103 employees in part due to the recession having led to increased business.The company is having trouble maintaining employees for longer than three months,especially for positions requiring extensive knowledge of an item's value.What conditions in Secondhand Treasures would justify the owner's decision to hire a human resource manager?

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Which question would be expected from a small business using behavioral interviews?

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Public employment offices are a useful source of clerical workers,unskilled laborers,production workers,and technicians.

(True/False)
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Match the term with its definition.Some terms may not be used. a.Civel Rights Act b.Fair Labor Standards Act c.Family and Medical Leave Act d.Human resource management e.Management development f.Occupational Safety and Health Act g.PEO h.Workforce diversity -Legislation that assures employees of unpaid leave for childbirth or other family needs

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The owner of a growing business wonders when to hire a human resource manager.The most likely time would be when

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The small firm has a particularly strong need to develop both managerial and professional employees.

(True/False)
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Match the term with its definition.Some terms may not be used. a.Civel Rights Act b.Fair Labor Standards Act c.Family and Medical Leave Act d.Human resource management e.Management development f.Occupational Safety and Health Act g.PEO h.Workforce diversity -The management of employees in a way that enables a firm to reach its strategic objectives

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Employee benefits are expensive,amounting to more than 40 percent of payroll expense for many small firms.

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Small firms give employees a share of ownership in the business through

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Match the term with its definition.Some terms may not be used. a.Cafeteria plan b.Employee training c.Job description d.Job Instruction Training e.Job specification f.On-the-job training g.Reliability h.Validity -An outline of the work to be performed for a particular position

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Small firms need to identify their distinctive advantages if they are to recruit outstanding prospects successfully.

(True/False)
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A job description refers to a listing of the knowledge,skills,abilities,and other characteristics necessary to perform a job.

(True/False)
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The job specifications list the duties the incumbent is expected to perform.

(True/False)
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Karen is checking references and finds former employers reluctant to do more than verify dates of employment even though the applicants have given their consent.A probable reason for their reluctance is that

(Multiple Choice)
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Released employees are much less likely to sue if they feel their former employer provided ample opportunities to improve their performance before being fired and the company was fair throughout the process.

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Marcia knew the importance of testing candidates before hiring them,but 40% of the employees who successfully passed the employment test later performed poorly on the job.Marcia's employment test lacked

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Payroll is only a moderate expense for most small businesses.

(True/False)
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