Exam 21: Managing Absenteeism, Reducing Turnover, Retaining Staff

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The night nurse on the pediatric unit has resigned. The night staff is pleased, because this nurse constantly complained about workload and alienated most staff members. What consequences may result from the loss of this nurse? Note: Credit will be given only if all correct choices and no incorrect choices are selected. Select all that apply.

(Multiple Choice)
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A nurse manager has reduced absenteeism by increasing each nurse's job responsibilities. Why is this strategy effective? Note: Credit will be given only if all correct choices and no incorrect choices are selected. Select all that apply.

(Multiple Choice)
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During a 3-month period, a nurse has missed work on six occasions due to unreliable child care. Another nurse has missed 10 days due to a minor foot surgery. How should the manager categorize the reliability of these nurses?

(Multiple Choice)
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What is the best strategy the nurse manager can use to help retain nursing staff?

(Multiple Choice)
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The nurse executive and the human resources manager of a hospital meet to discuss the recent increase in nursing turnover. Which statement reflects the best source of information about this increase?

(Multiple Choice)
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A nurse manager is completing a critical incident form regarding a nurse who has missed two 12-hour shifts, three 8-hour shifts, was 2-1/2 hours late to one shift, and left 3 hours early from another shift. The manager should document the total time lost as ________ hours.

(Short Answer)
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Which employee is eligible for leave under the Family and Medical Leave Act (FMLA)?

(Multiple Choice)
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A nurse manager has recently been transferred from obstetrics to pediatrics. The manager consistently stays in the office, does not relieve staff for lunches, and rarely assists staff when the unit is busy. Lately, the manager has noticed an increase in staff absences. Which options may contribute to the situation on this unit? Note: Credit will be given only if all correct choices and no incorrect choices are selected. Select all that apply.

(Multiple Choice)
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A nurse who is obtaining a bachelor's degree in nursing is formulating a project regarding nurse's job satisfaction. The nurse is aware that research has shown job satisfaction is related to which factors in the working environment? Note: Credit will be given only if all correct choices and no incorrect choices are selected. Select all that apply.

(Multiple Choice)
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The management staff is investigating ways to decrease absenteeism that will also help to promote greater job satisfaction over the long term. Which suggestions should they consider? Note: Credit will be given only if all correct choices and no incorrect choices are selected. Select all that apply.

(Multiple Choice)
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A nursing unit is extremely short staffed. The manager calls a nurse who is on Family and Medical leave (FMLA) to ask the nurse to return to work 2 days prior to schedule. When the nurse declines, the manager becomes insistent. What should be the nurse's first action?

(Multiple Choice)
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A nurse manager strongly believes that nurses should seek advanced educational degrees. The manager encourages this attitude in staff nurses. What are the dangers of this practice? Note: Credit will be given only if all correct choices and no incorrect choices are selected. Select all that apply.

(Multiple Choice)
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