Question 1

Jonas felt great after he received glowing feedback for his child and youth worker assignment.What concept is this an example of?

Accepted Answer

A)  ego buster 
B)  ego booster 
C)  cognitive conservatism 
D)  social comparison 
A)  ego buster 
B)  ego booster 
C)  cognitive conservatism 
D)  social comparison

Question 2

Which of the following would be most helpful when trying to change one's self-concept?

Accepted Answer

A)  having high standards for oneself 
B)  ignoring feedback from other people 
C)  critically examining the feedback one receives from other people 
D)  having desire and clear goals is sufficient for change to occur 
A)  having high standards for oneself 
B)  ignoring feedback from other people 
C)  critically examining the feedback one receives from other people 
D)  having desire and clear goals is sufficient for change to occur

Question 3

In a research study,a group of clerks were told to process about 550 records per day.They were also told that it would be stressful to process more than 550 records in one day.A second group was told to process as many as they could.What was the outcome of the study?

Accepted Answer

A)  The first group outperformed the second group but felt more stress. 
B)  The second group outperformed the first group but felt more stress. 
C)  The second group outperformed the first group and the first group felt more stress. 
D)  Both groups processed about the same number of records but the first group felt more stress. 
A)  The first group outperformed the second group but felt more stress. 
B)  The second group outperformed the first group but felt more stress. 
C)  The second group outperformed the first group and the first group felt more stress. 
D)  Both groups processed about the same number of records but the first group felt more stress.

Question 4

Match each description below with the most accurate term.
-A person whose opinion we especially value

Accepted Answer

A) perceived self 
B) presenting self 
C) reflected appraisal 
D) self-fulfilling prophecy 
E) significant other 
A) perceived self 
B) presenting self 
C) reflected appraisal 
D) self-fulfilling prophecy 
E) significant other

Question 5

Our concept of self is shaped partly by the culture in which we have been reared.

Accepted Answer

A) True 
 B)False

Question 6

Which characteristic is primarily influenced by social interactions rather than heredity?

Accepted Answer

A)  extraversion 
B)  self-esteem 
C)  shyness 
D)  willingness to communicate 
A)  extraversion 
B)  self-esteem 
C)  shyness 
D)  willingness to communicate

Question 7

People with high self-esteem perform poorly when being watched.

Accepted Answer

A) True 
 B)False

Question 8

Which statement best describes people with low self-esteem?

Accepted Answer

A)  They are likely to disapprove of others. 
B)  They perform well when being watched. 
C)  They work harder for people who demand high standards of performance. 
D)  They are able to defend themselves against negative comments of others. 
A)  They are likely to disapprove of others. 
B)  They perform well when being watched. 
C)  They work harder for people who demand high standards of performance. 
D)  They are able to defend themselves against negative comments of others.

Question 9

Which statement best describes people with high self-esteem?

Accepted Answer

A)  They work harder for undemanding, less critical people. 
B)  They are likely to disapprove of others. 
C)  They perform well when being watched. 
D)  They have difficulty defending themselves against other's negative comments. 
A)  They work harder for undemanding, less critical people. 
B)  They are likely to disapprove of others. 
C)  They perform well when being watched. 
D)  They have difficulty defending themselves against other's negative comments.

Question 10

Which statement best describes people who are high self-monitors?

Accepted Answer

A)  They are harder to read than low self-monitors. 
B)  They are easier to read than low self-monitors. 
C)  They are much more aware of their identity management behaviour than others. 
D)  They are highly aware of their own behaviour but tend to overlook the behaviour of others. 
A)  They are harder to read than low self-monitors. 
B)  They are easier to read than low self-monitors. 
C)  They are much more aware of their identity management behaviour than others. 
D)  They are highly aware of their own behaviour but tend to overlook the behaviour of others.

Question 11

Employees with high self-esteem make better employees overall.

Accepted Answer

A) True 
 B)False

Question 12

What occurs when your own expectations influence your behaviour?

Accepted Answer

A)  self-imposed prophecy 
B)  self-fulfilling prophecy 
C)  other-imposed prophecy 
D)  other-fulfilling prophecy 
A)  self-imposed prophecy 
B)  self-fulfilling prophecy 
C)  other-imposed prophecy 
D)  other-fulfilling prophecy

Question 13

The image you try to show to others is called the perceived self.

Accepted Answer

A) True 
 B)False

Question 14

What is a common behaviour in people who have high self-esteem?

Accepted Answer

A)  They are likely to think well of others. 
B)  They don't perform well when being watched. 
C)  They are unable to defend themselves against negative comments. 
D)  They have less of a need to work hard for people who demand high standards. 
A)  They are likely to think well of others. 
B)  They don't perform well when being watched. 
C)  They are unable to defend themselves against negative comments. 
D)  They have less of a need to work hard for people who demand high standards.

