Question 1

Which of the following is not a way to develop multicultural awareness in working with clients of backgrounds different from your own?

Accepted Answer

A) Becoming more aware of your own culture,including your own biases to better understand and appreciate cultures different from your own 
B) Understanding how all kinds of diversity,cultural and otherwise,contribute to each client's dynamic makeup 
C) Creating a list of values that you think your clients need to work on to help them better understand mainstream American culture 
D) Realising that mainstream Western psychological theory,methods of inquiry,diagnostic categories,assessment procedures,and professional practices might not fit other cultures or might need some adaptation 
A) Becoming more aware of your own culture,including your own biases to better understand and appreciate cultures different from your own 
B) Understanding how all kinds of diversity,cultural and otherwise,contribute to each client's dynamic makeup 
C) Creating a list of values that you think your clients need to work on to help them better understand mainstream American culture 
D) Realising that mainstream Western psychological theory,methods of inquiry,diagnostic categories,assessment procedures,and professional practices might not fit other cultures or might need some adaptation C

Question 2

A bias toward promoting action with clients is ____.

Accepted Answer

A) a normal response that helpers must learn to minimise 
B) typically problematic with anxious helpers 
C) an important component to the problem management process 
D) helpful for only depressed clients 
A) a normal response that helpers must learn to minimise 
B) typically problematic with anxious helpers 
C) an important component to the problem management process 
D) helpful for only depressed clients C

Question 3

According to Egan,values within the helping situation refer to which of the following?

Accepted Answer

A) That which the client says is most important in life 
B) The worth of something to the client 
C) A set of practical criteria for making decisions that drive behaviour 
D) The set of ideal criteria for making decisions that the client must eventually learn to use 
A) That which the client says is most important in life 
B) The worth of something to the client 
C) A set of practical criteria for making decisions that drive behaviour 
D) The set of ideal criteria for making decisions that the client must eventually learn to use C

Question 4

The term working alliance refers to which of the following?

Accepted Answer

A) The national association of counsellors,social workers,and psychologists 
B) The relationship between the client and the mental health establishment 
C) The collaboration between the client and the helper based on their agreement on the goals and tasks of counselling 
D) The rules of counselling that define the schedule and any fees associated with the helping experience 
A) The national association of counsellors,social workers,and psychologists 
B) The relationship between the client and the mental health establishment 
C) The collaboration between the client and the helper based on their agreement on the goals and tasks of counselling 
D) The rules of counselling that define the schedule and any fees associated with the helping experience

Question 5

What is the first rule of helping?

Accepted Answer

A) Maintain neutrality toward the client. 
B) Make sure the client understands the impact of culture on his or her life. 
C) Empathy will get the client to talk to you honestly. 
D) Do no harm. 
A) Maintain neutrality toward the client. 
B) Make sure the client understands the impact of culture on his or her life. 
C) Empathy will get the client to talk to you honestly. 
D) Do no harm.

Question 6

Which of the following does not reflect an aspect of empathy?

Accepted Answer

A) Empathy is a commitment to work at understanding each client from his or her point of view together with the feelings surrounding this point of view and to communicate this understanding whenever it is deemed helpful. 
B) Empathy is a commitment to understand individuals in and through the context of their lives. 
C) Empathy is a commitment to bring the client's values in line with the helper's to achieve clinical goals 
D) Empathy is a commitment to understand the dissonance between the client's point of view and reality. 
A) Empathy is a commitment to work at understanding each client from his or her point of view together with the feelings surrounding this point of view and to communicate this understanding whenever it is deemed helpful. 
B) Empathy is a commitment to understand individuals in and through the context of their lives. 
C) Empathy is a commitment to bring the client's values in line with the helper's to achieve clinical goals 
D) Empathy is a commitment to understand the dissonance between the client's point of view and reality.

Question 7

Which of the following is not a diversity and multicultural competency for a helper?

Accepted Answer

A) Understanding and appreciating diversity 
B) Making the best possible effort to help a client from another country to accept American values in order to assimilate 
C) Challenging one's own cultural biases 
D) Tailoring your interventions in a diversity-sensitive way 
A) Understanding and appreciating diversity 
B) Making the best possible effort to help a client from another country to accept American values in order to assimilate 
C) Challenging one's own cultural biases 
D) Tailoring your interventions in a diversity-sensitive way

Question 8

The extent to which a helper and client are genuine with one another is referred to as the ____.

