Question 1

Which of the following would not be a complementary asset for a solar panel manufacturer?

Accepted Answer

A) international solar equipment certification standards 
B) government funding for green technology 
C) centralized hierarchical decision making 
D) innovation-driven management team 
E) subsidies for adoption of solar energy 
A) international solar equipment certification standards 
B) government funding for green technology 
C) centralized hierarchical decision making 
D) innovation-driven management team 
E) subsidies for adoption of solar energy C

Question 2

The discipline that focuses on mathematical techniques for optimizing parameters of organizations,such as transportation and inventory control,is

Accepted Answer

A) management science. 
B) MIS. 
C) computer science. 
D) utilization management. 
E) operations research. 
A) management science. 
B) MIS. 
C) computer science. 
D) utilization management. 
E) operations research. E

Question 3

Output

Accepted Answer

A) is feedback that has been processed to create meaningful information. 
B) is information that is returned to appropriate members of the organization to help them evaluate the input stage. 
C) transfers data to the people who will use it or to the activities for which it will be used. 
D) transfers processed information to the people who will use it or to the activities for which it will be used. 
E) converts raw input into a meaningful form. 
A) is feedback that has been processed to create meaningful information. 
B) is information that is returned to appropriate members of the organization to help them evaluate the input stage. 
C) transfers data to the people who will use it or to the activities for which it will be used. 
D) transfers processed information to the people who will use it or to the activities for which it will be used. 
E) converts raw input into a meaningful form. D

Question 4

You work for an auto manufacturer and distributor.How could you use information systems to achieve greater customer intimacy?

Accepted Answer

You could create a Web site that allows

Question 5

From a business perspective,raw data is transformed systematically during various stages,transforming it into valuable information,in a process called

Accepted Answer

A) the information value chain. 
B) the IT value chain. 
C) information processing. 
D) feedback. 
E) dissemination. 
A) the information value chain. 
B) the IT value chain. 
C) information processing. 
D) feedback. 
E) dissemination.

Question 6

The temp agency that you own is having serious difficulties placing temps because few of them are familiar with Internet research.Investing in training software to enhance your workers' skills is an example of using technology to achieve which business objective?

Accepted Answer

A) customer and supplier intimacy 
B) survival 
C) operational excellence 
D) improved decision making 
E) new products and services 
A) customer and supplier intimacy 
B) survival 
C) operational excellence 
D) improved decision making 
E) new products and services

Question 7

The fundamental set of assumptions,values,and ways of doing things that has been accepted by most of a company's members is called its

Accepted Answer

A) culture. 
B) environment. 
C) atmosphere. 
D) values. 
E) ethos. 
A) culture. 
B) environment. 
C) atmosphere. 
D) values. 
E) ethos.

Question 8

Which of the following choices may lead to competitive advantage? 1.new products,services,and business models; 2.charging less for superior products; 3.responding to customers in real time?

Accepted Answer

A) 1 only 
B) 1 and 2 
C) 2 and 3 
D) 1 and 3 
E) 1,2,and 3 
A) 1 only 
B) 1 and 2 
C) 2 and 3 
D) 1 and 3 
E) 1,2,and 3

Question 9

Internet advertising is growing at approximately 15 percent a year.

Accepted Answer

A) True 
 B)False

Question 10

Which of the following constitutes an organizational element in the UPS tracking system described in the Chapter ?

Accepted Answer

A) the specification of procedures for identifying packages with sender and recipient information 
B) monitoring service levels 
C) promoting the company strategy of low-cost,superior service 
D) the use of handheld computers and networks for managing package delivery 
E) a Web-based Post Sales Order Management System 
A) the specification of procedures for identifying packages with sender and recipient information 
B) monitoring service levels 
C) promoting the company strategy of low-cost,superior service 
D) the use of handheld computers and networks for managing package delivery 
E) a Web-based Post Sales Order Management System

Question 11

Order data for baseball tickets and bar code data are examples of

Accepted Answer

A) raw input. 
B) raw output. 
C) customer and product data. 
D) sales information. 
E) information systems. 
A) raw input. 
B) raw output. 
C) customer and product data. 
D) sales information. 
E) information systems.

Question 12

Which of the following roles in a firm would be least affected by using mobile devices to access firm information systems?

Accepted Answer

A) senior executives 
B) sales executives 
C) production workers 
D) operational managers 
E) knowledge workers 
A) senior executives 
B) sales executives 
C) production workers 
D) operational managers 
E) knowledge workers

Question 13

You need to know something about the hierarchy and culture of the company in order to understand how a specific business firm uses information systems

Accepted Answer

A) True 
 B)False

Question 14

Developing a new product,hiring a new employee,and fulfilling an order are examples of business processes.

Accepted Answer

A) True 
 B)False

Question 15

You are starting a small bike messenger company.Given your type of services (hand-delivering packages within a small geographical area),could your firm be a digital firm? If so,what would make this a digital firm?

Accepted Answer

Being a digital firm doesn't purely rely

Question 16

A business model describes how a company produces,delivers,and sells a product or service to create wealth.

Accepted Answer

A) True 
 B)False

Question 17

In a(n)________ perspective,the performance of a system is optimized when both the technology and the organization mutually adjust to one another until a satisfactory fit is obtained.

Accepted Answer

The answer of In a(n)________ perspective,the performance of a system...

