Question 1

Abraham Lincoln was known for all of the following EXCEPT ________.

Accepted Answer

A)  stressing freedom and equality as fundamental human values 
B)  influencing others through friendliness 
C)  getting out of the office and into the field 
D)  having adamant resolve to preserve the union 
E)  having a carefree disposition 
A)  stressing freedom and equality as fundamental human values 
B)  influencing others through friendliness 
C)  getting out of the office and into the field 
D)  having adamant resolve to preserve the union 
E)  having a carefree disposition

Question 2

The four-step method for solving performance problems include

Accepted Answer

A)  obtaining agreement that a problem exists. 
B)  mutually discussing alternative solutions. 
C)  mutually agreeing upon corrective action. 
D)  following up to evaluate results and provide encouragement. 
E)  all of these. 
A)  obtaining agreement that a problem exists. 
B)  mutually discussing alternative solutions. 
C)  mutually agreeing upon corrective action. 
D)  following up to evaluate results and provide encouragement. 
E)  all of these.

Question 3

In the context of organizational performance, which of the following refers to stage 4 of the five-stage process followed by leaders of failing organizations?

Accepted Answer

A)  Grasping for salvation 
B)  Hubris born of success 
C)  Undisciplined pursuit of more 
D)  Denial of risk and peril 
A)  Grasping for salvation 
B)  Hubris born of success 
C)  Undisciplined pursuit of more 
D)  Denial of risk and peril

Question 4

Entrepreneurship requires all of the following EXCEPT

Accepted Answer

A)  exercising good work habits. 
B)  believing in yourself. 
C)  being willing to take risks. 
D)  possessing unlimited financial resources. 
A)  exercising good work habits. 
B)  believing in yourself. 
C)  being willing to take risks. 
D)  possessing unlimited financial resources.

Question 5

In the context of the five phases in the life of an organization, identify a true statement about the period of growth in phase 2?

Accepted Answer

A)  People are likely to work long hours for low pay in anticipation of future benefits. 
B)  Greater responsibility is given to lower-level leaders than higher-level responsibility. 
C)  Groups and interdivisional teams perform tasks and solve problems. 
D)  Responsibilities are divided between upper-level policymakers and lower-level specialists. 
A)  People are likely to work long hours for low pay in anticipation of future benefits. 
B)  Greater responsibility is given to lower-level leaders than higher-level responsibility. 
C)  Groups and interdivisional teams perform tasks and solve problems. 
D)  Responsibilities are divided between upper-level policymakers and lower-level specialists.

Question 6

Level 5 leadership involves a paradox of ________ and ________.

Accepted Answer

A)  lost time; increased skill 
B)  job knowledge; personal integrity 
C)  personal humility; professional will 
D)  mundane detail; abstract vision 
E)  none of these 
A)  lost time; increased skill 
B)  job knowledge; personal integrity 
C)  personal humility; professional will 
D)  mundane detail; abstract vision 
E)  none of these

Question 7

Positive reinforcement occurs when desired behavior is followed by a reward, which increases the probability that the behavior will be repeated.

Accepted Answer

A) True 
 B)False

Question 8

Innovation can be increased by

Accepted Answer

A)  keeping an open mind. 
B)  having a questioning attitude. 
C)  using a new ideas system. 
D)  all of these. 
A)  keeping an open mind. 
B)  having a questioning attitude. 
C)  using a new ideas system. 
D)  all of these.

Question 9

Daniel Kahneman identifies two kinds of thinking: ________ and ________.

Accepted Answer

A)  fast; slow 
B)  big; small 
C)  clear; cloudy 
D)  convergent; divergent 
A)  fast; slow 
B)  big; small 
C)  clear; cloudy 
D)  convergent; divergent

Question 10

In the context of the four-step method to solve problems, the second step involves weighing each fact against the others, fitting the pieces together, and considering alternatives.

Accepted Answer

A) True 
 B)False

Question 11

The Cianbro success story is based on a can-do attitude, a teamwork ethic, and caring leadership.

Accepted Answer

A) True 
 B)False

Question 12

Match the items below with their descriptions:
-caring confrontation

Accepted Answer

A) causes of discipline problems 
B) requirements for innovation 
C) a corrective action based on core values or principles 
D) important area of leadership performance-ability to achieve results regardless of obstacles 
E) important area of leadership performance-ability to generate new and usable ideas
F)important area of leadership performance-ability to work with and through others
G)requirements for statesmanship
H)the soul of an army
I)requirements for entrepreneurship
J)characteristics of level 5 leaders
K)the process of comparing against the best and taking steps to surpass it
L)elements of behavior modification 
A) causes of discipline problems 
B) requirements for innovation 
C) a corrective action based on core values or principles 
D) important area of leadership performance-ability to achieve results regardless of obstacles 
E) important area of leadership performance-ability to generate new and usable ideas
F)important area of leadership performance-ability to work with and through others
G)requirements for statesmanship
H)the soul of an army
I)requirements for entrepreneurship
J)characteristics of level 5 leaders
K)the process of comparing against the best and taking steps to surpass it
L)elements of behavior modification

Question 13

Three elements are important for effective discipline. Which one is NOT one of them?