Accepted Answer

A) working alliance 
B) genuine relationship 
C) working relationship 
D) real relationship 
A) working alliance 
B) genuine relationship 
C) working relationship 
D) real relationship

Question 9

According to Egan,culture can be understood as which of the following?

Accepted Answer

A) A person's racial or ethnic background 
B) The music,painting,architecture,and literature in which a person is interested 
C) The shared beliefs and assumptions that interact with shared values and produce shared norms that drive shared patterns of behaviour 
D) The way people interact 
A) A person's racial or ethnic background 
B) The music,painting,architecture,and literature in which a person is interested 
C) The shared beliefs and assumptions that interact with shared values and produce shared norms that drive shared patterns of behaviour 
D) The way people interact

Question 10

Which of the following is not an example of a shadow-side reality in the helping relationship?

Accepted Answer

A) Clients having unrealistic expectations 
B) Clients having hidden agendas 
C) Incompetent helpers 
D) A real-life focus 
A) Clients having unrealistic expectations 
B) Clients having hidden agendas 
C) Incompetent helpers 
D) A real-life focus

Question 11

Outcome research indicates that within the helping relationship,____.

Accepted Answer

A) the helping experience should be organised around the client's resources,perceptions,experiences,and ideas 
B) the helper should regularly make every effort to help the client to see the truth of what is bothering the client 
C) helping is most successful when the helper helps the client to face difficult or painful feelings 
D) helping immediately exposes how social and cultural pressures have caused serious difficulties for the client 
A) the helping experience should be organised around the client's resources,perceptions,experiences,and ideas 
B) the helper should regularly make every effort to help the client to see the truth of what is bothering the client 
C) helping is most successful when the helper helps the client to face difficult or painful feelings 
D) helping immediately exposes how social and cultural pressures have caused serious difficulties for the client

Question 12

Which of the following does not reflect an aspect of client autonomy?

Accepted Answer

A) Clients having the ability to change if they really want to 
B) Clients need help to discover and develop themselves 
C) Clients are incompetent unless helped by professional helpers 
D) Clients make their own decisions based on the information provided 
A) Clients having the ability to change if they really want to 
B) Clients need help to discover and develop themselves 
C) Clients are incompetent unless helped by professional helpers 
D) Clients make their own decisions based on the information provided

Question 13

Which of these are NOT behaviours that show respect to clients.

Accepted Answer

A) Be genuine and real 
B) Make it clear that you are right 
C) Assume client's autonomy 
D) Keep the client's agenda in mind 
A) Be genuine and real 
B) Make it clear that you are right 
C) Assume client's autonomy 
D) Keep the client's agenda in mind

Question 14

Which of the following is not part of a person's personal culture?

Accepted Answer

A) Assumptions and beliefs,or what people think about themselves,other people,and the world around them 
B) Values,or what people prize in their lives 
C) Patterns of internal and external behaviour,or the way people live their lives 
D) Norms,or what the helper reinforces as what the client should or should not do 
A) Assumptions and beliefs,or what people think about themselves,other people,and the world around them 
B) Values,or what people prize in their lives 
C) Patterns of internal and external behaviour,or the way people live their lives 
D) Norms,or what the helper reinforces as what the client should or should not do

Question 15

____ is a helper's commitment to work at understanding each client from his or her point of view together with the feelings surrounding this point of view and efforts to communicate this point of view when it is helpful.

Accepted Answer

A) Empowerment 
B) Empathy 
C) Diversity 
D) Working alliance 
A) Empowerment 
B) Empathy 
C) Diversity 
D) Working alliance

Question 16

To help clients become more active agents of their own lives ("doers" rather than "reactors"),the helper should ____.

Accepted Answer

A) listen carefully and remain passive so the client can be the more active participant 
B) focus on the client's fantasies about what life should be like 
C) be active with his or her clients by engaging in dialogue 
D) take an active role in pointing out everything that gets in the way of the client's success 
A) listen carefully and remain passive so the client can be the more active participant 
B) focus on the client's fantasies about what life should be like 
C) be active with his or her clients by engaging in dialogue 
D) take an active role in pointing out everything that gets in the way of the client's success

Question 17

Counselling research has found that clients typically begin improving ____.