Question 18

A managerial element in the UPS tracking system described in the Chapter is

Accepted Answer

A) taking inventory. 
B) providing package status reports to customers. 
C) the decision to use automation. 
D) in-house package tracking software. 
E) ability to embed UPS functions in external sites. 
A) taking inventory. 
B) providing package status reports to customers. 
C) the decision to use automation. 
D) in-house package tracking software. 
E) ability to embed UPS functions in external sites.

Question 19

A fully digital firm produces only digital goods or services.

Accepted Answer

A) True 
 B)False

Question 20

An example of a business using information systems for customer and supplier intimacy is

Accepted Answer

A) Wal-Mart's Retail Link system. 
B) the Mandarin Oriental hotel's customer-preference tracking system. 
C) Verizon's Web-based digital dashboard. 
D) Apple Inc.'s iPod. 
E) Citibank's ATMs. 
A) Wal-Mart's Retail Link system. 
B) the Mandarin Oriental hotel's customer-preference tracking system. 
C) Verizon's Web-based digital dashboard. 
D) Apple Inc.'s iPod. 
E) Citibank's ATMs.

Which of the following would not be a complementary asset for a solar panel manufacturer?

The discipline that focuses on mathematical techniques for optimizing parameters of organizations,such as transportation and inventory control,is

Output

You work for an auto manufacturer and distributor.How could you use information systems to achieve greater customer intimacy?

From a business perspective,raw data is transformed systematically during various stages,transforming it into valuable information,in a process called

The temp agency that you own is having serious difficulties placing temps because few of them are familiar with Internet research.Investing in training software to enhance your workers' skills is an example of using technology to achieve which business objective?

The fundamental set of assumptions,values,and ways of doing things that has been accepted by most of a company's members is called its

Which of the following choices may lead to competitive advantage? 1.new products,services,and business models; 2.charging less for superior products; 3.responding to customers in real time?

Internet advertising is growing at approximately 15 percent a year.

Which of the following constitutes an organizational element in the UPS tracking system described in the Chapter ?

Order data for baseball tickets and bar code data are examples of

Which of the following roles in a firm would be least affected by using mobile devices to access firm information systems?

You need to know something about the hierarchy and culture of the company in order to understand how a specific business firm uses information systems

Developing a new product,hiring a new employee,and fulfilling an order are examples of business processes.

You are starting a small bike messenger company.Given your type of services (hand-delivering packages within a small geographical area),could your firm be a digital firm? If so,what would make this a digital firm?

A business model describes how a company produces,delivers,and sells a product or service to create wealth.

In a(n)________ perspective,the performance of a system is optimized when both the technology and the organization mutually adjust to one another until a satisfactory fit is obtained.

A managerial element in the UPS tracking system described in the Chapter is

A fully digital firm produces only digital goods or services.

An example of a business using information systems for customer and supplier intimacy is

Global E-Business and Collaboration

Information Systems, Organizations, and Strategy

Ethical and Social Issues in Information Systems

IT Infrastructure and Emerging Technologies

Foundations of Business Intelligence: Databases and Information Management

Telecommunications, the Internet, and Wireless Technology

Securing Information Systems

Achieving Operational Excellence and Customer Intimacy: Enterprise Applications

E-Commerce: Digital Markets, Digital Goods

Managing Knowledge

Enhancing Decision Making

Building Information Systems

Managing Projects

Managing Global Systems

Filters

Exam 1: Information Systems in Global Business Today

Which of the following would not be a complementary asset for a solar panel manufacturer?

The discipline that focuses on mathematical techniques for optimizing parameters of organizations,such as transportation and inventory control,is

Output

You work for an auto manufacturer and distributor.How could you use information systems to achieve greater customer intimacy?

From a business perspective,raw data is transformed systematically during various stages,transforming it into valuable information,in a process called

The temp agency that you own is having serious difficulties placing temps because few of them are familiar with Internet research.Investing in training software to enhance your workers' skills is an example of using technology to achieve which business objective?

The fundamental set of assumptions,values,and ways of doing things that has been accepted by most of a company's members is called its

Which of the following choices may lead to competitive advantage? 1.new products,services,and business models; 2.charging less for superior products; 3.responding to customers in real time?

Internet advertising is growing at approximately 15 percent a year.

Which of the following constitutes an organizational element in the UPS tracking system described in the Chapter ?

Order data for baseball tickets and bar code data are examples of

Which of the following roles in a firm would be least affected by using mobile devices to access firm information systems?

You need to know something about the hierarchy and culture of the company in order to understand how a specific business firm uses information systems

Developing a new product,hiring a new employee,and fulfilling an order are examples of business processes.

You are starting a small bike messenger company.Given your type of services (hand-delivering packages within a small geographical area),could your firm be a digital firm? If so,what would make this a digital firm?

A business model describes how a company produces,delivers,and sells a product or service to create wealth.

In a(n)________ perspective,the performance of a system is optimized when both the technology and the organization mutually adjust to one another until a satisfactory fit is obtained.

A managerial element in the UPS tracking system described in the Chapter is

A fully digital firm produces only digital goods or services.

An example of a business using information systems for customer and supplier intimacy is

Global E-Business and Collaboration

Information Systems, Organizations, and Strategy

Ethical and Social Issues in Information Systems

IT Infrastructure and Emerging Technologies

Foundations of Business Intelligence: Databases and Information Management

Telecommunications, the Internet, and Wireless Technology

Securing Information Systems

Achieving Operational Excellence and Customer Intimacy: Enterprise Applications

E-Commerce: Digital Markets, Digital Goods

Managing Knowledge

Enhancing Decision Making

Building Information Systems

Managing Projects

Managing Global Systems

Filters