Question 1

After the formal helping process is concluded,social support and challenge can best be provided by ____.

Accepted Answer

A) self-help groups 
B) social relationships 
C) walk-in medical clinics 
D) A and B 
A) self-help groups 
B) social relationships 
C) walk-in medical clinics 
D) A and B C

Question 2

The two types of feedback are ____.

Accepted Answer

A) discrete feedback and continuous feedback 
B) confirmatory feedback and corrective feedback 
C) facilitative feedback and confirmatory feedback 
D) concrete feedback and evaluative feedback 
A) discrete feedback and continuous feedback 
B) confirmatory feedback and corrective feedback 
C) facilitative feedback and confirmatory feedback 
D) concrete feedback and evaluative feedback B

Question 3

Read the following: During her counseling,Lin came to realise that she had a hand to play in her poor relationships with co-workers at the office.
Lin: I feel so much better understanding that my unsatisfying relationships with colleagues wasn't just their fault.I also had a role to play.It makes me feel hopeful that I can make a change for the better.You know,I also think that I am learning that I can help my personal relationships too by being more aware of how I behave.I feel like I am always going to check in with myself whenever I am with people who are important to me.
Lin's realisation reflects which of the following?

Accepted Answer

A) Single-choice decisional control 
B) Personal prompts and probes 
C) Protracted decisional self-control 
D) Failure to use effective habit control techniques 
A) Single-choice decisional control 
B) Personal prompts and probes 
C) Protracted decisional self-control 
D) Failure to use effective habit control techniques C

Question 4

One of the primary ways to help clients achieve effective courses of action is through ____.

Accepted Answer

A) strong implementation intentions 
B) road maps to success 
C) environmental cues 
D) embarrassment over reverting to bad habits 
A) strong implementation intentions 
B) road maps to success 
C) environmental cues 
D) embarrassment over reverting to bad habits

Question 5

The art of providing the resources needed for the implementation of a plan in a timely manner is called ____.

Accepted Answer

A) logistics 
B) tactics 
C) strategy 
D) goal setting 
A) logistics 
B) tactics 
C) strategy 
D) goal setting

Question 6

Which of the following is not a strategy to help clients from planning to action?

Accepted Answer

A) Overcoming procrastination 
B) Developing an action-focused self-contract 
C) Promoting second-order reflection 
D) Avoiding imprudent action 
A) Overcoming procrastination 
B) Developing an action-focused self-contract 
C) Promoting second-order reflection 
D) Avoiding imprudent action

Question 7

In the implementation phase of the helping process,strategies for accomplishing goals need to be complemented by ____.

Accepted Answer

A) prompts and probes 
B) prompts and future probes 
C) self-reflection and commitment to change 
D) tactics and logistics 
A) prompts and probes 
B) prompts and future probes 
C) self-reflection and commitment to change 
D) tactics and logistics

Question 8

In Egan's helping model,the Action Arrow refers to which of the following?

Accepted Answer

A) A result-producing action 
B) A directional view of the stages and tasks of the model 
C) The actions needed to proceed from Stage II to stage III 
D) A mapping of the helper's preferred outcomes 
A) A result-producing action 
B) A directional view of the stages and tasks of the model 
C) The actions needed to proceed from Stage II to stage III 
D) A mapping of the helper's preferred outcomes

Question 9

Self-contracts can serve as ____ in many different kinds of problem-managing and opportunity-developing situations.

Accepted Answer

A) causes of entropy 
B) drivers of action 
C) sources of disorganisation 
D) obstacles to change 
A) causes of entropy 
B) drivers of action 
C) sources of disorganisation 
D) obstacles to change

Question 10

What attribute is noted by Egan as one that contributes to resilience?

Accepted Answer

A) Internal locus of control 
B) Discipline 
C) Dogmatism 
D) Passivity 
A) Internal locus of control 
B) Discipline 
C) Dogmatism 
D) Passivity

Question 11

A search for possible obstacles to implementing a plan is the essence of ____.

Accepted Answer

A) an examination of facilitating forces 
B) circular logistics 
C) delayed procrastination 
D) becoming aware of restraining forces 
A) an examination of facilitating forces 
B) circular logistics 
C) delayed procrastination 
D) becoming aware of restraining forces

Question 12

Which of the following is one of the conditions for achieving success discussed by Tom Morris?

Accepted Answer

A) Determining what you want-that is,a goal or a set of goals "powerfully imagined" 
B) Focusing and concentrating during preparation and planning 
C) Unleashing one's emotional energy 
D) A and B 
A) Determining what you want-that is,a goal or a set of goals "powerfully imagined" 
B) Focusing and concentrating during preparation and planning 
C) Unleashing one's emotional energy 
D) A and B

Question 13

Which of the following plays the most important role in implementing change programs?

Accepted Answer

A) Self-control 
B) Self-punishment 
C) Recognising the difficulties of the process 
D) Paying attention to social pressures 
A) Self-control 
B) Self-punishment 
C) Recognising the difficulties of the process 
D) Paying attention to social pressures

Question 14

Which of the following is one of the ways that clients avoid taking responsibility for actions?

