Exam 24: Database Marketing

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Cheryl Inc., a leading cosmetics manufacturer, wants to identify its most valued customers. Each customer is assigned an RFM score based on their purchasing patterns. One of their valued customers has an RFM score of 545. In this case, the ideal action for Cheryl's sales team is to ________.

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What is a market-basket analysis?

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The RFM score is obtained by ranking customers based on the positive feedback for a product after purchasing it.

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In market-basket terminology, a conditional probability estimate is referred to as ________.

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Data mining techniques are essential for database marketing.

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