Exam 20: Managing Human Resources

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Match the term with its definition.Some terms may not be used. a.Cafeteria plan b.Employee training c.Job description d.Job Instruction Training e.Job specification f.On-the-job training g.Reliability h.Validity -A systematic,step-by-step method for on-the-job training of non-managerial employees

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Match the term with its definition.Some terms may not be used. a.Behavioral interview b.Co-employment c.Employee benefits d.Flexible benefit programs e.Headhunter f.Management development g.Piecework h.Professional employer organization -Financial incentive based on number of units produced

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New employees benefit most from orientation when it is given

(Multiple Choice)
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Requesting a credit report to establish an applicant's employment eligibility is illegal according to the Fair Credit Reporting Act.

(True/False)
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Amanda is paid $0.45 for every widget she produces.This type of pay plan is:

(Multiple Choice)
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According to the Occupational Health and Safety Administration,85 percent of all on-the-job accidents can be traced to substance abuse.

(True/False)
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A small electrical contractor with nine employees hears that they would like to join a union.This contractor realizes that the firm

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Describe the five steps involved in selecting employees.

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The goal of recruitment is to obtain a pool of applicants large enough to contain a number of talented prospects.

(True/False)
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Tim and Tina own an independent pet grooming business in which employees are hired to groom the animals,take care of customer needs and clean the facility.Other area competitors offer the same services and pay their employees minimum age.Tim and Tina have decided to pay employees $12.00/hr,and include unlimited services for the employee's animals and allow them to provide grooming for one guest of their choice each month.What could the grooming business gain from this payroll decision?

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Match the term with its definition.Some terms may not be used. a.Cafeteria plan b.Employee training c.Job description d.Job Instruction Training e.Job specification f.On-the-job training g.Reliability h.Validity -Planned efforts to help workers master the knowledge,skills,and behaviors they need to perform their duties

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The balance of the U.S.workforce is rapidly shifting toward higher proportions of women,older workers,and racial minorities.

(True/False)
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ESOPs can motivate employees as well as allow for owners to withdraw from a business without having to sell the firm to outsiders.

(True/False)
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Private employment agencies administer the various state unemployment insurance programs.

(True/False)
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Continual training is necessary to update knowledge and skills in firms of all sizes.

(True/False)
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A compensation system based on time is most appropriate for jobs in which

(Multiple Choice)
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The purpose of job instruction training is to help supervisors eliminate employees who are weak hires.

(True/False)
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Temporary help agencies are good sources of employees when extensive training is required.

(True/False)
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James is investigating the advantages of employee outsourcing.It appears that the greatest benefit will be to free him and his firm from

(Multiple Choice)
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The differences among employees on such dimensions as gender,age,ethnicity,and race is known as

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