Question 1

What does Pinsoff mean by 'problem-maintenance structure?'

Accepted Answer

A) The cognitive structure that each client brings to every session 
B) The client's reluctance to change 
C) The set of factors-including personal,social,organisational,community,and political factors-that keeps clients from identifying,exploring,and doing something about their problem situations and unused opportunities 
D) The set of factors-including historical,genetic,and unconscious factors-that keeps clients from identifying,exploring,and doing something about their problems and unused opportunities 
A) The cognitive structure that each client brings to every session 
B) The client's reluctance to change 
C) The set of factors-including personal,social,organisational,community,and political factors-that keeps clients from identifying,exploring,and doing something about their problem situations and unused opportunities 
D) The set of factors-including historical,genetic,and unconscious factors-that keeps clients from identifying,exploring,and doing something about their problems and unused opportunities C

Question 2

Read the following: COUNSELLOR: I'd like to stop for a moment and take a look at what's happening right now between you and me.
AGNES: I'm not sure what you mean.
COUNSELLOR: Well,our conversation today started out quite lively,and now it seems rather subdued.I've noticed that the muscles in my shoulders have become tense.I sometimes tense up that way when I feel that I might have said something wrong.It could be just me,but I sense that things are a bit strained between us right now.
AGNES: (hesitating)Well,a little....
This interaction between helper and client reflects which of the following?

Accepted Answer

A) Event-focused immediacy 
B) Here-and-now immediacy 
C) Challenging by addressing issues that come up in the helping relationship itself 
D) All of these 
A) Event-focused immediacy 
B) Here-and-now immediacy 
C) Challenging by addressing issues that come up in the helping relationship itself 
D) All of these D

Question 3

The severity of clients' presenting issues can be simply understood as the combination of ____.

Accepted Answer

A) distress,frequency,and uncontrollability 
B) distress,resources,and uncontrollability 
C) resources,frequency,and predisposition 
D) resources,predisposition,and attitude 
A) distress,frequency,and uncontrollability 
B) distress,resources,and uncontrollability 
C) resources,frequency,and predisposition 
D) resources,predisposition,and attitude A

Question 4

Which one of the following will not enable a client to deal with their problems?

Accepted Answer

A) Seeing problems as an opportunity through positive growth 
B) Being proactive by using behavioural activation 
C) Focusing on which problems are so deep that they cannot be addressed 
D) Searching for unused resources 
A) Seeing problems as an opportunity through positive growth 
B) Being proactive by using behavioural activation 
C) Focusing on which problems are so deep that they cannot be addressed 
D) Searching for unused resources

Question 5

Egan's problem-management framework is focused on ____.

Accepted Answer

A) solving problems that promote direct action by the client 
B) solving or managing problems 
C) managing problems without specifying a solution 
D) accepting that most problems are not directly solvable 
A) solving problems that promote direct action by the client 
B) solving or managing problems 
C) managing problems without specifying a solution 
D) accepting that most problems are not directly solvable

Question 6

One of the key tasks in initial meetings with clients as they are telling their story is to ____.

Accepted Answer

A) help them clarify key issues within the story 
B) make a firm diagnosis regarding their story 
C) gauge the truthfulness of their story 
D) define a course of action within a specified timeline 
A) help them clarify key issues within the story 
B) make a firm diagnosis regarding their story 
C) gauge the truthfulness of their story 
D) define a course of action within a specified timeline

Question 7

According to Egan,which of the following is not a purpose for discussing the client's past?

Accepted Answer

A) To prepare for action in the future 
B) To learn which problems are so deep that they cannot be addressed 
C) To make sense of the present 
D) To be reconciled to or liberated from the past 
A) To prepare for action in the future 
B) To learn which problems are so deep that they cannot be addressed 
C) To make sense of the present 
D) To be reconciled to or liberated from the past

Question 8

Which of the following is not one of Egan's methods to help clients to explore their problems and identify unexploited opportunities?

