Question 1

The choice phase of Simon's decision-making model includes choosing among solution alternatives.

Accepted Answer

A) True 
 B)False

Question 2

Which quality dimension of information is concerned that all the necessary data needed to make a decision is present?

Accepted Answer

A) Timeliness 
B) Consistency 
C) Completeness 
D) Accessibility 
E) Validity 
A) Timeliness 
B) Consistency 
C) Completeness 
D) Accessibility 
E) Validity

Question 3

Decisions regarding managing and monitoring day-to-day business activities are referred to as ________ intelligence.

Accepted Answer

A) business 
B) analytical 
C) operational 
D) transactional 
E) production 
A) business 
B) analytical 
C) operational 
D) transactional 
E) production

Question 4

Describe the balanced scorecard model and its role in ESS.

Accepted Answer

The balanced score card is a framework f

Question 5

Which of the following types of systems would be used to present senior marketing executives with in-depth information about customer retention,satisfaction,and quality performance?

Accepted Answer

A) CDSS 
B) MIS 
C) DSS 
D) TPS 
E) ESS 
A) CDSS 
B) MIS 
C) DSS 
D) TPS 
E) ESS

Question 6

Google's search engine is an example of which of the following types of decision?

Accepted Answer

A) Semi-structured 
B) Financial 
C) Analytic 
D) High velocity 
E) Highly structured 
A) Semi-structured 
B) Financial 
C) Analytic 
D) High velocity 
E) Highly structured

Question 7

A drawback to high-velocity,automated decision-making systems is that they are unable to:

Accepted Answer

A) handle high volumes of decisions. 
B) handle structured decisions. 
C) handle semi-structured decisions. 
D) respond to new real-world conditions. 
E) be applied to situations outside of the financial world. 
A) handle high volumes of decisions. 
B) handle structured decisions. 
C) handle semi-structured decisions. 
D) respond to new real-world conditions. 
E) be applied to situations outside of the financial world.

Question 8

What is the business value of a DSS?

Accepted Answer

DSS can help companies improve supply ch

Question 9

Behavioral models of management see managers as being ________ than does the classical model.

Accepted Answer

A) more systematic 
B) more informal 
C) more reflective 
D) more well organized 
E) less reactive 
A) more systematic 
B) more informal 
C) more reflective 
D) more well organized 
E) less reactive

Question 10

Explain why even well-designed information systems do not always help improve a firm's decision making.

Accepted Answer

Student answers will vary but should inc

Question 11

Which of the following is not one of the five observed ways in which managerial behavior differs from the classical description of managers?

Accepted Answer

A) Managers perform a great deal of work at an unrelenting pace. 
B) Managers prefer using formal information systems. 
C) Managers prefer current,specific,ad-hoc information. 
D) Managers prefer oral forms of communication. 
E) Managers give high priority to maintaining a diverse web of contacts. 
A) Managers perform a great deal of work at an unrelenting pace. 
B) Managers prefer using formal information systems. 
C) Managers prefer current,specific,ad-hoc information. 
D) Managers prefer oral forms of communication. 
E) Managers give high priority to maintaining a diverse web of contacts.

Question 12

Which of the following is not one of the six main elements in the business intelligence environment discussed in this chapter?

Accepted Answer

A) Managerial users and methods 
B) Organizational culture 
C) User interface 
D) Data from the business environment 
E) Delivery platform 
A) Managerial users and methods 
B) Organizational culture 
C) User interface 
D) Data from the business environment 
E) Delivery platform

Question 13

The role of spokesperson falls into which of Mintzberg's managerial classifications?

Accepted Answer

A) Decisional 
B) Informational 
C) Interpersonal 
D) Symbolic 
E) Leading 
A) Decisional 
B) Informational 
C) Interpersonal 
D) Symbolic 
E) Leading

Question 14

Describe high-velocity automated decision making and its dangers.

Accepted Answer

High-velocity automated decision making

Question 15

Group Decision Support Systems (GDSS):

Accepted Answer

A) are designed to allow meeting attendees to share their thoughts in real-time with their peers. 
B) support decisions that require knowledge about the geographic distribution of resources. 
C) are only used with geographically dispersed attendees. 
D) facilitate the solution of unstructured problems. 
E) provide tools that allow managers to visualize data. 
A) are designed to allow meeting attendees to share their thoughts in real-time with their peers. 
B) support decisions that require knowledge about the geographic distribution of resources. 
C) are only used with geographically dispersed attendees. 
D) facilitate the solution of unstructured problems. 
E) provide tools that allow managers to visualize data.

Question 16

Why are managerial users and methods considered an important part of the BI environment?

Accepted Answer

Managerial users and methods are an impo

Question 17

Which of the following are most likely to rely primarily on the drill-down functionality of BI for their decision-making needs?

