Question 1

Effective communicators do not signal which of the ideas in a message are the most important,because readers should be encouraged to draw their own conclusions.

Accepted Answer

A) True 
 B)False  False

Question 2

A paragraph is a visual unit because it

Accepted Answer

A) discusses only one topic but does so in great detail. 
B) uses white space to enhance readability. 
C) signals readers to pause and digest the information it contains. 
D) adds coherence to the document's unity. 
E) uses a single typeface for emphasis and subordination. 
A) discusses only one topic but does so in great detail. 
B) uses white space to enhance readability. 
C) signals readers to pause and digest the information it contains. 
D) adds coherence to the document's unity. 
E) uses a single typeface for emphasis and subordination. C

Question 3

Businesspeople value redundancy in messages because they need more data on which to base their decisions.

Accepted Answer

A) True 
 B)False  False

Question 4

Active voice is a good way to emphasize

Accepted Answer

A) the parallel structure of the active verbs. 
B) the doer of the action. 
C) the receiver of the action. 
D) the independent clause of a complex sentence. 
E) the major idea in a topic sentence. 
A) the parallel structure of the active verbs. 
B) the doer of the action. 
C) the receiver of the action. 
D) the independent clause of a complex sentence. 
E) the major idea in a topic sentence.

Question 5

The transitional word therefore indicates a step-by-step movement.

Accepted Answer

A) True 
 B)False

Question 6

Style consists of

Accepted Answer

A) the effective use of words,sentences,paragraphs,and tone. 
B) creative ideas presented in subjunctive form. 
C) the balanced use of complex,compound,and negative language. 
D) business messages organized with the main point first. 
E) frequent use of redundancy to reinforce important points. 
A) the effective use of words,sentences,paragraphs,and tone. 
B) creative ideas presented in subjunctive form. 
C) the balanced use of complex,compound,and negative language. 
D) business messages organized with the main point first. 
E) frequent use of redundancy to reinforce important points.

Question 7

To emphasize an idea in a document,you can

Accepted Answer

A) put it in a simple sentence. 
B) explain it in the second clause of a compound sentence. 
C) position it after the topic sentence. 
D) use parallel structure. 
E) refer to it using the proper pronouns. 
A) put it in a simple sentence. 
B) explain it in the second clause of a compound sentence. 
C) position it after the topic sentence. 
D) use parallel structure. 
E) refer to it using the proper pronouns.

Question 8

The phrase made a payment contains an expletive.

Accepted Answer

A) True 
 B)False

Question 9

Effective business writers select words to impress their readers by evoking a reaction such as excitement,anger,or amusement.

Accepted Answer

A) True 
 B)False

Question 10

Parallel structure is essential in report headings,but less important on bulleted lists on presentation slides.

Accepted Answer

A) True 
 B)False

Question 11

Which sentence does not contain a cliché or overused expression?

Accepted Answer

A) According to a review of the records,you paid your bill after the due date. 
B) Please review the enclosed report and send your comments to the president before November 20. 
C) It goes without saying that customer service representatives must be polite at all times. 
D) I'd like to take this opportunity to thank the development team for its extraordinary effort on the project. 
E) Under separate cover you will receive three copies of the contract. 
A) According to a review of the records,you paid your bill after the due date. 
B) Please review the enclosed report and send your comments to the president before November 20. 
C) It goes without saying that customer service representatives must be polite at all times. 
D) I'd like to take this opportunity to thank the development team for its extraordinary effort on the project. 
E) Under separate cover you will receive three copies of the contract.

Question 12

A misplaced modifier is one common type of dangling expression.

Accepted Answer

A) True 
 B)False

Question 13

Revise the following sentences to conform to standard business communication principles.Add appropriate details as needed to complete the ideas.
a.After extensive recapitulation,the committee implemented a substantial modification in the company.
b.The researcher should endeavor to measure how much the two groups deviate from each other on indispensable characteristics.
c.The results of Cynthia's research are indispensable to the victorious completion of the communication project.

Accepted Answer

a.?After extensive review,the committee

Question 14

The three basic sentence types are compound-complex,complex,and simple.

Accepted Answer

A) True 
 B)False

Question 15

Which of the following sentences is a good example of parallel structure?

Accepted Answer

A) Our company offers both vacation pay but also employee discounts. 
B) Our company is not only an industry leader and it is highly profitable. 
C) Our company will neither merge with a start-up firm nor sell its largest division. 
D) Our company is also one of the largest in the field,not only the most profitable. 
E) Our company will either boost its profitability or reduce its expenses. 
A) Our company offers both vacation pay but also employee discounts. 
B) Our company is not only an industry leader and it is highly profitable. 
C) Our company will neither merge with a start-up firm nor sell its largest division. 
D) Our company is also one of the largest in the field,not only the most profitable. 
E) Our company will either boost its profitability or reduce its expenses.