Accepted Answer

A) Help clients search for resources 
B) Help clients talk productively about the past 
C) Help clients see every problem as an opportunity 
D) Help clients to assess their interpersonal skills 
A) Help clients search for resources 
B) Help clients talk productively about the past 
C) Help clients see every problem as an opportunity 
D) Help clients to assess their interpersonal skills

Question 9

D.The issues that most closely match the helper's areas of expertise
ANS: A
-In working with clients with large and complex problems,it is best for the helper to do which of the following?

Accepted Answer

A) Tackle the entire problem head on to avoid crisis 
B) Break the problem down into manageable sub-problems 
C) Refer the client to a psychiatrist for medication 
D) Identify the client as someone who can not benefit from helping 
A) Tackle the entire problem head on to avoid crisis 
B) Break the problem down into manageable sub-problems 
C) Refer the client to a psychiatrist for medication 
D) Identify the client as someone who can not benefit from helping

Question 10

A primary goal of challenging is to ____.

Accepted Answer

A) help clients gain an enduring sense of reality 
B) help clients to participate as fully as possible in the helping process 
C) bring differences between client and helper to a head 
D) to help clients see just how little they know themselves 
A) help clients gain an enduring sense of reality 
B) help clients to participate as fully as possible in the helping process 
C) bring differences between client and helper to a head 
D) to help clients see just how little they know themselves

Question 11

Which of the following is not an example of a personal quality or regulator that signals that a person is prepared to benefit from the helping situation?

Accepted Answer

A) An ability to cry when the helper mentions something that feels very sad 
B) A sense of necessity that one must do something about a problem or issue 
C) The sufficient will or effort to make changes in one's life 
D) A willingness or readiness to experience anxiety or difficulty 
A) An ability to cry when the helper mentions something that feels very sad 
B) A sense of necessity that one must do something about a problem or issue 
C) The sufficient will or effort to make changes in one's life 
D) A willingness or readiness to experience anxiety or difficulty

Question 12

Stage I,Task I-C is about ____.

Accepted Answer

A) helping clients to work on issues that will add value to their lives 
B) helping clients to gain insight into themselves 
C) helping clients learn from challenges 
D) helping clients to accept and celebrate their lives 
A) helping clients to work on issues that will add value to their lives 
B) helping clients to gain insight into themselves 
C) helping clients learn from challenges 
D) helping clients to accept and celebrate their lives

Question 13

In the screening process,it is important to ____.

Accepted Answer

A) decide whether a given problem situation is appropriate for treatment 
B) focus on how the problem can be solved,not whether it is appropriate 
C) avoid evaluating a client's readiness to change 
D) convince clients that counselling will be helpful 
A) decide whether a given problem situation is appropriate for treatment 
B) focus on how the problem can be solved,not whether it is appropriate 
C) avoid evaluating a client's readiness to change 
D) convince clients that counselling will be helpful

Question 14

Which of the following is not a way helpers would encourage to use the time between sessions to good advantage?

Accepted Answer

A) Mention some homework task,and ask the client to carry it out and report back. 
B) Use some agreement to move the client to some appropriate activity. 
C) Highlight painful memories for the client about her childhood and ask the client to think repeatedly about them. 
D) Wait until the client comes up with a post-session task,and then help the client clarify and focus it. 
A) Mention some homework task,and ask the client to carry it out and report back. 
B) Use some agreement to move the client to some appropriate activity. 
C) Highlight painful memories for the client about her childhood and ask the client to think repeatedly about them. 
D) Wait until the client comes up with a post-session task,and then help the client clarify and focus it.

Question 15

According to Frances,Clarkin and Perry,some clients have a history of treatment failure or often get worse in treatment.These kinds of clients might include which of the following?

Accepted Answer

A) Clients who probably cannot improve on their own 
B) Patients with malingering or fictitious illness 
C) Clients who do not have a clinical diagnosis 
D) Couples that fight frequently 
A) Clients who probably cannot improve on their own 
B) Patients with malingering or fictitious illness 
C) Clients who do not have a clinical diagnosis 
D) Couples that fight frequently

Question 16

In a crisis situation,which of the following is true?

