Question 1

Most large companies with overseas operations have inherited

Accepted Answer

A) recently built technology platforms for international systems. 
B) batch-oriented reporting from independent foreign divisions to corporate headquarters. 
C) transaction-oriented reporting based at the home office for overseas business. 
D) global marketing systems developed domestically. 
E) enterprise systems developed by local firms. 
A) recently built technology platforms for international systems. 
B) batch-oriented reporting from independent foreign divisions to corporate headquarters. 
C) transaction-oriented reporting based at the home office for overseas business. 
D) global marketing systems developed domestically. 
E) enterprise systems developed by local firms. B

Question 2

In cooptation

Accepted Answer

A) the new global system replaces all unit systems,including systems in the home territory. 
B) the systems used on the company's home country are modified to communicate with the systems of foreign units so that each unit can retain their unique business processes. 
C) the systems of specific foreign units are chosen to duplicate for use by other units. 
D) opponents to a planned global system are brought into the process of designing and implementing the solution. 
E) all the relevant parties are asked to participate in the design of global systems. 
A) the new global system replaces all unit systems,including systems in the home territory. 
B) the systems used on the company's home country are modified to communicate with the systems of foreign units so that each unit can retain their unique business processes. 
C) the systems of specific foreign units are chosen to duplicate for use by other units. 
D) opponents to a planned global system are brought into the process of designing and implementing the solution. 
E) all the relevant parties are asked to participate in the design of global systems. D

Question 3

The network systems structure is the most visible in ________ services.

Accepted Answer

A) production 
B) financial 
C) marketing 
D) software design 
E) administrative 
A) production 
B) financial 
C) marketing 
D) software design 
E) administrative B

Question 4

Making judgments and taking action on the basis of narrow or personal characteristics is referred to as

Accepted Answer

A) localization. 
B) cooptation. 
C) particularism. 
D) prejudicial. 
E) globalization. 
A) localization. 
B) cooptation. 
C) particularism. 
D) prejudicial. 
E) globalization.

Question 5

When developing a global system,bringing the opposition of local groups into the process of designing and implementing the solution without giving up control over the direction and nature of the change is called

Accepted Answer

A) cooptation. 
B) change management. 
C) implementation. 
D) advocacy. 
E) cooperation. 
A) cooptation. 
B) change management. 
C) implementation. 
D) advocacy. 
E) cooperation.

Question 6

Domestic exporters typically have highly ________ systems.

Accepted Answer

A) duplicated 
B) centralized 
C) networked 
D) decentralized 
E) autonomous 
A) duplicated 
B) centralized 
C) networked 
D) decentralized 
E) autonomous

Question 7

There are two primary global organization types: management centralized in the home country or distributed to foreign centers.

Accepted Answer

A) True 
 B)False

Question 8

Micromarketing describes the direct marketing of products to individuals rather than groups.

Accepted Answer

A) True 
 B)False

Question 9

List at least four difficult problems for management in the development of the international information system.Which do you see as the most problematic,and why?

Accepted Answer

Student answers will vary,but should inc

Question 10

Which of the following is not one of the main benefits to implementing global systems?

Accepted Answer

A) superior management and coordination 
B) vast improvements in operation 
C) new economies of scale at production facilities 
D) reduced hardware costs 
E) optimize use of corporate funds 
A) superior management and coordination 
B) vast improvements in operation 
C) new economies of scale at production facilities 
D) reduced hardware costs 
E) optimize use of corporate funds

Question 11

Of the following,which is one of the central principles recommended in this Chapter for a firm organizing itself for international business?

Accepted Answer

A) Organize value-adding activities along lines of comparative advantage. 
B) Establish multiple offices for international systems and a global CIO position. 
C) Disperse production and marketing to regional centers and establish a single center for world headquarters and strategic management. 
D) Develop and operate systems units at the international level first. 
E) Centralize production,but decentralize marketing and sales to be close to the customer. 
A) Organize value-adding activities along lines of comparative advantage. 
B) Establish multiple offices for international systems and a global CIO position. 
C) Disperse production and marketing to regional centers and establish a single center for world headquarters and strategic management. 
D) Develop and operate systems units at the international level first. 
E) Centralize production,but decentralize marketing and sales to be close to the customer.

Question 12

Which of the following is not a specific challenge to global business systems?

Accepted Answer

A) shortages of skilled consultants 
B) cultural expectations 
C) different telecommunication standards 
D) different data transfer speeds 
E) unreliable phone networks 
A) shortages of skilled consultants 
B) cultural expectations 
C) different telecommunication standards 
D) different data transfer speeds 
E) unreliable phone networks

Question 13

You are working for a global electronic parts manufacturing company with divisions in Taiwan,Malaysia,Australia,and Germany,that has embarked on developing a global enterprise system.To ensure that overseas divisions comply with the new system,they are considering a cooptation strategy in which they will permit each country unit the opportunity to develop one transnational application first in its home territory,and then throughout the world.What are the benefits and drawbacks to this approach? Are there any other solutions for the company's cooptation strategy?

Accepted Answer

With this strategy,local units will feel

Question 14

In terms of global business strategy and structure,a multinational company will use a policy of

Accepted Answer

A) mixed sales and marketing,with centralized production,accounting,human resources,and strategic management. 
B) centralized production,accounting,marketing,human resources,with strategic management. 
C) dispersed production,accounting,human resources,with centralized strategic management,and marketing. 
D) dispersed production and marketing,with centralized accounting and strategic management. 
E) making local units that are clones of the mother country units. 
A) mixed sales and marketing,with centralized production,accounting,human resources,and strategic management. 
B) centralized production,accounting,marketing,human resources,with strategic management. 
C) dispersed production,accounting,human resources,with centralized strategic management,and marketing. 
D) dispersed production and marketing,with centralized accounting and strategic management. 
E) making local units that are clones of the mother country units.