Accepted Answer

A) IT developers 
B) Middle managers 
C) Operational employees 
D) Business analysts 
E) Senior executives 
A) IT developers 
B) Middle managers 
C) Operational employees 
D) Business analysts 
E) Senior executives

Question 18

What are managerial roles and what are the three main categories of managerial roles?

Accepted Answer

Managerial roles are expectations of the

Question 19

An information system that combines data from internal TPS with information from financial systems and external sources to deliver reports such as profit-loss statements and impact analyses,is an example of:

Accepted Answer

A) DSS. 
B) ESS. 
C) CDSS. 
D) MIS. 
E) GIS. 
A) DSS. 
B) ESS. 
C) CDSS. 
D) MIS. 
E) GIS.

Question 20

You can use location analytics to determine how best to route your deliveries of products to retail outlets.

Accepted Answer

A) True 
 B)False

The choice phase of Simon's decision-making model includes choosing among solution alternatives.

Which quality dimension of information is concerned that all the necessary data needed to make a decision is present?

Decisions regarding managing and monitoring day-to-day business activities are referred to as ________ intelligence.

Describe the balanced scorecard model and its role in ESS.

Which of the following types of systems would be used to present senior marketing executives with in-depth information about customer retention,satisfaction,and quality performance?

Google's search engine is an example of which of the following types of decision?

A drawback to high-velocity,automated decision-making systems is that they are unable to:

What is the business value of a DSS?

Behavioral models of management see managers as being ________ than does the classical model.

Explain why even well-designed information systems do not always help improve a firm's decision making.

Which of the following is not one of the five observed ways in which managerial behavior differs from the classical description of managers?

Which of the following is not one of the six main elements in the business intelligence environment discussed in this chapter?

The role of spokesperson falls into which of Mintzberg's managerial classifications?

Describe high-velocity automated decision making and its dangers.

Group Decision Support Systems (GDSS):

Why are managerial users and methods considered an important part of the BI environment?

Which of the following are most likely to rely primarily on the drill-down functionality of BI for their decision-making needs?

What are managerial roles and what are the three main categories of managerial roles?

An information system that combines data from internal TPS with information from financial systems and external sources to deliver reports such as profit-loss statements and impact analyses,is an example of:

You can use location analytics to determine how best to route your deliveries of products to retail outlets.

Information Systems in Global Business Today

Global E-Business and Collaboration

Information Systems,organizations,and Strategy

Ethical and Social Issues in Information Systems

It Infrastructure and Emerging Technologies

Foundations of Business Intelligence:

Telecommunications, the Internet, and Wireless Technology

Securing Information Systems

Achieving Operational Excellence and Customer Intimacy:

E-Commerce: Digital Markets, digital Goods

Managing Knowledge and Artificial Intelligence

Building Information Systems

Managing Projects

Managing Global Systems

Filters

Exam 12: Enhancing Decision Making

The choice phase of Simon's decision-making model includes choosing among solution alternatives.

Which quality dimension of information is concerned that all the necessary data needed to make a decision is present?

Decisions regarding managing and monitoring day-to-day business activities are referred to as ________ intelligence.

Describe the balanced scorecard model and its role in ESS.

Which of the following types of systems would be used to present senior marketing executives with in-depth information about customer retention,satisfaction,and quality performance?

Google's search engine is an example of which of the following types of decision?

A drawback to high-velocity,automated decision-making systems is that they are unable to:

What is the business value of a DSS?

Behavioral models of management see managers as being ________ than does the classical model.

Explain why even well-designed information systems do not always help improve a firm's decision making.

Which of the following is not one of the five observed ways in which managerial behavior differs from the classical description of managers?

Which of the following is not one of the six main elements in the business intelligence environment discussed in this chapter?

The role of spokesperson falls into which of Mintzberg's managerial classifications?

Describe high-velocity automated decision making and its dangers.

Group Decision Support Systems (GDSS):

Why are managerial users and methods considered an important part of the BI environment?

Which of the following are most likely to rely primarily on the drill-down functionality of BI for their decision-making needs?

What are managerial roles and what are the three main categories of managerial roles?

An information system that combines data from internal TPS with information from financial systems and external sources to deliver reports such as profit-loss statements and impact analyses,is an example of:

You can use location analytics to determine how best to route your deliveries of products to retail outlets.

Information Systems in Global Business Today

Global E-Business and Collaboration

Information Systems,organizations,and Strategy

Ethical and Social Issues in Information Systems

It Infrastructure and Emerging Technologies

Foundations of Business Intelligence:

Telecommunications, the Internet, and Wireless Technology

Securing Information Systems

Achieving Operational Excellence and Customer Intimacy:

E-Commerce: Digital Markets, digital Goods

Managing Knowledge and Artificial Intelligence

Building Information Systems

Managing Projects

Managing Global Systems

Filters