Accepted Answer

A)  Defined roles, so employees know what is expected 
B)  A reward system for good work 
C)  Clear guidelines, so employees understand acceptable behavior 
D)  Effective methods and procedures for taking corrective action 
A)  Defined roles, so employees know what is expected 
B)  A reward system for good work 
C)  Clear guidelines, so employees understand acceptable behavior 
D)  Effective methods and procedures for taking corrective action

Question 14

Match the items below with their descriptions:
-human relations skills, problem-solving ability

Accepted Answer

A) causes of discipline problems 
B) requirements for innovation 
C) a corrective action based on core values or principles 
D) important area of leadership performance-ability to achieve results regardless of obstacles 
E) important area of leadership performance-ability to generate new and usable ideas
F)important area of leadership performance-ability to work with and through others
G)requirements for statesmanship
H)the soul of an army
I)requirements for entrepreneurship
J)characteristics of level 5 leaders
K)the process of comparing against the best and taking steps to surpass it
L)elements of behavior modification 
A) causes of discipline problems 
B) requirements for innovation 
C) a corrective action based on core values or principles 
D) important area of leadership performance-ability to achieve results regardless of obstacles 
E) important area of leadership performance-ability to generate new and usable ideas
F)important area of leadership performance-ability to work with and through others
G)requirements for statesmanship
H)the soul of an army
I)requirements for entrepreneurship
J)characteristics of level 5 leaders
K)the process of comparing against the best and taking steps to surpass it
L)elements of behavior modification

Question 15

Match the items below with their descriptions:
-statesmanship

Accepted Answer

A) causes of discipline problems 
B) requirements for innovation 
C) a corrective action based on core values or principles 
D) important area of leadership performance-ability to achieve results regardless of obstacles 
E) important area of leadership performance-ability to generate new and usable ideas
F)important area of leadership performance-ability to work with and through others
G)requirements for statesmanship
H)the soul of an army
I)requirements for entrepreneurship
J)characteristics of level 5 leaders
K)the process of comparing against the best and taking steps to surpass it
L)elements of behavior modification 
A) causes of discipline problems 
B) requirements for innovation 
C) a corrective action based on core values or principles 
D) important area of leadership performance-ability to achieve results regardless of obstacles 
E) important area of leadership performance-ability to generate new and usable ideas
F)important area of leadership performance-ability to work with and through others
G)requirements for statesmanship
H)the soul of an army
I)requirements for entrepreneurship
J)characteristics of level 5 leaders
K)the process of comparing against the best and taking steps to surpass it
L)elements of behavior modification

Question 16

Match the items below with their descriptions:
-keeping an open mind, having a questioning attitude, using a new-ideas system

Accepted Answer

A) causes of discipline problems 
B) requirements for innovation 
C) a corrective action based on core values or principles 
D) important area of leadership performance-ability to achieve results regardless of obstacles 
E) important area of leadership performance-ability to generate new and usable ideas
F)important area of leadership performance-ability to work with and through others
G)requirements for statesmanship
H)the soul of an army
I)requirements for entrepreneurship
J)characteristics of level 5 leaders
K)the process of comparing against the best and taking steps to surpass it
L)elements of behavior modification 
A) causes of discipline problems 
B) requirements for innovation 
C) a corrective action based on core values or principles 
D) important area of leadership performance-ability to achieve results regardless of obstacles 
E) important area of leadership performance-ability to generate new and usable ideas
F)important area of leadership performance-ability to work with and through others
G)requirements for statesmanship
H)the soul of an army
I)requirements for entrepreneurship
J)characteristics of level 5 leaders
K)the process of comparing against the best and taking steps to surpass it
L)elements of behavior modification

Question 17

For effective corrective action, you should not charge a rule violation without first having the

Accepted Answer

A)  time. 
B)  facts. 
C)  education. 
D)  skills. 
A)  time. 
B)  facts. 
C)  education. 
D)  skills.

Question 18

Match the items below with their descriptions:
-permissiveness, rigidity, inconsistency

Accepted Answer

A) causes of discipline problems 
B) requirements for innovation 
C) a corrective action based on core values or principles 
D) important area of leadership performance-ability to achieve results regardless of obstacles 
E) important area of leadership performance-ability to generate new and usable ideas
F)important area of leadership performance-ability to work with and through others
G)requirements for statesmanship
H)the soul of an army
I)requirements for entrepreneurship
J)characteristics of level 5 leaders
K)the process of comparing against the best and taking steps to surpass it
L)elements of behavior modification 
A) causes of discipline problems 
B) requirements for innovation 
C) a corrective action based on core values or principles 
D) important area of leadership performance-ability to achieve results regardless of obstacles 
E) important area of leadership performance-ability to generate new and usable ideas
F)important area of leadership performance-ability to work with and through others
G)requirements for statesmanship
H)the soul of an army
I)requirements for entrepreneurship
J)characteristics of level 5 leaders
K)the process of comparing against the best and taking steps to surpass it
L)elements of behavior modification

Question 19

In the context of the elements of leadership performance, which of the following is defined as the generation of new and usable ideas?

