Question 1

Enhancing existing products and services is a competitive advantage created by the implementation of business processes.

Accepted Answer

A) True 
 B)False

Question 2

Substitutions may not be viable options for some industrial clients due to ________ or physical distance limitations.

Accepted Answer

A)  the lack of rival suppliers 
B)  the lack of internal technical expertise 
C)  the loss of customers 
D)  the loss of investors 
A)  the lack of rival suppliers 
B)  the lack of internal technical expertise 
C)  the loss of customers 
D)  the loss of investors

Question 3

Value chains exist in service-oriented companies.

Accepted Answer

A) True 
 B)False

Question 4

Typically, as an individual, a customer has substantial bargaining power over a large manufacturing industry.

Accepted Answer

A) True 
 B)False

Question 5

Each stage of the generic value chain reduces the value of the product.

Accepted Answer

A) True 
 B)False

Question 6

Which of the following primary activities describes collecting, storing, and physically distributing products to buyers?

Accepted Answer

A)  customer service 
B)  sales and marketing 
C)  outbound logistics 
D)  operations/management 
A)  customer service 
B)  sales and marketing 
C)  outbound logistics 
D)  operations/management

Question 7

Which of the following describes suppliers in a position of strong bargaining power?

Accepted Answer

A)  coffee planters during a season of frost that decreases production 
B)  domestic suppliers of corn in the event of removal of import duties on corn 
C)  providers of logistic support when fuel prices have been reduced 
D)  temporary part-time gym instructor at a well-known gym 
A)  coffee planters during a season of frost that decreases production 
B)  domestic suppliers of corn in the event of removal of import duties on corn 
C)  providers of logistic support when fuel prices have been reduced 
D)  temporary part-time gym instructor at a well-known gym

Question 8

How did Porter define technology, human resources, and firm infrastructure?

Accepted Answer

Porter defined technology broadly. It in

Question 9

Which of the following is TRUE of supporting activities?

Accepted Answer

A)  Their contribution toward a product's value is negligible. 
B)  Their contributions to margin can be calculated easily. 
C)  Customer service is considered as a supporting activity. 
D)  Negotiation of prices is considered as a supporting activity. 
A)  Their contribution toward a product's value is negligible. 
B)  Their contributions to margin can be calculated easily. 
C)  Customer service is considered as a supporting activity. 
D)  Negotiation of prices is considered as a supporting activity.

Question 10

Which of the following is least likely to be an outcome of organizations forming alliances with each other?

Accepted Answer

A)  promotion of product awareness 
B)  development of market size 
C)  establishment of standards 
D)  increment of purchasing costs 
A)  promotion of product awareness 
B)  development of market size 
C)  establishment of standards 
D)  increment of purchasing costs

Question 11

Receiving, storing, and disseminating inputs to a product is an operations management activity.

Accepted Answer

A) True 
 B)False

Question 12

If the price of an alternative is lower than the price of an existing product, and customers perceive similar benefits from both the products, then the ________.

Accepted Answer

A)  switching cost is high 
B)  price of the product should be increased to retain market share 
C)  threat from the substitute is strong 
D)  customers' bargaining power decreases 
A)  switching cost is high 
B)  price of the product should be increased to retain market share 
C)  threat from the substitute is strong 
D)  customers' bargaining power decreases

Question 13

Distinguish between a primary and a support activity in the value chain.

Accepted Answer

Primary activities are business function

Question 14

Porter developed the five forces model to help organizations determine the ________.

Accepted Answer

A)  potential profitability of an industry 
B)  services of an industry 
C)  reason for the collapse of certain industries 
D)  means for improving resource utilization 
A)  potential profitability of an industry 
B)  services of an industry 
C)  reason for the collapse of certain industries 
D)  means for improving resource utilization

Question 15

Raising barriers to market entry is a product implementation principle.

Accepted Answer

A) True 
 B)False

Question 16

Which of the following statements describes a customer service activity?

Accepted Answer

A)  receiving and storing materials 
B)  transforming customers' inputs into the final product 
C)  inducing buyers to purchase the product 
D)  assisting customers with the use of the product 
A)  receiving and storing materials 
B)  transforming customers' inputs into the final product 
C)  inducing buyers to purchase the product 
D)  assisting customers with the use of the product

Question 17

According to Porter, all information systems in the organization must facilitate the organization's competitive strategy to be effective.

Accepted Answer

A) True 
 B)False

Question 18

What is a value chain? List the primary activities in a value chain.

Accepted Answer

A value chain is a network of value-crea

Question 19

Value chain analysis has a direct application to manufacturing businesses.

Accepted Answer

A) True 
 B)False

Question 20

Organizations analyze the structure of their industry and use that analysis to formulate a competitive strategy.

Accepted Answer

A) True 
 B)False

Exam 3: Organizational Strategy, Information Systems, and Competitive Advantage

Enhancing existing products and services is a competitive advantage created by the implementation of business processes.

Substitutions may not be viable options for some industrial clients due to ________ or physical distance limitations.

Value chains exist in service-oriented companies.

Typically, as an individual, a customer has substantial bargaining power over a large manufacturing industry.

Each stage of the generic value chain reduces the value of the product.

Which of the following primary activities describes collecting, storing, and physically distributing products to buyers?

Which of the following describes suppliers in a position of strong bargaining power?

How did Porter define technology, human resources, and firm infrastructure?

Which of the following is TRUE of supporting activities?

Which of the following is least likely to be an outcome of organizations forming alliances with each other?

Receiving, storing, and disseminating inputs to a product is an operations management activity.

If the price of an alternative is lower than the price of an existing product, and customers perceive similar benefits from both the products, then the ________.

Distinguish between a primary and a support activity in the value chain.

Porter developed the five forces model to help organizations determine the ________.

Raising barriers to market entry is a product implementation principle.

Which of the following statements describes a customer service activity?

According to Porter, all information systems in the organization must facilitate the organization's competitive strategy to be effective.

What is a value chain? List the primary activities in a value chain.

Value chain analysis has a direct application to manufacturing businesses.

Organizations analyze the structure of their industry and use that analysis to formulate a competitive strategy.

The Importance of Mis

Business Processes, Information Systems, and Information

Hardware and Software

Database Processing

The Cloud

Processes, Organizations, and Information Systems

Social Media Information Systems

Business Intelligence Systems

Information Systems Security

Information Systems Management

Information Systems Development

Collaboration Information Systems for Decision Making, Problem Solving, and Project Management

Collaborative Information Systems for Student Projects

Mobile Systems

Introduction to Microsoft Excel 2016

Database Design

Using Microsoft Access 2016

Using Excel and Access Together

Network and Cloud Technology

Enterprise Resource Planning Erp Systems

Supply Chain Management

Enterprise Social Networks and Knowledge Management

Database Marketing

Reporting Systems and Olap

Artificial Intelligence and Automation

Data Breaches

International Mis

Systems Development Project Management

Agile Development

Business Process Management

Filters