Accepted Answer

A) early in treatment 
B) in the middle of treatment 
C) later on in treatment 
D) after finishing treatment 
A) early in treatment 
B) in the middle of treatment 
C) later on in treatment 
D) after finishing treatment

Question 18

Which of the following is most accurate regarding the collaborative nature of the relationship between helper and client?

Accepted Answer

A) The helper's primary goal is to cure the client. 
B) Both helper and client have work to do in the problem-management and opportunity-development stages and tasks,and both have responsibilities related to outcomes. 
C) The helper must follow the stages and tasks of the helping process so that the client can be guided towards a successful outcome. 
D) The client needs to be as expressive and clear about problems as possible. 
A) The helper's primary goal is to cure the client. 
B) Both helper and client have work to do in the problem-management and opportunity-development stages and tasks,and both have responsibilities related to outcomes. 
C) The helper must follow the stages and tasks of the helping process so that the client can be guided towards a successful outcome. 
D) The client needs to be as expressive and clear about problems as possible.

Which of the following is not a way to develop multicultural awareness in working with clients of backgrounds different from your own?

A bias toward promoting action with clients is ____.

According to Egan,values within the helping situation refer to which of the following?

The term working alliance refers to which of the following?

What is the first rule of helping?

Which of the following does not reflect an aspect of empathy?

Which of the following is not a diversity and multicultural competency for a helper?

The extent to which a helper and client are genuine with one another is referred to as the ____.

According to Egan,culture can be understood as which of the following?

Which of the following is not an example of a shadow-side reality in the helping relationship?

Outcome research indicates that within the helping relationship,____.

Which of the following does not reflect an aspect of client autonomy?

Which of these are NOT behaviours that show respect to clients.

Which of the following is not part of a person's personal culture?

____ is a helper's commitment to work at understanding each client from his or her point of view together with the feelings surrounding this point of view and efforts to communicate this point of view when it is helpful.

To help clients become more active agents of their own lives ("doers" rather than "reactors"),the helper should ____.

Counselling research has found that clients typically begin improving ____.

Which of the following is most accurate regarding the collaborative nature of the relationship between helper and client?

Successful Helping an Introduction

Empathic Presence and Responding Building a Mutual Understanding

The Art of Probing and Summarising

Facilitating Client Self-Challenge: From New Perspectives to New Behaviour

Helper Self-Challenge and Overcoming Client Resistance

An Introduction to the Problem-Solving and Problem-Management Process

Stage I: Helping Clients Explore Their Concerns and Tell Their Stories

Stage II: Helping Clients Design Problem-Managing Outcomes and Set Goals

Stage III: Planning the Way Forward

How to Implement and Make It All Happen

Filters

Exam 2: The Helping Relationship

Which of the following is not a way to develop multicultural awareness in working with clients of backgrounds different from your own?

A bias toward promoting action with clients is ____.

According to Egan,values within the helping situation refer to which of the following?

The term working alliance refers to which of the following?

What is the first rule of helping?

Which of the following does not reflect an aspect of empathy?

Which of the following is not a diversity and multicultural competency for a helper?

The extent to which a helper and client are genuine with one another is referred to as the ____.

According to Egan,culture can be understood as which of the following?

Which of the following is not an example of a shadow-side reality in the helping relationship?

Outcome research indicates that within the helping relationship,____.

Which of the following does not reflect an aspect of client autonomy?

Which of these are NOT behaviours that show respect to clients.

Which of the following is not part of a person's personal culture?

____ is a helper's commitment to work at understanding each client from his or her point of view together with the feelings surrounding this point of view and efforts to communicate this point of view when it is helpful.

To help clients become more active agents of their own lives ("doers" rather than "reactors"),the helper should ____.

Counselling research has found that clients typically begin improving ____.

Which of the following is most accurate regarding the collaborative nature of the relationship between helper and client?

Successful Helping an Introduction

Empathic Presence and Responding Building a Mutual Understanding

The Art of Probing and Summarising

Facilitating Client Self-Challenge: From New Perspectives to New Behaviour

Helper Self-Challenge and Overcoming Client Resistance

An Introduction to the Problem-Solving and Problem-Management Process

Stage I: Helping Clients Explore Their Concerns and Tell Their Stories

Stage II: Helping Clients Design Problem-Managing Outcomes and Set Goals

Stage III: Planning the Way Forward

How to Implement and Make It All Happen

Filters