Exam 1: Supervision Fundamentals

Directing and coordinating the activities of employees is the management function ________.

Effective supervisors develop trust and build credibility with employees,peers,and bosses when they ________.

Organizations are implementing significant change and quality programs to cut costs and increase productivity.Consequently ________.

Middle managers work to achieve organizational objectives by setting and meeting specific goals.

In their coaching role,supervisors are expected to ________.

When supervisors are required to engage in the same work that operatives do,they temporarily lose their management status.

Supervisors need to know what their employees are doing and ________.

Of the essential managerial competencies,which is most relevant and which is least meaningful for a supervisor? Explain your reasoning.

Titles of typical top management positions include the following EXCEPT ________.

The management function which involves monitoring activities to ensure that targets are being met is called ________.

A skill is a single action that can be applied in a wide variety of situations.

Becoming a supervisor is often a major turning point in one's career.Describe the changes and challenges facing a new supervisor.

A supervisor's ________ is the authority to act and expect others to follow directions.

A manager engaged in planning would be ________.

In the twenty-first century the concept of managing in a ________ way has become critical to supervisors.

When supervisors perform operating tasks alongside the same people they supervise some people,particularly upper management,see them as ________.

A supervisor's unique responsibility in the management function of an organization is overseeing the work of operative employees.

A supervisor who disagrees with the wishes of upper management has the authority to perform work as he or she sees most effective.

A supervisor must interact and reconcile ________.

The higher one climbs in the organization's hierarchy,the more critical ________ competence becomes.