Exam 20: Managing Human Resources

Match the term with its definition.Some terms may not be used. a.Cafeteria plan b.Employee training c.Job description d.Job Instruction Training e.Job specification f.On-the-job training g.Reliability h.Validity -Instruction at the place of employment,supervised by a professional trainer or experienced employee

The source that accounts for most new hires is help-wanted ads in newspapers.

As his business grows,George finds he does not have either the time or the skills to manage the human resources function.He has decided to outsource part of personnel management to an organization that handles paperwork and administers benefits for his employees in an arrangement called

After defining each of the following statutes,state who has to abide by the law: a)Civil Rights Act,b)Occupational Safety and Health Act,c)Fair Labor Standards Act and d)Family and Medical Leave Act.

A sales commission compensation plan is a type of time-based compensation system.

Considering the weaknesses of interviewing,how can the procedure be made more effective in selecting employees?

Most small businesses now use flexible benefit plans so employees can select the benefits they wish to receive.

One of the largest expense categories for most businesses is

The cost of using a headhunter makes using their services unrealistic for small businesses.

Match the term with its definition.Some terms may not be used. a.Behavioral interview b.Co-employment c.Employee benefits d.Flexible benefit programs e.Headhunter f.Management development g.Piecework h.Professional employer organization -Benefit programs that allow employees to select the types of benefits they wish to receive

When innovation is important to a firm's competitiveness,the company should steer clear of hiring minorities.

Michael,a small business owner of a Web-development firm,wishes to persuade a highly qualified applicant to consider a position with his firm,even though the applicant has also had offers from large firms.What should Michael emphasize to the applicant?

Match the term with its definition.Some terms may not be used. a.Civel Rights Act b.Fair Labor Standards Act c.Family and Medical Leave Act d.Human resource management e.Management development f.Occupational Safety and Health Act g.PEO h.Workforce diversity -Differences among employees on such dimensions as gender,age,ethnicity,and race

Match the term with its definition.Some terms may not be used. a.Cafeteria plan b.Employee training c.Job description d.Job Instruction Training e.Job specification f.On-the-job training g.Reliability h.Validity -The extent to which a test assesses true job performance ability

Match the term with its definition.Some terms may not be used. a.Behavioral interview b.Co-employment c.Employee benefits d.Flexible benefit programs e.Headhunter f.Management development g.Piecework h.Professional employer organization -Preparation of employees for career advancement through education,job experiences,network development,and performance assessment

Jan is ready to franchise her retail clothing store and needs to hire a new manager who has knowledge in the franchising process.Which recruiting source would be best?

Planned efforts to help workers master the knowledge,skills,and behaviors they need to perform their duties is known as

Which act applies to any employer of 15 or more people and prohibits discrimination on the basis of race,color,religion,sex,or national origin?

Because help-wanted advertising tends to be ineffective,most well-managed organizations reject this method of recruitment.

Explain the strengths and weaknesses for the following sources of employees: (a)walk-ins, (b)schools, (c)public employment offices, (d)private employment agencies, (e)executive search firms, (f)employee referrals, (g)Internet recruiting, (h)help-wanted advertising,and (i)temporary help agencies.