Question 1

An information systems plan contains a statement of corporate goals and specifies how information technology will support the attainment of those goals.

Accepted Answer

A) True 
 B)False  True

Question 2

________ refers to the application of knowledge,skills,tools and techniques to achieve specific targets within specified budget and time constraints.

Accepted Answer

Project management

Question 3

The information systems steering committee is composed of information systems managers and end-user managers responsible for overseeing several specific information systems projects.

Accepted Answer

A) True 
 B)False  False

Question 4

Mandatory use of a system is one effective way of overcoming user resistance to an information system.

Accepted Answer

A) True 
 B)False

Question 5

You have been hired as a consultant to make recommendations for Smarty's,a healthy fast-food chain that is undergoing major expansion and is in need of a supply chain planning system.They are evaluating two commercially available software packages.What systems evaluation model will help them assess and compare the two packages? How does this model work?

Accepted Answer

A scoring model can be used for selectin

Question 6

An information system project's scope is directly related to its business requirements.

Accepted Answer

A) True 
 B)False

Question 7

According to your reading of the Chapter ,change management is a process that

Accepted Answer

A) should be addressed before a project is developed. 
B) begins when a project is implemented. 
C) is used primarily to mandate user acceptance. 
D) must be addressed in all systems development. 
E) is introduced after the system is developed. 
A) should be addressed before a project is developed. 
B) begins when a project is implemented. 
C) is used primarily to mandate user acceptance. 
D) must be addressed in all systems development. 
E) is introduced after the system is developed.

Question 8

The design of jobs,health issues,and the end-user interface of information systems are all considerations in the field of ergonomics.

Accepted Answer

A) True 
 B)False

Question 9

You have been hired to implement an enterprise system that will automate much of the billing and accounting work for a statewide HVAC services company.Which of the following would you prepare to describe how the new system will affect a firm's structure and operations?

Accepted Answer

A) information systems plan 
B) internal integration report 
C) sociotechnical design report 
D) organizational impact analysis 
E) strategic planning document 
A) information systems plan 
B) internal integration report 
C) sociotechnical design report 
D) organizational impact analysis 
E) strategic planning document

Question 10

Transaction and clerical systems that displace labor and save space typically produce more measurable,tangible benefits than management information systems.

Accepted Answer

A) True 
 B)False

Question 11

In working with ROPMs (real option pricing models)and options valuation,a call option is a(n)

Accepted Answer

A) obligation to purchase an asset at a later date at a fixed price. 
B) obligation to either purchase or sell an asset at a later date at a strike price. 
C) right to purchase an asset at a later date at a strike price. 
D) right to purchase or sell an asset at a later date at a fixed price. 
E) an obligation to sell an asset at a later date at a fixed price. 
A) obligation to purchase an asset at a later date at a fixed price. 
B) obligation to either purchase or sell an asset at a later date at a strike price. 
C) right to purchase an asset at a later date at a strike price. 
D) right to purchase or sell an asset at a later date at a fixed price. 
E) an obligation to sell an asset at a later date at a fixed price.

Question 12

As discussed in the Chapter ,which of the following is not one of the immediate consequences of inadequate software project management?

Accepted Answer

A) cost overruns 
B) customer loyalty 
C) time slippage 
D) technical shortfalls 
E) failure to obtain anticipated benefits 
A) cost overruns 
B) customer loyalty 
C) time slippage 
D) technical shortfalls 
E) failure to obtain anticipated benefits

Question 13

The larger the systems project,the greater the chance that the project will be completed on time,within budget,and according to project requirements.

Accepted Answer

A) True 
 B)False

Question 14

The principal capital budgeting models for evaluating information technology projects are the payback method,the accounting rate of return on investment (ROI),the net present value,and the

Accepted Answer

A) future present value. 
B) internal rate of return. 
C) external rate of return. 
D) present value of future cash flows 
A) future present value. 
B) internal rate of return. 
C) external rate of return. 
D) present value of future cash flows

Question 15

Successful system building requires careful ________ management to minimize organizational resistance.

Accepted Answer

The answer of Successful system building requires careful ________ management...

Question 16

The central method used in a scoring model is to

Accepted Answer

A) inventory all of the organization's information systems projects and assets. 
B) perform a weighted comparison of the criteria used to evaluate a system. 
C) survey a large sample of managers on their objectives,decision-making process,and uses and needs for data and information. 
D) interview a small number of top managers to identify their goals and criteria for achieving success. 
E) calculate the return on investment for each system,and choose the system with the best return. 
A) inventory all of the organization's information systems projects and assets. 
B) perform a weighted comparison of the criteria used to evaluate a system. 
C) survey a large sample of managers on their objectives,decision-making process,and uses and needs for data and information. 
D) interview a small number of top managers to identify their goals and criteria for achieving success. 
E) calculate the return on investment for each system,and choose the system with the best return.

Question 17

Describe the elements of a management structure for information systems projects in a large corporation.

Accepted Answer

In a large corporation,the management st

Question 18

If an intended benefit of an IT project is improved decision making,managers should develop a set of metrics to quantify the value of an improved decision.

