Question 1

Proofreading for content includes ensuring that the document makes sense.

Accepted Answer

A) True 
 B)False  True

Question 2

What is mind mapping? What are the benefits of this approach?

Accepted Answer

Mind mapping is a visual outline that places the purpose of your message in the middle of a page and connects points to this purpose and to each other.It helps you to put your ideas down on paper and shows you how they are related.It is a flexible approach that encourages free thinking,and avoids the step-by-step limitations of lists.

Question 3

Identify the correct statement about drafting.

Accepted Answer

A) Messages should be drafted during brainstorming sessions. 
B) A writer should concentrate on style and accuracy when drafting a message. 
C) Revising while drafting is an effective way to enhance creativity. 
D) Writers should compose a first draft after letting their ideas flow. 
E) Drafting is the process of producing the final version of the message. 
A) Messages should be drafted during brainstorming sessions. 
B) A writer should concentrate on style and accuracy when drafting a message. 
C) Revising while drafting is an effective way to enhance creativity. 
D) Writers should compose a first draft after letting their ideas flow. 
E) Drafting is the process of producing the final version of the message. D

Question 4

Writer's block is the inability to draft a message and focus on the writing process.

Accepted Answer

A) True 
 B)False

Question 5

You will write more creatively and efficiently if you edit while composing your first draft.

Accepted Answer

A) True 
 B)False

Question 6

Provide at least five guidelines for creating effective emails.

Accepted Answer

Answers will vary,but should include at

Question 7

What is the most important reason why you should determine what your audience knows about the topic of your message?

Accepted Answer

A) You can decide on personal touches that show readers they are important. 
B) You can anticipate whether the reader's reaction will be positive or negative. 
C) You can gain the cooperation of your colleagues in presenting persuasive arguments. 
D) You can move through the steps of the writing process more quickly. 
E) You can decide how much jargon to use and what readability level is appropriate. 
A) You can decide on personal touches that show readers they are important. 
B) You can anticipate whether the reader's reaction will be positive or negative. 
C) You can gain the cooperation of your colleagues in presenting persuasive arguments. 
D) You can move through the steps of the writing process more quickly. 
E) You can decide how much jargon to use and what readability level is appropriate.

Question 8

Which statement about revising is correct?

Accepted Answer

A) You should revise at the same that you draft a message. 
B) Wait to revise the message so you will have some "distance" and can detect any weaknesses in logic. 
C) When you revise a message,you are checking content and style rather than editing. 
D) If you revise before drafting,you will remember the content you wanted to include. 
E) Time constraints may prevent you from revising every message. 
A) You should revise at the same that you draft a message. 
B) Wait to revise the message so you will have some "distance" and can detect any weaknesses in logic. 
C) When you revise a message,you are checking content and style rather than editing. 
D) If you revise before drafting,you will remember the content you wanted to include. 
E) Time constraints may prevent you from revising every message.

Question 9

Free writing is a method that helps some writers get past writer's block.

Accepted Answer

A) True 
 B)False

Question 10

When you write to someone higher in your organization,you usually present the main idea in your first paragraph.

Accepted Answer

A) True 
 B)False

Question 11

When communicating with subordinates,you should encourage collaboration and corporate ownership of your proposal.

Accepted Answer

A) True 
 B)False

Question 12

Which advice about analyzing the audience reaction is correct?

Accepted Answer

A) Regardless of the anticipated reader reaction,use the indirect approach. 
B) If the reader is likely to oppose your ideas,supply additional evidence and supporting facts. 
C) If the reader is likely to have a positive reaction,use little jargon and strong persuasion. 
D) If you expect the reader to react negatively to you,prove that your colleagues strongly agree with you. 
E) If you anticipate a neutral reaction,open your message with your strongest point. 
A) Regardless of the anticipated reader reaction,use the indirect approach. 
B) If the reader is likely to oppose your ideas,supply additional evidence and supporting facts. 
C) If the reader is likely to have a positive reaction,use little jargon and strong persuasion. 
D) If you expect the reader to react negatively to you,prove that your colleagues strongly agree with you. 
E) If you anticipate a neutral reaction,open your message with your strongest point.

Question 13

When writing a first draft

Accepted Answer

A) begin revising as soon as you have a paragraph completed. 
B) remember that it's easier to polish words in your head than on the page. 
C) don't worry about style or correctness. 
D) move quickly from author to editor. 
E) have a friend or coworker critique each page. 
A) begin revising as soon as you have a paragraph completed. 
B) remember that it's easier to polish words in your head than on the page. 
C) don't worry about style or correctness. 
D) move quickly from author to editor. 
E) have a friend or coworker critique each page.