Question 15

Discuss the relevance of identity management in the workplace.Describe how workplace ethical dilemmas and value clashes can lead to identity management conflict.

Accepted Answer

Identity management in the workplace is

Question 16

Most Western cultures have what is called a collective identity.

Accepted Answer

A) True 
 B)False

Question 17

According to your text,the self-concept is shaped by communication.

Accepted Answer

A) True 
 B)False

Question 18

We use identity management to create our one identity.

Accepted Answer

A) True 
 B)False

Question 19

Which term refers to the communication strategies people use to influence how others view them?

Accepted Answer

A)  distorted feedback 
B)  identity management 
C)  reflected appraisal 
D)  relational messaging 
A)  distorted feedback 
B)  identity management 
C)  reflected appraisal 
D)  relational messaging

Question 20

What occurs when your actions are governed by the expectations that others have of you?

Accepted Answer

A)  self-imposed prophecy 
B)  self-fulfilling prophecy 
C)  other-imposed prophecy 
D)  other-fulfilling prophecy 
A)  self-imposed prophecy 
B)  self-fulfilling prophecy 
C)  other-imposed prophecy 
D)  other-fulfilling prophecy

Jonas felt great after he received glowing feedback for his child and youth worker assignment.What concept is this an example of?

Which of the following would be most helpful when trying to change one's self-concept?

In a research study,a group of clerks were told to process about 550 records per day.They were also told that it would be stressful to process more than 550 records in one day.A second group was told to process as many as they could.What was the outcome of the study?

Match each description below with the most accurate term. -A person whose opinion we especially value

Our concept of self is shaped partly by the culture in which we have been reared.

Which characteristic is primarily influenced by social interactions rather than heredity?

People with high self-esteem perform poorly when being watched.

Which statement best describes people with low self-esteem?

Which statement best describes people with high self-esteem?

Which statement best describes people who are high self-monitors?

Employees with high self-esteem make better employees overall.

What occurs when your own expectations influence your behaviour?

The image you try to show to others is called the perceived self.

What is a common behaviour in people who have high self-esteem?

Discuss the relevance of identity management in the workplace.Describe how workplace ethical dilemmas and value clashes can lead to identity management conflict.

Most Western cultures have what is called a collective identity.

According to your text,the self-concept is shaped by communication.

We use identity management to create our one identity.

Which term refers to the communication strategies people use to influence how others view them?

What occurs when your actions are governed by the expectations that others have of you?

A First Look at Interpersonal Communications

Perception: What You See Is What You Get

Emotions: Feeling, Thinking, and Communicating

Language: Barrier and Bridge

Nonverbal Communication: Messages Beyond Words

Listening: More Than Meets the Ear

Communication and Relational Dynamics

Improving Communication Climates

Managing Interpersonal Conflicts

Filters

Exam 2: Communication and Identity: Creating and Presenting the Self

Jonas felt great after he received glowing feedback for his child and youth worker assignment.What concept is this an example of?

Which of the following would be most helpful when trying to change one's self-concept?

In a research study,a group of clerks were told to process about 550 records per day.They were also told that it would be stressful to process more than 550 records in one day.A second group was told to process as many as they could.What was the outcome of the study?

Match each description below with the most accurate term. -A person whose opinion we especially value

Our concept of self is shaped partly by the culture in which we have been reared.

Which characteristic is primarily influenced by social interactions rather than heredity?

People with high self-esteem perform poorly when being watched.

Which statement best describes people with low self-esteem?

Which statement best describes people with high self-esteem?

Which statement best describes people who are high self-monitors?

Employees with high self-esteem make better employees overall.

What occurs when your own expectations influence your behaviour?

The image you try to show to others is called the perceived self.

What is a common behaviour in people who have high self-esteem?

Discuss the relevance of identity management in the workplace.Describe how workplace ethical dilemmas and value clashes can lead to identity management conflict.

Most Western cultures have what is called a collective identity.

According to your text,the self-concept is shaped by communication.

We use identity management to create our one identity.

Which term refers to the communication strategies people use to influence how others view them?

What occurs when your actions are governed by the expectations that others have of you?

A First Look at Interpersonal Communications

Perception: What You See Is What You Get

Emotions: Feeling, Thinking, and Communicating

Language: Barrier and Bridge

Nonverbal Communication: Messages Beyond Words

Listening: More Than Meets the Ear

Communication and Relational Dynamics

Improving Communication Climates

Managing Interpersonal Conflicts

Filters