Question 16

Which of the following is not a guideline for adopting the "you" attitude?

Accepted Answer

A) Stress how the reader will benefit. 
B) Develop empathy for the reader. 
C) Emphasize how the reader will be affected. 
D) Write from the reader's perspective. 
E) Show how you and the reader will both benefit. 
A) Stress how the reader will benefit. 
B) Develop empathy for the reader. 
C) Emphasize how the reader will be affected. 
D) Write from the reader's perspective. 
E) Show how you and the reader will both benefit.

Question 17

By using short,simple words,you

Accepted Answer

A) emphasize the emotional meaning rather than the logical meaning of your message. 
B) encourage readers to respond to your message using short slang words. 
C) avoid a conversational tone that can distract readers from relevant facts and figures. 
D) keep ethnocentrism out of your writing. 
E) focus readers on the content of your message,not on how it is conveyed. 
A) emphasize the emotional meaning rather than the logical meaning of your message. 
B) encourage readers to respond to your message using short slang words. 
C) avoid a conversational tone that can distract readers from relevant facts and figures. 
D) keep ethnocentrism out of your writing. 
E) focus readers on the content of your message,not on how it is conveyed.

Question 18

Long words are appropriate when

Accepted Answer

A) slang is insufficiently formal for the message. 
B) you want to stimulate a particular reaction. 
C) short words can't convey your meaning. 
D) negative language is not practical. 
E) you are including brief subjunctive phrases. 
A) slang is insufficiently formal for the message. 
B) you want to stimulate a particular reaction. 
C) short words can't convey your meaning. 
D) negative language is not practical. 
E) you are including brief subjunctive phrases.

Question 19

Using the passive voice when discussing a reader's mistake is often appropriate.

Accepted Answer

A) True 
 B)False

Question 20

"Our school is not only buying students pens but also buying them pencils" is a sentence with proper parallel structure.

Accepted Answer

A) True 
 B)False

Effective communicators do not signal which of the ideas in a message are the most important,because readers should be encouraged to draw their own conclusions.

A paragraph is a visual unit because it

Businesspeople value redundancy in messages because they need more data on which to base their decisions.

Active voice is a good way to emphasize

The transitional word therefore indicates a step-by-step movement.

Style consists of

To emphasize an idea in a document,you can

The phrase made a payment contains an expletive.

Effective business writers select words to impress their readers by evoking a reaction such as excitement,anger,or amusement.

Parallel structure is essential in report headings,but less important on bulleted lists on presentation slides.

Which sentence does not contain a cliché or overused expression?

A misplaced modifier is one common type of dangling expression.

The three basic sentence types are compound-complex,complex,and simple.

Which of the following sentences is a good example of parallel structure?

Which of the following is not a guideline for adopting the "you" attitude?

By using short,simple words,you

Long words are appropriate when

Using the passive voice when discussing a reader's mistake is often appropriate.

"Our school is not only buying students pens but also buying them pencils" is a sentence with proper parallel structure.

Understanding-Business-Communication

Team-And-Intercultural-Communication

Interpersonal-Communication-Skills

The-Writing-Process

Neutral-And-Positive-Messages

Persuasive-Messages

Bad-News-Messages

Planning-The-Report-And-Managing-Data

Writing-The-Report

Oral-Presentations

Employment-Communication

Filters

Exam 5: Revising-Your-Writing

Effective communicators do not signal which of the ideas in a message are the most important,because readers should be encouraged to draw their own conclusions.

A paragraph is a visual unit because it

Businesspeople value redundancy in messages because they need more data on which to base their decisions.

Active voice is a good way to emphasize

The transitional word therefore indicates a step-by-step movement.

Style consists of

To emphasize an idea in a document,you can

The phrase made a payment contains an expletive.

Effective business writers select words to impress their readers by evoking a reaction such as excitement,anger,or amusement.

Parallel structure is essential in report headings,but less important on bulleted lists on presentation slides.

Which sentence does not contain a cliché or overused expression?

A misplaced modifier is one common type of dangling expression.

The three basic sentence types are compound-complex,complex,and simple.

Which of the following sentences is a good example of parallel structure?

Which of the following is not a guideline for adopting the "you" attitude?

By using short,simple words,you

Long words are appropriate when

Using the passive voice when discussing a reader's mistake is often appropriate.

"Our school is not only buying students pens but also buying them pencils" is a sentence with proper parallel structure.

Understanding-Business-Communication

Team-And-Intercultural-Communication

Interpersonal-Communication-Skills

The-Writing-Process

Neutral-And-Positive-Messages

Persuasive-Messages

Bad-News-Messages

Planning-The-Report-And-Managing-Data

Writing-The-Report

Oral-Presentations

Employment-Communication

Filters