Question 14

In cultures that emphasize relationships rather than tasks,emails are likely to

Accepted Answer

A) get right to the point. 
B) be shorter than emails from task-oriented cultures. 
C) present information that American managers omit. 
D) begin with a list of deliverables. 
E) avoid any mention of family. 
A) get right to the point. 
B) be shorter than emails from task-oriented cultures. 
C) present information that American managers omit. 
D) begin with a list of deliverables. 
E) avoid any mention of family.

Question 15

When praising or criticizing,it is important to be specific and to criticize the action,not the person.

Accepted Answer

A) True 
 B)False

Question 16

If you expect that a reader will react negatively to your message,use a direct approach.

Accepted Answer

A) True 
 B)False

Question 17

When proofreading,you should look for these hard-to-spot errors:

Accepted Answer

A) Misused words that the spell checker won't flag 
B) Repeated or omitted words 
C) Proper names 
D) Titles and headings 
E) All of the choices 
A) Misused words that the spell checker won't flag 
B) Repeated or omitted words 
C) Proper names 
D) Titles and headings 
E) All of the choices

Question 18

Concise writing,short paragraphs,and formal style are hallmarks of writing for the web.

Accepted Answer

A) True 
 B)False

Question 19

Allowing some time between drafting and revising helps you distance yourself enough to identify weaknesses in logic or diction.

Accepted Answer

A) True 
 B)False

Question 20

When you brainstorm ideas before composing a message,you should strive for quality,not quantity.

Accepted Answer

A) True 
 B)False

Proofreading for content includes ensuring that the document makes sense.

What is mind mapping? What are the benefits of this approach?

Identify the correct statement about drafting.

Writer's block is the inability to draft a message and focus on the writing process.

You will write more creatively and efficiently if you edit while composing your first draft.

Provide at least five guidelines for creating effective emails.

What is the most important reason why you should determine what your audience knows about the topic of your message?

Which statement about revising is correct?

Free writing is a method that helps some writers get past writer's block.

When you write to someone higher in your organization,you usually present the main idea in your first paragraph.

When communicating with subordinates,you should encourage collaboration and corporate ownership of your proposal.

Which advice about analyzing the audience reaction is correct?

When writing a first draft

In cultures that emphasize relationships rather than tasks,emails are likely to

When praising or criticizing,it is important to be specific and to criticize the action,not the person.

If you expect that a reader will react negatively to your message,use a direct approach.

When proofreading,you should look for these hard-to-spot errors:

Concise writing,short paragraphs,and formal style are hallmarks of writing for the web.

Allowing some time between drafting and revising helps you distance yourself enough to identify weaknesses in logic or diction.

When you brainstorm ideas before composing a message,you should strive for quality,not quantity.

Understanding-Business-Communication

Team-And-Intercultural-Communication

Interpersonal-Communication-Skills

Revising-Your-Writing

Neutral-And-Positive-Messages

Persuasive-Messages

Bad-News-Messages

Planning-The-Report-And-Managing-Data

Writing-The-Report

Oral-Presentations

Employment-Communication

Filters

Exam 4: The-Writing-Process

Proofreading for content includes ensuring that the document makes sense.

What is mind mapping? What are the benefits of this approach?

Identify the correct statement about drafting.

Writer's block is the inability to draft a message and focus on the writing process.

You will write more creatively and efficiently if you edit while composing your first draft.

Provide at least five guidelines for creating effective emails.

What is the most important reason why you should determine what your audience knows about the topic of your message?

Which statement about revising is correct?

Free writing is a method that helps some writers get past writer's block.

When you write to someone higher in your organization,you usually present the main idea in your first paragraph.

When communicating with subordinates,you should encourage collaboration and corporate ownership of your proposal.

Which advice about analyzing the audience reaction is correct?

When writing a first draft

In cultures that emphasize relationships rather than tasks,emails are likely to

When praising or criticizing,it is important to be specific and to criticize the action,not the person.

If you expect that a reader will react negatively to your message,use a direct approach.

When proofreading,you should look for these hard-to-spot errors:

Concise writing,short paragraphs,and formal style are hallmarks of writing for the web.

Allowing some time between drafting and revising helps you distance yourself enough to identify weaknesses in logic or diction.

When you brainstorm ideas before composing a message,you should strive for quality,not quantity.

Understanding-Business-Communication

Team-And-Intercultural-Communication

Interpersonal-Communication-Skills

Revising-Your-Writing

Neutral-And-Positive-Messages

Persuasive-Messages

Bad-News-Messages

Planning-The-Report-And-Managing-Data

Writing-The-Report

Oral-Presentations

Employment-Communication

Filters