Accepted Answer

A) Counselling is counterproductive in crisis situations 
B) First help the client manage the crisis 
C) Avoid a focus on the context that the crisis takes place 
D) The problem-management framework is not designed for crises 
A) Counselling is counterproductive in crisis situations 
B) First help the client manage the crisis 
C) Avoid a focus on the context that the crisis takes place 
D) The problem-management framework is not designed for crises

Question 17

Which of the following statements is most accurate about Stage I-A of the Helping Skills Program?

Accepted Answer

A) Helpers help clients to (1)tell their stories,(2)identify the most important story to begin working on it,and (3)stay focused on issues that will make a difference in their lives. 
B) Helpers help clients to (1)identify their problems,(2)outline solutions,and (3)create an action plan for moving forward. 
C) Helpers help clients to (1)tell their stories,(2)reframe their stories in order to develop new,more useful perspectives,and (3)overcome the most significant of their problems. 
D) Helpers help clients to (1)tell their stories,(2)reframe their stories in order to develop new,more useful perspectives,and (3)stay focused on issues that will make a difference in their lives. 
A) Helpers help clients to (1)tell their stories,(2)identify the most important story to begin working on it,and (3)stay focused on issues that will make a difference in their lives. 
B) Helpers help clients to (1)identify their problems,(2)outline solutions,and (3)create an action plan for moving forward. 
C) Helpers help clients to (1)tell their stories,(2)reframe their stories in order to develop new,more useful perspectives,and (3)overcome the most significant of their problems. 
D) Helpers help clients to (1)tell their stories,(2)reframe their stories in order to develop new,more useful perspectives,and (3)stay focused on issues that will make a difference in their lives.

Question 18

A client is a fifty-year-old woman who is a recovering alcoholic and has recently divorced.She feels overwhelmed by anxiety about her finances.She also feels lonely and worries that she will never again have an important relationship.The helper should ____.

Accepted Answer

A) help her to tackle all these problems before she starts drinking again 
B) prioritise the client's issues and first help her with the most painful ones 
C) prioritise the client's issues and first help her with the most difficult ones no matter the cost 
D) concentrate on the most difficult problem and be sure it is solved before moving on to the next one 
A) help her to tackle all these problems before she starts drinking again 
B) prioritise the client's issues and first help her with the most painful ones 
C) prioritise the client's issues and first help her with the most difficult ones no matter the cost 
D) concentrate on the most difficult problem and be sure it is solved before moving on to the next one

Question 19

How might a helper most challenge a client to participate in the helping process?

Accepted Answer

A) Invite clients to own their problems and unused opportunities. 
B) Invite clients to state their problems as solvable. 
C) Invite your clients,along with you,to put aside problems that arise in the helping relationship itself so that the focus can remain on the client 
D) A and B 
A) Invite clients to own their problems and unused opportunities. 
B) Invite clients to state their problems as solvable. 
C) Invite your clients,along with you,to put aside problems that arise in the helping relationship itself so that the focus can remain on the client 
D) A and B

Question 20

Which of the following is true?

Accepted Answer

A) Helpers can learn something about themselves by being sensitive to the give-and-take within the helping sessions 
B) When counselling takes place in a group,the opportunity to learn about interpersonal styles is diminished. 
C) The relationship between helper and client always corrects the interpersonal problems experienced by the client 
D) A client's interpersonal style must be challenged in order for the client to grow 
A) Helpers can learn something about themselves by being sensitive to the give-and-take within the helping sessions 
B) When counselling takes place in a group,the opportunity to learn about interpersonal styles is diminished. 
C) The relationship between helper and client always corrects the interpersonal problems experienced by the client 
D) A client's interpersonal style must be challenged in order for the client to grow

What does Pinsoff mean by 'problem-maintenance structure?'

