Question 1

Because it is always a kind of relational message,metacommunication is likely to arouse defensiveness.

Accepted Answer

A) True 
 B)False  False

Question 2

Which statement is an example of an interpretation?

Accepted Answer

A)  "My boyfriend is jealous." 
B)  "I got an 'A' on my history paper." 
C)  "When you are angry, I want to leave." 
D)  "Would you tell me what you mean by that?" 
A)  "My boyfriend is jealous." 
B)  "I got an 'A' on my history paper." 
C)  "When you are angry, I want to leave." 
D)  "Would you tell me what you mean by that?" A

Question 3

What Gibb describes as "spontaneity" means saying whatever you truly feel like saying without editing or censoring it.

Accepted Answer

A) True 
 B)False  False

Question 4

Tangential responses are one type of disconfirming message.

Accepted Answer

A) True 
 B)False

Question 5

An expression of a sender's emotions that results from interpretation of sense data is a feeling statement.

Accepted Answer

A) True 
 B)False

Question 6

Communication climates are a function of the tasks people perform rather than the way the people feel about one another.

Accepted Answer

A) True 
 B)False

Question 7

Defensiveness is often a self-perpetuating cycle.

Accepted Answer

A) True 
 B)False

Question 8

Helena,a police officer,says to her partner,"Beth,I'm really upset about how we divide the reporting at the end of our shift." Beth retorts,"Speaking of reporting,our unit secretary brought in great cookies today." What type of disconfirming response is Beth's response?

Accepted Answer

A)  impervious response 
B)  interrupting response 
C)  irrelevant response 
D)  tangential response 
A)  impervious response 
B)  interrupting response 
C)  irrelevant response 
D)  tangential response

Question 9

Which statement is an example of a description of how you plan to act in the future?

Accepted Answer

A)  "Unless we clear this up now, don't expect me to lend you anything ever again!" 
B)  "I'd like to know if you're angry." 
C)  "I want you to know how much this bothers me." 
D)  "I'd like to know how you would like to proceed in the future." 
A)  "Unless we clear this up now, don't expect me to lend you anything ever again!" 
B)  "I'd like to know if you're angry." 
C)  "I want you to know how much this bothers me." 
D)  "I'd like to know how you would like to proceed in the future."

Question 10

A controlling message can be verbal or nonverbal.

Accepted Answer

A) True 
 B)False

Question 11

According to your textbook,stating your intentions is an important element of an assertive message.

Accepted Answer

A) True 
 B)False

Question 12

Which of the following describes the communication climate of a certain classroom?

Accepted Answer

A)  very active 
B)  reserved and tense 
C)  learning 35 pages per class 
D)  having 14 females and 14 males 
A)  very active 
B)  reserved and tense 
C)  learning 35 pages per class 
D)  having 14 females and 14 males

Question 13

Which type of communication includes messages in which the sender judges the receiver in some way,usually resulting in a defensive response?

Accepted Answer

A)  descriptive 
B)  evaluative 
C)  defensive 
D)  controlling 
A)  descriptive 
B)  evaluative 
C)  defensive 
D)  controlling

Question 14

The most damaging kind of disconfirming response is disagreeing with the other person.

Accepted Answer

A) True 
 B)False

Question 15

Which of the following is an example of a confirming response?

Accepted Answer

A)  critiquing the other person 
B)  acknowledging the other person 
C)  giving control to the other person 
D)  adding information to the other person's statement 
A)  critiquing the other person 
B)  acknowledging the other person 
C)  giving control to the other person 
D)  adding information to the other person's statement

Question 16

A person's "face" refers to the predominant facial expression they display over the course of an interpersonal interaction.

Accepted Answer

A) True 
 B)False

Question 17

Remarks about a specific subject (i.e.,appearance,intelligence,honesty)that make one person defensive might arouse little or no defensiveness in another.

Accepted Answer

A) True 
 B)False

Question 18

Seeking more information is an effective way to respond to a critic.

Accepted Answer

A) True 
 B)False

Question 19

Which statement is an example of empathetic communication?

Accepted Answer

A)  "Thank you so much for cleaning the house." 
B)  "I love having a clean house." 
C)  "Cleaning is a part of life." 
D)  "I know you put a lot of effort into cleaning the house." 
A)  "Thank you so much for cleaning the house." 
B)  "I love having a clean house." 
C)  "Cleaning is a part of life." 
D)  "I know you put a lot of effort into cleaning the house."