Accepted Answer

A) True 
 B)False

Question 19

The goal of sociotechnical design is to create systems where the organization and the technology change and adjust to one another.

Accepted Answer

A) True 
 B)False

Question 20

On average,private sector IT projects underestimated budget and delivery time of systems by ________ percent.

Accepted Answer

A) 30 
B) 40 
C) 50 
D) 60 
E) 70 
A) 30 
B) 40 
C) 50 
D) 60 
E) 70

An information systems plan contains a statement of corporate goals and specifies how information technology will support the attainment of those goals.

________ refers to the application of knowledge,skills,tools and techniques to achieve specific targets within specified budget and time constraints.

The information systems steering committee is composed of information systems managers and end-user managers responsible for overseeing several specific information systems projects.

Mandatory use of a system is one effective way of overcoming user resistance to an information system.

An information system project's scope is directly related to its business requirements.

According to your reading of the Chapter ,change management is a process that

The design of jobs,health issues,and the end-user interface of information systems are all considerations in the field of ergonomics.

You have been hired to implement an enterprise system that will automate much of the billing and accounting work for a statewide HVAC services company.Which of the following would you prepare to describe how the new system will affect a firm's structure and operations?

Transaction and clerical systems that displace labor and save space typically produce more measurable,tangible benefits than management information systems.

In working with ROPMs (real option pricing models)and options valuation,a call option is a(n)

As discussed in the Chapter ,which of the following is not one of the immediate consequences of inadequate software project management?

The larger the systems project,the greater the chance that the project will be completed on time,within budget,and according to project requirements.

The principal capital budgeting models for evaluating information technology projects are the payback method,the accounting rate of return on investment (ROI),the net present value,and the

Successful system building requires careful ________ management to minimize organizational resistance.

The central method used in a scoring model is to

Describe the elements of a management structure for information systems projects in a large corporation.

If an intended benefit of an IT project is improved decision making,managers should develop a set of metrics to quantify the value of an improved decision.

The goal of sociotechnical design is to create systems where the organization and the technology change and adjust to one another.

On average,private sector IT projects underestimated budget and delivery time of systems by ________ percent.

Information Systems in Global Business Today

Global E-Business and Collaboration

Information Systems, Organizations, and Strategy

Ethical and Social Issues in Information Systems

IT Infrastructure and Emerging Technologies

Foundations of Business Intelligence: Databases and Information Management

Telecommunications, the Internet, and Wireless Technology

Securing Information Systems

Achieving Operational Excellence and Customer Intimacy: Enterprise Applications

E-Commerce: Digital Markets, Digital Goods

Managing Knowledge

Enhancing Decision Making

Building Information Systems

Managing Global Systems

Filters

Exam 14: Managing Projects

An information systems plan contains a statement of corporate goals and specifies how information technology will support the attainment of those goals.

________ refers to the application of knowledge,skills,tools and techniques to achieve specific targets within specified budget and time constraints.

The information systems steering committee is composed of information systems managers and end-user managers responsible for overseeing several specific information systems projects.

Mandatory use of a system is one effective way of overcoming user resistance to an information system.

An information system project's scope is directly related to its business requirements.

According to your reading of the Chapter ,change management is a process that

The design of jobs,health issues,and the end-user interface of information systems are all considerations in the field of ergonomics.

You have been hired to implement an enterprise system that will automate much of the billing and accounting work for a statewide HVAC services company.Which of the following would you prepare to describe how the new system will affect a firm's structure and operations?

Transaction and clerical systems that displace labor and save space typically produce more measurable,tangible benefits than management information systems.

In working with ROPMs (real option pricing models)and options valuation,a call option is a(n)

As discussed in the Chapter ,which of the following is not one of the immediate consequences of inadequate software project management?

The larger the systems project,the greater the chance that the project will be completed on time,within budget,and according to project requirements.

The principal capital budgeting models for evaluating information technology projects are the payback method,the accounting rate of return on investment (ROI),the net present value,and the

Successful system building requires careful ________ management to minimize organizational resistance.

The central method used in a scoring model is to

Describe the elements of a management structure for information systems projects in a large corporation.

If an intended benefit of an IT project is improved decision making,managers should develop a set of metrics to quantify the value of an improved decision.

The goal of sociotechnical design is to create systems where the organization and the technology change and adjust to one another.

On average,private sector IT projects underestimated budget and delivery time of systems by ________ percent.

Information Systems in Global Business Today

Global E-Business and Collaboration

Information Systems, Organizations, and Strategy

Ethical and Social Issues in Information Systems

IT Infrastructure and Emerging Technologies

Foundations of Business Intelligence: Databases and Information Management

Telecommunications, the Internet, and Wireless Technology

Securing Information Systems

Achieving Operational Excellence and Customer Intimacy: Enterprise Applications

E-Commerce: Digital Markets, Digital Goods

Managing Knowledge

Enhancing Decision Making

Building Information Systems

Managing Global Systems

Filters