Exam 20: Managing Human Resources

Job descriptions are used primarily to avoid lawsuits that might result from the Americans with Disabilities Act.

Management and other key personnel "get a piece of the action" through

By following constructive personnel policies,small firms can improve the relationship between management and a union.

Match the term with its definition.Some terms may not be used. a.Behavioral interview b.Co-employment c.Employee benefits d.Flexible benefit programs e.Headhunter f.Management development g.Piecework h.Professional employer organization -An approach that assess the suitability of job candidates based on how they would respond to hypothetical situations

Mona has recently been named the CEO of a small production company that she and her parents co-own.She is concerned with the lack of innovation in the company and plans to hire at a minimum ten more employees in the next three years.Currently 92% of the production workforce are white,males who have some college education and are expected to retire in the next five years.What are suggestions for Mona?

Match the term with its definition.Some terms may not be used. a.Civel Rights Act b.Fair Labor Standards Act c.Family and Medical Leave Act d.Human resource management e.Management development f.Occupational Safety and Health Act g.PEO h.Workforce diversity -Federal law that establishes a minimum wage and provides for overtime pay

Profit-sharing is of little use as an incentive in small companies because profits are often too small to share.

Legislation that provides protection to employees within a business is called the

Employee referrals provide a rich source of good applicants for many small firms.

Which source of candidates do small business owners say accounts for most of their hires?

Match the term with its definition.Some terms may not be used. a.Cafeteria plan b.Employee training c.Job description d.Job Instruction Training e.Job specification f.On-the-job training g.Reliability h.Validity -A list of the knowledge,skills,abilities,and other characteristics needed to perform a specific job

To be the most useful,a test for a potential applicant should be

Identify and discuss the advantages and disadvantages to using a PEO.

A small business can facilitate the orientation process by providing an employee handbook,which outlines the company's practices and procedures.

Ollie has hired a front office manager,Todd.What suggestions should Ollie follow to make the implementation of training more effective for Todd?

Tom is experiencing difficulty in recruiting competent technicians for his business.One way to increase the attractiveness of his small business is by using

The owner of a small automobile garage has been advised to use an application form in evaluating applicants.This form will be most useful in discovering

Match the term with its definition.Some terms may not be used. a.Behavioral interview b.Co-employment c.Employee benefits d.Flexible benefit programs e.Headhunter f.Management development g.Piecework h.Professional employer organization -An arrangement to outsource part of personnel management to an organization that handles paperwork and administers benefits for those employees

Small firms must be exceed large firms in wage and salary levels in order to attract well-qualified personnel.

The Internet is a low-cost,effective tool for recruiting qualified candidates.