Question 1

An information systems plan contains a statement of corporate goals and specifies how information technology will support the attainment of those goals.

Accepted Answer

A) True 
 B)False

Question 2

Which of the following is the most widely used project management software today?

Accepted Answer

A) Vertabase 
B) IBM Project Guide 
C) Microsoft Project 
D) Microsoft Excel 
E) Zoho Projects 
A) Vertabase 
B) IBM Project Guide 
C) Microsoft Project 
D) Microsoft Excel 
E) Zoho Projects

Question 3

Which of the following best describes the relationship between system implementation and user involvement and management support?

Accepted Answer

A) System implementation rarely benefits from user involvement. 
B) System implementation benefits from user support,but does not require management support. 
C) System implementation generally benefits from high levels of user involvement and management support. 
D) System implementation benefits from management support,but does not require user support. 
E) System implementation rarely benefits from management support. 
A) System implementation rarely benefits from user involvement. 
B) System implementation benefits from user support,but does not require management support. 
C) System implementation generally benefits from high levels of user involvement and management support. 
D) System implementation benefits from management support,but does not require user support. 
E) System implementation rarely benefits from management support.

Question 4

Which of the following is an example of using an internal integration tool?

Accepted Answer

A) Creating a Gantt chart 
B) Including user representatives as active members of the project team 
C) Creating PERT chart 
D) Holding frequent project team meetings 
E) Developing a scoring model 
A) Creating a Gantt chart 
B) Including user representatives as active members of the project team 
C) Creating PERT chart 
D) Holding frequent project team meetings 
E) Developing a scoring model

Question 5

All of the following are directly correlated with increased risk except:

Accepted Answer

A) a large amount of technical expertise from project team and information team staff. 
B) a large amount of dollars spent. 
C) a large amount of implementation staff. 
D) a large amount of time allocated for implementation. 
E) a large amount of organizational units affected. 
A) a large amount of technical expertise from project team and information team staff. 
B) a large amount of dollars spent. 
C) a large amount of implementation staff. 
D) a large amount of time allocated for implementation. 
E) a large amount of organizational units affected.

Question 6

As described in the text,which of the following is not a risk factor in information systems projects?

Accepted Answer

A) Project size 
B) Scope of the project 
C) Project structure 
D) Experience with technology 
E) The link between information systems and corporate strategy 
A) Project size 
B) Scope of the project 
C) Project structure 
D) Experience with technology 
E) The link between information systems and corporate strategy

Question 7

You have been hired by a firm in a non-information-intensive industry to evaluate its inventory of systems and IT projects.Which types of projects should the firm focus on?

Accepted Answer

A) High-risk projects 
B) Low cost,low-benefit projects 
C) High-benefit,low-risk projects 
D) Any project that might be beneficial 
E) Low cost,high benefit projects 
A) High-risk projects 
B) Low cost,low-benefit projects 
C) High-benefit,low-risk projects 
D) Any project that might be beneficial 
E) Low cost,high benefit projects

Question 8

List five types of information that should be included in an information systems plan.

Accepted Answer

General categories of information includ

Question 9

Differentiate between intangible and tangible benefits and list three examples of each.In what types of systems are intangible benefits more predominant?

Accepted Answer

Tangible benefits can be quantified and

Question 10

Transaction and clerical systems that displace labor and save space typically produce less tangible benefits than management information systems.

Accepted Answer

A) True 
 B)False

Question 11

Which of the following is a limitation of using a financial approach to evaluate information systems?

Accepted Answer

A) Inability to measure ROI 
B) Inability to control vendor costs 
C) Inability to assess risk 
D) Inability to assess costs from organizational disruption 
E) Inability to assess the cost of technology 
A) Inability to measure ROI 
B) Inability to control vendor costs 
C) Inability to assess risk 
D) Inability to assess costs from organizational disruption 
E) Inability to assess the cost of technology

Question 12

Information systems specialists often tend to seek solutions that:

Accepted Answer

A) are oriented towards solving business problems. 
B) facilitate organizational tasks. 
C) optimize hardware and software efficiency at the expense of ease of use. 
D) are simplistic for end users to understand. 
E) employ clear documentation. 
A) are oriented towards solving business problems. 
B) facilitate organizational tasks. 
C) optimize hardware and software efficiency at the expense of ease of use. 
D) are simplistic for end users to understand. 
E) employ clear documentation.

Question 13

As discussed in the chapter,which of the following is not one of the immediate consequences of inadequate software project management?

Accepted Answer

A) Cost overruns 
B) Customer loyalty 
C) Time slippage 
D) Technical shortfalls 
E) Failure to obtain anticipated benefits 
A) Cost overruns 
B) Customer loyalty 
C) Time slippage 
D) Technical shortfalls 
E) Failure to obtain anticipated benefits

Question 14

A firm in the finance industry should do which of the following to ensure that it stays current with technology?

Accepted Answer

A) Select only low-cost,low risk projects 
B) Limit work to those projects with great rewards 
C) Select only low-risk,high-reward projects 
D) Have a few high-risk,high-benefit projects 
E) Avoid projects that are very costly 
A) Select only low-cost,low risk projects 
B) Limit work to those projects with great rewards 
C) Select only low-risk,high-reward projects 
D) Have a few high-risk,high-benefit projects 
E) Avoid projects that are very costly

Question 15

Which method would you use to develop risk profiles for a firm's information system projects and assets?

Accepted Answer

A) Information systems plan 
B) Scoring model 
C) Portfolio analysis 
D) TCO 
E) Real options model 
A) Information systems plan 
B) Scoring model 
C) Portfolio analysis 
D) TCO 
E) Real options model

Question 16

The ________ is composed of department heads from both end-user and information systems areas.