The severity of clients' presenting issues can be simply understood as the combination of ____.

Which one of the following will not enable a client to deal with their problems?

Egan's problem-management framework is focused on ____.

One of the key tasks in initial meetings with clients as they are telling their story is to ____.

According to Egan,which of the following is not a purpose for discussing the client's past?

Which of the following is not one of Egan's methods to help clients to explore their problems and identify unexploited opportunities?

D.The issues that most closely match the helper's areas of expertise ANS: A -In working with clients with large and complex problems,it is best for the helper to do which of the following?

A primary goal of challenging is to ____.

Which of the following is not an example of a personal quality or regulator that signals that a person is prepared to benefit from the helping situation?

Stage I,Task I-C is about ____.

In the screening process,it is important to ____.

Which of the following is not a way helpers would encourage to use the time between sessions to good advantage?

According to Frances,Clarkin and Perry,some clients have a history of treatment failure or often get worse in treatment.These kinds of clients might include which of the following?

In a crisis situation,which of the following is true?

Which of the following statements is most accurate about Stage I-A of the Helping Skills Program?

A client is a fifty-year-old woman who is a recovering alcoholic and has recently divorced.She feels overwhelmed by anxiety about her finances.She also feels lonely and worries that she will never again have an important relationship.The helper should ____.

How might a helper most challenge a client to participate in the helping process?

Which of the following is true?

Successful Helping an Introduction

The Helping Relationship

Empathic Presence and Responding Building a Mutual Understanding

The Art of Probing and Summarising

Facilitating Client Self-Challenge: From New Perspectives to New Behaviour

Helper Self-Challenge and Overcoming Client Resistance

An Introduction to the Problem-Solving and Problem-Management Process

Stage II: Helping Clients Design Problem-Managing Outcomes and Set Goals

Stage III: Planning the Way Forward

How to Implement and Make It All Happen

Filters

Exam 8: Stage I: Helping Clients Explore Their Concerns and Tell Their Stories

What does Pinsoff mean by 'problem-maintenance structure?'

The severity of clients' presenting issues can be simply understood as the combination of ____.

Which one of the following will not enable a client to deal with their problems?

Egan's problem-management framework is focused on ____.

One of the key tasks in initial meetings with clients as they are telling their story is to ____.

According to Egan,which of the following is not a purpose for discussing the client's past?

Which of the following is not one of Egan's methods to help clients to explore their problems and identify unexploited opportunities?

D.The issues that most closely match the helper's areas of expertise ANS: A -In working with clients with large and complex problems,it is best for the helper to do which of the following?

A primary goal of challenging is to ____.

Which of the following is not an example of a personal quality or regulator that signals that a person is prepared to benefit from the helping situation?

Stage I,Task I-C is about ____.

In the screening process,it is important to ____.

Which of the following is not a way helpers would encourage to use the time between sessions to good advantage?

According to Frances,Clarkin and Perry,some clients have a history of treatment failure or often get worse in treatment.These kinds of clients might include which of the following?

In a crisis situation,which of the following is true?

Which of the following statements is most accurate about Stage I-A of the Helping Skills Program?

A client is a fifty-year-old woman who is a recovering alcoholic and has recently divorced.She feels overwhelmed by anxiety about her finances.She also feels lonely and worries that she will never again have an important relationship.The helper should ____.

How might a helper most challenge a client to participate in the helping process?

Which of the following is true?

Successful Helping an Introduction

The Helping Relationship

Empathic Presence and Responding Building a Mutual Understanding

The Art of Probing and Summarising

Facilitating Client Self-Challenge: From New Perspectives to New Behaviour

Helper Self-Challenge and Overcoming Client Resistance

An Introduction to the Problem-Solving and Problem-Management Process

Stage II: Helping Clients Design Problem-Managing Outcomes and Set Goals

Stage III: Planning the Way Forward

How to Implement and Make It All Happen

Filters