Question 1

When identifying performance problems,one should try to assign responsibility to a particular member instead of to the entire group.

Accepted Answer

A) True 
 B)False  False

Question 2

When a large multinational company adapts its consumer website to different cultures around the world,it may create all of the following except:

Accepted Answer

A) direct and overt sentences,for low-context countries. 
B) emphasis on family and relationships,for collectivist countries. 
C) features promoting the products themselves,for individualist countries. 
D) pictures of people interacting,for high power-distance countries. 
E) explicit navigational cues,for low-context countries. 
A) direct and overt sentences,for low-context countries. 
B) emphasis on family and relationships,for collectivist countries. 
C) features promoting the products themselves,for individualist countries. 
D) pictures of people interacting,for high power-distance countries. 
E) explicit navigational cues,for low-context countries. D

Question 3

Describe ethical dimensions of work-team communication.

Accepted Answer

Ethical standards dictate that team members put the good of the team ahead of their own personal agendas.Team members also have an ethical obligation to respect the integrity and emotional needs of other group members.Finally,each member has an ethical responsibility to contribute his or her best effort to the team's mission by engaging in appropriate behavior and refraining from counterproductive actions.

Question 4

Which of the following statements about inclusive language is not true?

Accepted Answer

A) What we call ourselves is important. 
B) Every person within an ethnic group has individual characteristics as well. 
C) It's best to refer to other groups using the terms they themselves prefer. 
D) Terminology used to refer to groups remains largely static. 
E) In most cases,someone's marital status,age,ethnicity,or disability is not relevant and thus should not be noted. 
A) What we call ourselves is important. 
B) Every person within an ethnic group has individual characteristics as well. 
C) It's best to refer to other groups using the terms they themselves prefer. 
D) Terminology used to refer to groups remains largely static. 
E) In most cases,someone's marital status,age,ethnicity,or disability is not relevant and thus should not be noted.

Question 5

What ethical obligations come with belonging to a team?

Accepted Answer

Teamwork requires that participants bala

Question 6

Touching behavior is

Accepted Answer

A) not consistent from culture to culture. 
B) expected in the social zone. 
C) common among Asian businesspeople. 
D) inappropriate for ethical reasons. 
E) important for establishing rapport. 
A) not consistent from culture to culture. 
B) expected in the social zone. 
C) common among Asian businesspeople. 
D) inappropriate for ethical reasons. 
E) important for establishing rapport.

Question 7

Using humor during business meetings with international contacts is effective at setting everyone at ease.

Accepted Answer

A) True 
 B)False

Question 8

Which of the following is not a useful step in a team writing project?

Accepted Answer

A) Identify Project Requirements 
B) Create a Project Plan 
C) Quantify Team Mission Statement 
D) Revise the Writing 
E) Finalize the Project 
A) Identify Project Requirements 
B) Create a Project Plan 
C) Quantify Team Mission Statement 
D) Revise the Writing 
E) Finalize the Project

Question 9

Businesspeople in all cultures attach the same negative connotations to tardiness.

Accepted Answer

A) True 
 B)False

Question 10

Research indicates that the ideal small team consists of around five members.

Accepted Answer

A) True 
 B)False

Question 11

Uncertainty avoidance is more important in the United States than it is in Japan or Italy.

Accepted Answer

A) True 
 B)False

Question 12

When traveling abroad to conduct business,Americans should display an attitude of ethnocentrism.

Accepted Answer

A) True 
 B)False

Question 13

A group will perform more effectively if its members are allowed to contribute as fully as possible.

Accepted Answer

A) True 
 B)False

Question 14

The concept of "saving face" means

Accepted Answer

A) retaining control of a situation. 
B) assigning appropriate blame or fault-finding. 
C) preventing future problems. 
D) avoiding public shame or embarrassment. 
E) recognizing subtle signs of hostility. 
A) retaining control of a situation. 
B) assigning appropriate blame or fault-finding. 
C) preventing future problems. 
D) avoiding public shame or embarrassment. 
E) recognizing subtle signs of hostility.

Question 15

Discuss how conflict,conformity,and consensus affect teams.