Accepted Answer

A)  Statesmanship 
B)  Innovation 
C)  Entrepreneurship 
D)  Benchmarking 
A)  Statesmanship 
B)  Innovation 
C)  Entrepreneurship 
D)  Benchmarking

Question 20

The two key elements of level 5 leadership are

Accepted Answer

A)  opportunity and ambition. 
B)  love and work. 
C)  personal humility and professional will. 
D)  skill and luck. 
E)  training and experience. 
A)  opportunity and ambition. 
B)  love and work. 
C)  personal humility and professional will. 
D)  skill and luck. 
E)  training and experience.

Abraham Lincoln was known for all of the following EXCEPT ________.

The four-step method for solving performance problems include

In the context of organizational performance, which of the following refers to stage 4 of the five-stage process followed by leaders of failing organizations?

Entrepreneurship requires all of the following EXCEPT

In the context of the five phases in the life of an organization, identify a true statement about the period of growth in phase 2?

Level 5 leadership involves a paradox of and .

Positive reinforcement occurs when desired behavior is followed by a reward, which increases the probability that the behavior will be repeated.

Innovation can be increased by

Daniel Kahneman identifies two kinds of thinking: and .

In the context of the four-step method to solve problems, the second step involves weighing each fact against the others, fitting the pieces together, and considering alternatives.

The Cianbro success story is based on a can-do attitude, a teamwork ethic, and caring leadership.

Match the items below with their descriptions: -caring confrontation

Three elements are important for effective discipline. Which one is NOT one of them?

Match the items below with their descriptions: -human relations skills, problem-solving ability

Match the items below with their descriptions: -statesmanship

Match the items below with their descriptions: -keeping an open mind, having a questioning attitude, using a new-ideas system

For effective corrective action, you should not charge a rule violation without first having the

Match the items below with their descriptions: -permissiveness, rigidity, inconsistency

In the context of the elements of leadership performance, which of the following is defined as the generation of new and usable ideas?

The two key elements of level 5 leadership are

The Importance of Leadership: Setting the Stage

The Leadership Equation

Leadership Qualities, Characteristics of Followers, and Situational Factors

The Importance of Vision and the Motive to Lead

Organizational Climate

Leadership Ethics

The Role of Values and Ethics at Work

Leadership Authority

Empowerment in the Workplace and the Quality Imperative

Effective Leadership and Human Relations

The Team Concept

Human Behavior and the Art of Persuasion

The Diversity Challenge

Effective Delegation and How to Assign Work

The Role of Personality

The Leader As Coach

Helping People Through Change and Burnout Prevention

Managing Performance

The Road Ahead: Challenge and Charge

Filters

Exam 19: Professional Performance and Sustaining Discipline

Abraham Lincoln was known for all of the following EXCEPT ________.

The four-step method for solving performance problems include

In the context of organizational performance, which of the following refers to stage 4 of the five-stage process followed by leaders of failing organizations?

Entrepreneurship requires all of the following EXCEPT

In the context of the five phases in the life of an organization, identify a true statement about the period of growth in phase 2?

Level 5 leadership involves a paradox of ________ and ________.

Positive reinforcement occurs when desired behavior is followed by a reward, which increases the probability that the behavior will be repeated.

Innovation can be increased by

Daniel Kahneman identifies two kinds of thinking: ________ and ________.

In the context of the four-step method to solve problems, the second step involves weighing each fact against the others, fitting the pieces together, and considering alternatives.

The Cianbro success story is based on a can-do attitude, a teamwork ethic, and caring leadership.

Match the items below with their descriptions: -caring confrontation

Three elements are important for effective discipline. Which one is NOT one of them?

Match the items below with their descriptions: -human relations skills, problem-solving ability

Match the items below with their descriptions: -statesmanship

Match the items below with their descriptions: -keeping an open mind, having a questioning attitude, using a new-ideas system

For effective corrective action, you should not charge a rule violation without first having the

Match the items below with their descriptions: -permissiveness, rigidity, inconsistency

In the context of the elements of leadership performance, which of the following is defined as the generation of new and usable ideas?

The two key elements of level 5 leadership are

The Importance of Leadership: Setting the Stage

The Leadership Equation

Leadership Qualities, Characteristics of Followers, and Situational Factors

The Importance of Vision and the Motive to Lead

Organizational Climate

Leadership Ethics

The Role of Values and Ethics at Work

Leadership Authority

Empowerment in the Workplace and the Quality Imperative

Effective Leadership and Human Relations

The Team Concept

Human Behavior and the Art of Persuasion

The Diversity Challenge

Effective Delegation and How to Assign Work

The Role of Personality

The Leader As Coach

Helping People Through Change and Burnout Prevention

Managing Performance

The Road Ahead: Challenge and Charge

Filters

Level 5 leadership involves a paradox of and .

Daniel Kahneman identifies two kinds of thinking: and .