Question 15

European countries have very strict laws concerning transborder data flows and privacy.

Accepted Answer

A) True 
 B)False

Question 16

In terms of global business strategy,the governance of ________ firms has been likened to a federal structure-strong central management core of decision making,but considerable dispersal of power and financial resources.

Accepted Answer

A) domestic exporter 
B) multinational 
C) franchiser 
D) transnational 
E) domestic importer 
A) domestic exporter 
B) multinational 
C) franchiser 
D) transnational 
E) domestic importer

Question 17

How does the Internet benefit the development of a global information system? Should all global systems be based on the Internet?

Accepted Answer

The Internet allows anyone connected to

Question 18

The way to identify core business processes is to conduct a

Accepted Answer

A) cost-benefit analysis. 
B) work-flow analysis. 
C) business process analysis. 
D) feasibility analysis. 
E) systems analysis. 
A) cost-benefit analysis. 
B) work-flow analysis. 
C) business process analysis. 
D) feasibility analysis. 
E) systems analysis.

Question 19

German companies

Accepted Answer

A) do not recognize the profit until the project is completely finished and they have been paid. 
B) recognize profits before the project is finished. 
C) recognize profits when the project is initialized. 
D) do not recognize the profits until they have been formally audited. 
E) do not have profits,but instead report dividends. 
A) do not recognize the profit until the project is completely finished and they have been paid. 
B) recognize profits before the project is finished. 
C) recognize profits when the project is initialized. 
D) do not recognize the profits until they have been formally audited. 
E) do not have profits,but instead report dividends.

Question 20

The growth of powerful communications technologies and the emergence of world cultures have failed to create a foundation for global markets.

Accepted Answer

A) True 
 B)False

Most large companies with overseas operations have inherited

In cooptation

The network systems structure is the most visible in ________ services.

Making judgments and taking action on the basis of narrow or personal characteristics is referred to as

When developing a global system,bringing the opposition of local groups into the process of designing and implementing the solution without giving up control over the direction and nature of the change is called

Domestic exporters typically have highly ________ systems.

There are two primary global organization types: management centralized in the home country or distributed to foreign centers.

Micromarketing describes the direct marketing of products to individuals rather than groups.

List at least four difficult problems for management in the development of the international information system.Which do you see as the most problematic,and why?

Which of the following is not one of the main benefits to implementing global systems?

Of the following,which is one of the central principles recommended in this Chapter for a firm organizing itself for international business?

Which of the following is not a specific challenge to global business systems?

In terms of global business strategy and structure,a multinational company will use a policy of

European countries have very strict laws concerning transborder data flows and privacy.

In terms of global business strategy,the governance of ________ firms has been likened to a federal structure-strong central management core of decision making,but considerable dispersal of power and financial resources.

How does the Internet benefit the development of a global information system? Should all global systems be based on the Internet?

The way to identify core business processes is to conduct a

German companies

The growth of powerful communications technologies and the emergence of world cultures have failed to create a foundation for global markets.

Information Systems in Global Business Today

Global E-Business and Collaboration

Information Systems, Organizations, and Strategy

Ethical and Social Issues in Information Systems

IT Infrastructure and Emerging Technologies

Foundations of Business Intelligence: Databases and Information Management

Telecommunications, the Internet, and Wireless Technology

Securing Information Systems

Achieving Operational Excellence and Customer Intimacy: Enterprise Applications

E-Commerce: Digital Markets, Digital Goods

Managing Knowledge

Enhancing Decision Making

Building Information Systems

Managing Projects

Filters

Exam 15: Managing Global Systems

Most large companies with overseas operations have inherited

In cooptation

The network systems structure is the most visible in ________ services.

Making judgments and taking action on the basis of narrow or personal characteristics is referred to as

When developing a global system,bringing the opposition of local groups into the process of designing and implementing the solution without giving up control over the direction and nature of the change is called

Domestic exporters typically have highly ________ systems.

There are two primary global organization types: management centralized in the home country or distributed to foreign centers.

Micromarketing describes the direct marketing of products to individuals rather than groups.

List at least four difficult problems for management in the development of the international information system.Which do you see as the most problematic,and why?

Which of the following is not one of the main benefits to implementing global systems?

Of the following,which is one of the central principles recommended in this Chapter for a firm organizing itself for international business?

Which of the following is not a specific challenge to global business systems?

In terms of global business strategy and structure,a multinational company will use a policy of

European countries have very strict laws concerning transborder data flows and privacy.

In terms of global business strategy,the governance of ________ firms has been likened to a federal structure-strong central management core of decision making,but considerable dispersal of power and financial resources.

How does the Internet benefit the development of a global information system? Should all global systems be based on the Internet?

The way to identify core business processes is to conduct a

German companies

The growth of powerful communications technologies and the emergence of world cultures have failed to create a foundation for global markets.

Information Systems in Global Business Today

Global E-Business and Collaboration

Information Systems, Organizations, and Strategy

Ethical and Social Issues in Information Systems

IT Infrastructure and Emerging Technologies

Foundations of Business Intelligence: Databases and Information Management

Telecommunications, the Internet, and Wireless Technology

Securing Information Systems

Achieving Operational Excellence and Customer Intimacy: Enterprise Applications

E-Commerce: Digital Markets, Digital Goods

Managing Knowledge

Enhancing Decision Making

Building Information Systems

Managing Projects

Filters