Accepted Answer

Conflict emerges because people have dif

Question 16

When doing business internationally,managers from the United States should avoid long silences,which often signal discomfort.

Accepted Answer

A) True 
 B)False

Question 17

When writing in a team,your first order of business is to divide tasks among the members.

Accepted Answer

A) True 
 B)False

Question 18

Using labels such as unreliable when giving feedback in meetings focuses members' attention on why certain behaviors are problematic.

Accepted Answer

A) True 
 B)False

Question 19

In a team setting,an) is a person designated as the single cause of complex team problems.

Accepted Answer

A) slacker 
B) follower 
C) nexus 
D) scapegoat 
E) instigator 
A) slacker 
B) follower 
C) nexus 
D) scapegoat 
E) instigator

Question 20

When different team members contribute to a report,the best writer in the group should handle the final editing and proofreading as the final stage before the document is presented.

Accepted Answer

A) True 
 B)False

When identifying performance problems,one should try to assign responsibility to a particular member instead of to the entire group.

When a large multinational company adapts its consumer website to different cultures around the world,it may create all of the following except:

Describe ethical dimensions of work-team communication.

Which of the following statements about inclusive language is not true?

What ethical obligations come with belonging to a team?

Touching behavior is

Using humor during business meetings with international contacts is effective at setting everyone at ease.

Which of the following is not a useful step in a team writing project?

Businesspeople in all cultures attach the same negative connotations to tardiness.

Research indicates that the ideal small team consists of around five members.

Uncertainty avoidance is more important in the United States than it is in Japan or Italy.

When traveling abroad to conduct business,Americans should display an attitude of ethnocentrism.

A group will perform more effectively if its members are allowed to contribute as fully as possible.

The concept of "saving face" means

Discuss how conflict,conformity,and consensus affect teams.

When doing business internationally,managers from the United States should avoid long silences,which often signal discomfort.

When writing in a team,your first order of business is to divide tasks among the members.

Using labels such as unreliable when giving feedback in meetings focuses members' attention on why certain behaviors are problematic.

In a team setting,an) is a person designated as the single cause of complex team problems.

When different team members contribute to a report,the best writer in the group should handle the final editing and proofreading as the final stage before the document is presented.

Understanding-Business-Communication

Interpersonal-Communication-Skills

The-Writing-Process

Revising-Your-Writing

Neutral-And-Positive-Messages

Persuasive-Messages

Bad-News-Messages

Planning-The-Report-And-Managing-Data

Writing-The-Report

Oral-Presentations

Employment-Communication

Filters

Exam 2: Team-And-Intercultural-Communication

When identifying performance problems,one should try to assign responsibility to a particular member instead of to the entire group.

When a large multinational company adapts its consumer website to different cultures around the world,it may create all of the following except:

Describe ethical dimensions of work-team communication.

Which of the following statements about inclusive language is not true?

What ethical obligations come with belonging to a team?

Touching behavior is

Using humor during business meetings with international contacts is effective at setting everyone at ease.

Which of the following is not a useful step in a team writing project?

Businesspeople in all cultures attach the same negative connotations to tardiness.

Research indicates that the ideal small team consists of around five members.

Uncertainty avoidance is more important in the United States than it is in Japan or Italy.

When traveling abroad to conduct business,Americans should display an attitude of ethnocentrism.

A group will perform more effectively if its members are allowed to contribute as fully as possible.

The concept of "saving face" means

Discuss how conflict,conformity,and consensus affect teams.

When doing business internationally,managers from the United States should avoid long silences,which often signal discomfort.

When writing in a team,your first order of business is to divide tasks among the members.

Using labels such as unreliable when giving feedback in meetings focuses members' attention on why certain behaviors are problematic.

In a team setting,an) is a person designated as the single cause of complex team problems.

When different team members contribute to a report,the best writer in the group should handle the final editing and proofreading as the final stage before the document is presented.

Understanding-Business-Communication

Interpersonal-Communication-Skills

The-Writing-Process

Revising-Your-Writing

Neutral-And-Positive-Messages

Persuasive-Messages

Bad-News-Messages

Planning-The-Report-And-Managing-Data

Writing-The-Report

Oral-Presentations

Employment-Communication

Filters