Accepted Answer

A) project management group 
B) project team 
C) IS steering committee 
D) corporate strategic planning committee 
E) system planning committee 
A) project management group 
B) project team 
C) IS steering committee 
D) corporate strategic planning committee 
E) system planning committee

Question 17

The principal capital budgeting models for evaluating information technology projects are the payback method,the accounting rate of return on investment (ROI),the net present value,and the:

Accepted Answer

A) future present value. 
B) internal rate of return. 
C) external rate of return. 
D) ROPM (real options pricing model). 
E) present value of future cash flows. 
A) future present value. 
B) internal rate of return. 
C) external rate of return. 
D) ROPM (real options pricing model). 
E) present value of future cash flows.

Question 18

The criteria used in a scoring model are usually the result of lengthy discussions among the decision-making group.

Accepted Answer

A) True 
 B)False

Question 19

The data entry screen is an example of a user interface.

Accepted Answer

A) True 
 B)False

Question 20

According to the Project Management Institute,what is the leading factor in project success?

Accepted Answer

A) Upper management that financially backs the project 
B) Executive sponsors who are actively engaged 
C) Carefully monitored changes in work habits and procedures 
D) Communication between technicians and end users 
E) End users who communicate their needs for the project 
A) Upper management that financially backs the project 
B) Executive sponsors who are actively engaged 
C) Carefully monitored changes in work habits and procedures 
D) Communication between technicians and end users 
E) End users who communicate their needs for the project

An information systems plan contains a statement of corporate goals and specifies how information technology will support the attainment of those goals.

Which of the following is the most widely used project management software today?

Which of the following best describes the relationship between system implementation and user involvement and management support?

Which of the following is an example of using an internal integration tool?

All of the following are directly correlated with increased risk except:

As described in the text,which of the following is not a risk factor in information systems projects?

You have been hired by a firm in a non-information-intensive industry to evaluate its inventory of systems and IT projects.Which types of projects should the firm focus on?

List five types of information that should be included in an information systems plan.

Differentiate between intangible and tangible benefits and list three examples of each.In what types of systems are intangible benefits more predominant?

Transaction and clerical systems that displace labor and save space typically produce less tangible benefits than management information systems.

Which of the following is a limitation of using a financial approach to evaluate information systems?

Information systems specialists often tend to seek solutions that:

As discussed in the chapter,which of the following is not one of the immediate consequences of inadequate software project management?

A firm in the finance industry should do which of the following to ensure that it stays current with technology?

Which method would you use to develop risk profiles for a firm's information system projects and assets?

The ________ is composed of department heads from both end-user and information systems areas.

The principal capital budgeting models for evaluating information technology projects are the payback method,the accounting rate of return on investment (ROI),the net present value,and the:

The criteria used in a scoring model are usually the result of lengthy discussions among the decision-making group.

The data entry screen is an example of a user interface.

According to the Project Management Institute,what is the leading factor in project success?

Information Systems in Global Business Today

Global E-Business and Collaboration

Information Systems,organizations,and Strategy

Ethical and Social Issues in Information Systems

It Infrastructure and Emerging Technologies

Foundations of Business Intelligence:

Telecommunications, the Internet, and Wireless Technology

Securing Information Systems

Achieving Operational Excellence and Customer Intimacy:

E-Commerce: Digital Markets, digital Goods

Managing Knowledge and Artificial Intelligence

Enhancing Decision Making

Building Information Systems

Managing Global Systems

Filters

Exam 14: Managing Projects

An information systems plan contains a statement of corporate goals and specifies how information technology will support the attainment of those goals.

Which of the following is the most widely used project management software today?

Which of the following best describes the relationship between system implementation and user involvement and management support?

Which of the following is an example of using an internal integration tool?

All of the following are directly correlated with increased risk except:

As described in the text,which of the following is not a risk factor in information systems projects?

You have been hired by a firm in a non-information-intensive industry to evaluate its inventory of systems and IT projects.Which types of projects should the firm focus on?

List five types of information that should be included in an information systems plan.

Differentiate between intangible and tangible benefits and list three examples of each.In what types of systems are intangible benefits more predominant?

Transaction and clerical systems that displace labor and save space typically produce less tangible benefits than management information systems.

Which of the following is a limitation of using a financial approach to evaluate information systems?

Information systems specialists often tend to seek solutions that:

As discussed in the chapter,which of the following is not one of the immediate consequences of inadequate software project management?

A firm in the finance industry should do which of the following to ensure that it stays current with technology?

Which method would you use to develop risk profiles for a firm's information system projects and assets?

The ________ is composed of department heads from both end-user and information systems areas.

The principal capital budgeting models for evaluating information technology projects are the payback method,the accounting rate of return on investment (ROI),the net present value,and the:

The criteria used in a scoring model are usually the result of lengthy discussions among the decision-making group.

The data entry screen is an example of a user interface.

According to the Project Management Institute,what is the leading factor in project success?

Information Systems in Global Business Today

Global E-Business and Collaboration

Information Systems,organizations,and Strategy

Ethical and Social Issues in Information Systems

It Infrastructure and Emerging Technologies

Foundations of Business Intelligence:

Telecommunications, the Internet, and Wireless Technology

Securing Information Systems

Achieving Operational Excellence and Customer Intimacy:

E-Commerce: Digital Markets, digital Goods

Managing Knowledge and Artificial Intelligence

Enhancing Decision Making

Building Information Systems

Managing Global Systems

Filters