Question 20

Match the terms below with their description.
-Message that communicates value for another

Accepted Answer

A)  communication climate 
B)  confirming response 
C)  defensiveness 
D)  disagreeing response 
E)  disconfirming response 
A)  communication climate 
B)  confirming response 
C)  defensiveness 
D)  disagreeing response 
E)  disconfirming response

Because it is always a kind of relational message,metacommunication is likely to arouse defensiveness.

Which statement is an example of an interpretation?

What Gibb describes as "spontaneity" means saying whatever you truly feel like saying without editing or censoring it.

Tangential responses are one type of disconfirming message.

An expression of a sender's emotions that results from interpretation of sense data is a feeling statement.

Communication climates are a function of the tasks people perform rather than the way the people feel about one another.

Defensiveness is often a self-perpetuating cycle.

Helena,a police officer,says to her partner,"Beth,I'm really upset about how we divide the reporting at the end of our shift." Beth retorts,"Speaking of reporting,our unit secretary brought in great cookies today." What type of disconfirming response is Beth's response?

Which statement is an example of a description of how you plan to act in the future?

A controlling message can be verbal or nonverbal.

According to your textbook,stating your intentions is an important element of an assertive message.

Which of the following describes the communication climate of a certain classroom?

Which type of communication includes messages in which the sender judges the receiver in some way,usually resulting in a defensive response?

The most damaging kind of disconfirming response is disagreeing with the other person.

Which of the following is an example of a confirming response?

A person's "face" refers to the predominant facial expression they display over the course of an interpersonal interaction.

Remarks about a specific subject (i.e.,appearance,intelligence,honesty)that make one person defensive might arouse little or no defensiveness in another.

Seeking more information is an effective way to respond to a critic.

Which statement is an example of empathetic communication?

Match the terms below with their description. -Message that communicates value for another

A First Look at Interpersonal Communications

Communication and Identity: Creating and Presenting the Self

Perception: What You See Is What You Get

Emotions: Feeling, Thinking, and Communicating

Language: Barrier and Bridge

Nonverbal Communication: Messages Beyond Words

Listening: More Than Meets the Ear

Communication and Relational Dynamics

Managing Interpersonal Conflicts

Filters

Exam 9: Improving Communication Climates

Because it is always a kind of relational message,metacommunication is likely to arouse defensiveness.

Which statement is an example of an interpretation?

What Gibb describes as "spontaneity" means saying whatever you truly feel like saying without editing or censoring it.

Tangential responses are one type of disconfirming message.

An expression of a sender's emotions that results from interpretation of sense data is a feeling statement.

Communication climates are a function of the tasks people perform rather than the way the people feel about one another.

Defensiveness is often a self-perpetuating cycle.

Helena,a police officer,says to her partner,"Beth,I'm really upset about how we divide the reporting at the end of our shift." Beth retorts,"Speaking of reporting,our unit secretary brought in great cookies today." What type of disconfirming response is Beth's response?

Which statement is an example of a description of how you plan to act in the future?

A controlling message can be verbal or nonverbal.

According to your textbook,stating your intentions is an important element of an assertive message.

Which of the following describes the communication climate of a certain classroom?

Which type of communication includes messages in which the sender judges the receiver in some way,usually resulting in a defensive response?

The most damaging kind of disconfirming response is disagreeing with the other person.

Which of the following is an example of a confirming response?

A person's "face" refers to the predominant facial expression they display over the course of an interpersonal interaction.

Remarks about a specific subject (i.e.,appearance,intelligence,honesty)that make one person defensive might arouse little or no defensiveness in another.

Seeking more information is an effective way to respond to a critic.

Which statement is an example of empathetic communication?

Match the terms below with their description. -Message that communicates value for another

A First Look at Interpersonal Communications

Communication and Identity: Creating and Presenting the Self

Perception: What You See Is What You Get

Emotions: Feeling, Thinking, and Communicating

Language: Barrier and Bridge

Nonverbal Communication: Messages Beyond Words

Listening: More Than Meets the Ear

Communication and Relational Dynamics

Managing Interpersonal Conflicts

Filters