Exam 19: Professional Management and the Small Business

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A corporate marketing executive is moving to a managerial position in a small firm, where she may logically expect to find a _____ of cash and an _____ number of support staff.

(Multiple Choice)
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The Service Corps of Retired Executives (SCORE) program offers entrepreneurs management advice for a small fee.

(True/False)
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Discuss the types of outside management assistance available to small business owners.

(Essay)
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Match the term with its definition. -SBA-sponsored centers offering consulting, education, and other support to small business owners

(Multiple Choice)
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A manager who grants subordinates the right to act or make decisions is delegating authority.

(True/False)
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The formal organization stage of business growth is a turning point for a small firm, because the entrepreneur must rise above direct, hands-on management and work through an intervening layer of management.

(True/False)
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When a small business expands beyond the comfort zone of its entrepreneur, bankruptcy is all too often the final outcome.

(True/False)
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The consulting resources of universities are made available to small business firms by

(Multiple Choice)
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Match the term with its definition. -The process of developing and engaging in mutually beneficial relationships

(Multiple Choice)
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The greatest time saver is the effective use of time.

(True/False)
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Entrepreneur Danny Meyer's own unique management approach, which involves moving things "back to center," nudging employees in the right direction to keep them motivated in a positive way, and insisting on excellent performance, is called

(Multiple Choice)
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A firm's basic path to the future is spelled out in a document called a

(Multiple Choice)
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In very small companies, the organizational structure tends to evolve with little conscious planning.

(True/False)
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Most very small firms use a _____ organization.

(Multiple Choice)
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Susan has seen her retail shop grow to the point that she has designated supervisors for the office and two selling areas. Which of the following stages of small business growth is her shop in?

(Multiple Choice)
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Mario has just begun to personally supervise employees. His firm is likely to be in the _____ stage of growth.

(Multiple Choice)
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