Exam 20: Managing Human Resources
Exam 1: The Entrepreneurial Lifethe Entrepreneurial Life94 Questions
Exam 2: Integrity, ethics, and Social Entrepreneurship95 Questions
Exam 3: Starting a Small Business126 Questions
Exam 4: Franchises and Buyouts115 Questions
Exam 5: The Family Business79 Questions
Exam 6: The Business Plan: Visualizing the Dream92 Questions
Exam 7: The Marketing Plan134 Questions
Exam 8: The Organizational Plan: Teams, legal Structures, alliances, and Directors147 Questions
Exam 9: The Location Plan109 Questions
Exam 10: Understanding a Firms Financial Statements131 Questions
Exam 11: Forecasting Financial Requirements72 Questions
Exam 12: A Firms Sources of Financing151 Questions
Exam 13: Planning for the Harvest84 Questions
Exam 14: Building Customer Relationships95 Questions
Exam 15: Product Development and Supply Chain Management126 Questions
Exam 16: Pricing and Credit Decisions130 Questions
Exam 17: Promotional Planning116 Questions
Exam 18: Global Opportunities for Small Business126 Questions
Exam 19: Professional Management and the Small Business96 Questions
Exam 20: Managing Human Resources122 Questions
Exam 21: Managing Small Business Operations135 Questions
Exam 22: Managing the Firms Assets117 Questions
Exam 23: Managing Risk140 Questions
Select questions type
What type of interviewing involves asking applicants how they might react to hypothetical situations?
(Multiple Choice)
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Because outsourcing companies typically employ hundreds or thousands of people,they can afford to offer benefits superior to those offered by the typical small firm.
(True/False)
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Having been in business for five years,Secondhand Treasures specializes in antique home and personal items made before 1960.The company has expanded into ten locations with 103 employees in part due to the recession having led to increased business.The company is having trouble maintaining employees for longer than three months,especially for positions requiring extensive knowledge of an item's value.What conditions in Secondhand Treasures would justify the owner's decision to hire a human resource manager?
(Essay)
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Which question would be expected from a small business using behavioral interviews?
(Multiple Choice)
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Public employment offices are a useful source of clerical workers,unskilled laborers,production workers,and technicians.
(True/False)
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Match the term with its definition.Some terms may not be used.
a.Civel Rights Act
b.Fair Labor Standards Act
c.Family and Medical Leave Act
d.Human resource management
e.Management development
f.Occupational Safety and Health Act
g.PEO
h.Workforce diversity
-Legislation that assures employees of unpaid leave for childbirth or other family needs
(Essay)
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The owner of a growing business wonders when to hire a human resource manager.The most likely time would be when
(Multiple Choice)
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The small firm has a particularly strong need to develop both managerial and professional employees.
(True/False)
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Match the term with its definition.Some terms may not be used.
a.Civel Rights Act
b.Fair Labor Standards Act
c.Family and Medical Leave Act
d.Human resource management
e.Management development
f.Occupational Safety and Health Act
g.PEO
h.Workforce diversity
-The management of employees in a way that enables a firm to reach its strategic objectives
(Essay)
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Employee benefits are expensive,amounting to more than 40 percent of payroll expense for many small firms.
(True/False)
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Small firms give employees a share of ownership in the business through
(Multiple Choice)
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Match the term with its definition.Some terms may not be used.
a.Cafeteria plan
b.Employee training
c.Job description
d.Job Instruction Training
e.Job specification
f.On-the-job training
g.Reliability
h.Validity
-An outline of the work to be performed for a particular position
(Essay)
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Small firms need to identify their distinctive advantages if they are to recruit outstanding prospects successfully.
(True/False)
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A job description refers to a listing of the knowledge,skills,abilities,and other characteristics necessary to perform a job.
(True/False)
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The job specifications list the duties the incumbent is expected to perform.
(True/False)
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Karen is checking references and finds former employers reluctant to do more than verify dates of employment even though the applicants have given their consent.A probable reason for their reluctance is that
(Multiple Choice)
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Released employees are much less likely to sue if they feel their former employer provided ample opportunities to improve their performance before being fired and the company was fair throughout the process.
(True/False)
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Marcia knew the importance of testing candidates before hiring them,but 40% of the employees who successfully passed the employment test later performed poorly on the job.Marcia's employment test lacked
(Multiple Choice)
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