Exam 20: Managing Human Resources

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Match the term with its definition. Some terms may not be used. -An outline of the work to be performed for a particular position

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In small firms, a professional's versatility and flexibility may be more important than technical competence.

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Universities are good sources for interns, a source of inexpensive part-time help for the present and the inside track on hiring high performers as full-time employees after they graduate.

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Because help-wanted advertising tends to be ineffective, most well-managed small businesses reject this method of recruitment.

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Michael, a small business owner of a Web-development firm, wishes to persuade a highly qualified applicant to consider a position with his firm, even though the applicant has also had offers from large firms. What should Michael emphasize to the applicant?

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Released employees are much less likely to sue if they feel their former employer provided ample opportunities to improve their performance before being fired and the company was fair throughout the process.

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The fees charged by a private employment agency are paid by the hiring firm, not the applicant.

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Explain the nature of orientation programs and why they are needed.

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Match the term with its definition. Some terms may not be used. -A company that sets up co-employment agreements

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The purpose of Job Instruction Training is to help supervisors eliminate employees who are weak hires.

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Discuss the use of compensation and incentives in recruiting employees for small businesses.

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Marcia knew the importance of testing candidates before hiring them, but 40 percent of the employees who successfully passed the employment test later performed poorly on the job. Marcia's employment test lacked

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A human resource manager is unnecessary when employees are represented by a union.

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Because Cynthia needs to obtain a replacement for Olivia (who is having a baby and will be out for 12 weeks), which of the following would be the expected first choice to locate a replacement?

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Continual training is necessary to update knowledge and skills in firms of all sizes.

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Match the term with its definition. Some terms may not be used. -Instruction at the place of employment, supervised by a professional trainer or experienced employee

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ESOPs can motivate employees as well as allow for owners to withdraw from a business without having to sell the firm to outsiders.

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Profit sharing serves more directly as a work-related incentive in small companies than in large corporations.

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Management and other key personnel "get a piece of the action" through

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Amanda is paid $0.45 for every widget she produces. This type of pay plan is

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