Accepted Answer

A) Passivity 
B) Learned helplessness 
C) Getting trapped in vicious circles 
D) All of the above 
A) Passivity 
B) Learned helplessness 
C) Getting trapped in vicious circles 
D) All of the above

Question 15

On occasion,clients are in therapy for a long time but do not seem to make significant progress.This is mainly due to_______

Accepted Answer

A) Boundaries broken 
B) Client's lack of initiative 
C) Client may have chosen not to change 
D) Infrequent contact with the therapist 
A) Boundaries broken 
B) Client's lack of initiative 
C) Client may have chosen not to change 
D) Infrequent contact with the therapist

Question 16

Clients are more likely to engage in action when the incentives and the rewards ____.

Accepted Answer

A) for not engaging in the program outweigh the incentives and the rewards for doing so 
B) for engaging in the program outweigh the incentives and the rewards for not doing so 
C) not engaging in the program equal the incentives and the rewards for doing so 
D) are not relevant to personal growth and development 
A) for not engaging in the program outweigh the incentives and the rewards for doing so 
B) for engaging in the program outweigh the incentives and the rewards for not doing so 
C) not engaging in the program equal the incentives and the rewards for doing so 
D) are not relevant to personal growth and development

Question 17

With tears in her eyes,Carole told her helper that once again,her boyfriend had broken up with her.In all of her thirty-five years,no man stayed with her more than a few months.Carole said that in every case she started the relationship with hope that it would become permanent and in every case the boyfriend became abusive and wound up cheating on her.She would once again slide into depression and tell herself that she was no good,unattractive,and unworthy of love.Typically,she would stay depressed until another man expressed interest in her when,once again,she'd feel excited and optimistic to only experience his abuse. Her counselor focused on this pattern: a happy beginning to the relationship; abuse; cheating,the break up; and Carole's depression.In doing so,he noted that she was stuck in a(n)____.

Accepted Answer

A) disorganised state 
B) vicious circle 
C) entropic state 
D) state of false hope 
A) disorganised state 
B) vicious circle 
C) entropic state 
D) state of false hope

Question 18

Many clients procrastinate because ____.

Accepted Answer

A) they focus on the short-term pain of moving into action 
B) they want to act with a sense of urgency 
C) they are lazy 
D) they have their minds set on only one goal 
A) they focus on the short-term pain of moving into action 
B) they want to act with a sense of urgency 
C) they are lazy 
D) they have their minds set on only one goal

After the formal helping process is concluded,social support and challenge can best be provided by ____.

The two types of feedback are ____.

One of the primary ways to help clients achieve effective courses of action is through ____.

The art of providing the resources needed for the implementation of a plan in a timely manner is called ____.

Which of the following is not a strategy to help clients from planning to action?

In the implementation phase of the helping process,strategies for accomplishing goals need to be complemented by ____.

In Egan's helping model,the Action Arrow refers to which of the following?

Self-contracts can serve as ____ in many different kinds of problem-managing and opportunity-developing situations.

What attribute is noted by Egan as one that contributes to resilience?

A search for possible obstacles to implementing a plan is the essence of ____.

Which of the following is one of the conditions for achieving success discussed by Tom Morris?

Which of the following plays the most important role in implementing change programs?

Which of the following is one of the ways that clients avoid taking responsibility for actions?

On occasion,clients are in therapy for a long time but do not seem to make significant progress.This is mainly due to_______

Clients are more likely to engage in action when the incentives and the rewards ____.

Many clients procrastinate because ____.

Successful Helping an Introduction

The Helping Relationship

Empathic Presence and Responding Building a Mutual Understanding

The Art of Probing and Summarising

Facilitating Client Self-Challenge: From New Perspectives to New Behaviour

Helper Self-Challenge and Overcoming Client Resistance

An Introduction to the Problem-Solving and Problem-Management Process

Stage I: Helping Clients Explore Their Concerns and Tell Their Stories

Stage II: Helping Clients Design Problem-Managing Outcomes and Set Goals

Stage III: Planning the Way Forward

Filters

Exam 11: How to Implement and Make It All Happen

After the formal helping process is concluded,social support and challenge can best be provided by ____.

The two types of feedback are ____.

One of the primary ways to help clients achieve effective courses of action is through ____.

The art of providing the resources needed for the implementation of a plan in a timely manner is called ____.

Which of the following is not a strategy to help clients from planning to action?

In the implementation phase of the helping process,strategies for accomplishing goals need to be complemented by ____.

In Egan's helping model,the Action Arrow refers to which of the following?

Self-contracts can serve as ____ in many different kinds of problem-managing and opportunity-developing situations.

What attribute is noted by Egan as one that contributes to resilience?

A search for possible obstacles to implementing a plan is the essence of ____.

Which of the following is one of the conditions for achieving success discussed by Tom Morris?

Which of the following plays the most important role in implementing change programs?

Which of the following is one of the ways that clients avoid taking responsibility for actions?

On occasion,clients are in therapy for a long time but do not seem to make significant progress.This is mainly due to_______

Clients are more likely to engage in action when the incentives and the rewards ____.

Many clients procrastinate because ____.

Successful Helping an Introduction

The Helping Relationship

Empathic Presence and Responding Building a Mutual Understanding

The Art of Probing and Summarising

Facilitating Client Self-Challenge: From New Perspectives to New Behaviour

Helper Self-Challenge and Overcoming Client Resistance

An Introduction to the Problem-Solving and Problem-Management Process

Stage I: Helping Clients Explore Their Concerns and Tell Their Stories

Stage II: Helping Clients Design Problem-Managing Outcomes and Set Goals

Stage III: Planning the Way Forward

Filters