Question 1

To improve the sharing of information a worker should not

Accepted Answer

A)  Let everyone freely communicate 
B)  Ensure that all members have a clear understanding of the topic 
C)  Promote task relevant discussions 
D)  Summarize and focus after the discussion is over 
A)  Let everyone freely communicate 
B)  Ensure that all members have a clear understanding of the topic 
C)  Promote task relevant discussions 
D)  Summarize and focus after the discussion is over D

Question 2

The risky shift phenomenon is when groups make

Accepted Answer

A)  Riskier decisions than individuals 
B)  Make less risky decisions than individuals 
C)  Make decisions that are either more risky or less risky than individuals 
D)  When groups fail to consider the risky shift they may be making 
A)  Riskier decisions than individuals 
B)  Make less risky decisions than individuals 
C)  Make decisions that are either more risky or less risky than individuals 
D)  When groups fail to consider the risky shift they may be making C

Question 3

Identifying a problem during problem solving does not include

Accepted Answer

A)  Not getting too specific 
B)  Defining a solvable problem 
C)  Understanding members' perceptions and experiences 
D)  Clarifying boundaries 
A)  Not getting too specific 
B)  Defining a solvable problem 
C)  Understanding members' perceptions and experiences 
D)  Clarifying boundaries A

Question 4

You are leading an organizational decision making group charged with deciding how to expand its services to an underserved minority community. As the deliberations of the group proceed, there appear to be wide differences of opinion and conflict among the members. As the group's leader, what strategies could you employ to help the members of the group resolve their conflicts and decide on a plan?

Accepted Answer

As the leader of the decision-making gro

Question 5

Which is not a true statement regarding individual and group decision making

Accepted Answer

A)  The best decision maker in a group usually cannot make a better decision alone than with the entire group 
B)  Group decisions can be more costly in terms of staff time than individual decisions 
C)  When the group solves intellectual tasks, members' rational, information-processing orientation may be impeded by socioemotional concerns 
D)  Part of the superiority of group problem solving results from the pooling of individual judgments to converge on a group norm. 
A)  The best decision maker in a group usually cannot make a better decision alone than with the entire group 
B)  Group decisions can be more costly in terms of staff time than individual decisions 
C)  When the group solves intellectual tasks, members' rational, information-processing orientation may be impeded by socioemotional concerns 
D)  Part of the superiority of group problem solving results from the pooling of individual judgments to converge on a group norm.

Question 6

To develop new approaches to problems during problem solving the worker should not

Accepted Answer

A)  Focus on the problem as it is defined and consider each aspect of it 
B)  Use lateral and vertical thinking 
C)  Recognize gaps in information 
D)  View problems from alternative perspectives 
A)  Focus on the problem as it is defined and consider each aspect of it 
B)  Use lateral and vertical thinking 
C)  Recognize gaps in information 
D)  View problems from alternative perspectives

Question 7

Potential disadvantages of giving members decision making authority do not include

Accepted Answer

A)  The amount of time spent in group decision making 
B)  Expectations that future decisions will also be made through group participation 
C)  The possibility that group decisions could cause conflict among members who have to work together every day 
D)  The fact that group decisions could be better than individual decisions 
A)  The amount of time spent in group decision making 
B)  Expectations that future decisions will also be made through group participation 
C)  The possibility that group decisions could cause conflict among members who have to work together every day 
D)  The fact that group decisions could be better than individual decisions

Question 8

Observe a meeting of a social action group. How did the group leader(s) involve the members in the work of the group? What methods did the group use to solve problems and make decisions? What did the group leader(s) do well, and what could be improved? What steps could the group take to improve its image in community organization or the community as a whole?

Accepted Answer

During the meeting of the social action

Question 9

During meetings of task groups it is recommended that

Accepted Answer

A)  The leader work on easier items first 
B)  The leader work on harder items first 
C)  The order of working on items does not matter 
D)  Work on special agenda items first 
A)  The leader work on easier items first 
B)  The leader work on harder items first 
C)  The order of working on items does not matter 
D)  Work on special agenda items first

Question 10

Leading task groups during the middle phase does not usually include

Accepted Answer

A)  Facilitating fact finding about issue and concerns facing the group 
B)  Dealing with conflict 
C)  Making effective decisions 
D)  Helping members share personal problems that may affect their work in the group 
A)  Facilitating fact finding about issue and concerns facing the group 
B)  Dealing with conflict 
C)  Making effective decisions 
D)  Helping members share personal problems that may affect their work in the group

Question 11

The conflicts that are most difficult to resolve in groups are

Accepted Answer

A)  Task conflicts 
B)  Relationship conflicts 
C)  Content conflicts 
D)  Conflicts over procedures 
A)  Task conflicts 
B)  Relationship conflicts 
C)  Content conflicts 
D)  Conflicts over procedures

Question 12

When selecting the best plan during problem solving

Accepted Answer

A)  Members should consider costs 
B)  Members should consider the overall likelihood that the plan will resolve the problem without regard to individual members' values 
C)  Members should develop specific criteria for decision making 
D)  Ensure that each member understands all the alternatives 
A)  Members should consider costs 
B)  Members should consider the overall likelihood that the plan will resolve the problem without regard to individual members' values 
C)  Members should develop specific criteria for decision making 
D)  Ensure that each member understands all the alternatives

Question 13

Which statement is true?

Accepted Answer

A)  Rarely involve social workers in most agency settings 
B)  In many agencies social workers spend a lot of time in task groups meetings 
C)  When they occur social workers are often involved in task groups but don't spend much time in them compared to their other roles 
D)  Task groups are mainly the purview of supervisors and administrators 
A)  Rarely involve social workers in most agency settings 
B)  In many agencies social workers spend a lot of time in task groups meetings 
C)  When they occur social workers are often involved in task groups but don't spend much time in them compared to their other roles 
D)  Task groups are mainly the purview of supervisors and administrators

Question 14

Ways to handle conflicts in the group do not include

Accepted Answer

A)  View conflicts as detrimental to the group process 
B)  Help members to recognize conflict 
C)  Encourage group norms of openness and respect for other's viewpoints 
D)  Be sensitive to members' personal concerns 
A)  View conflicts as detrimental to the group process 
B)  Help members to recognize conflict 
C)  Encourage group norms of openness and respect for other's viewpoints 
D)  Be sensitive to members' personal concerns

Question 15

Principles for sharing information during problem solving do not include

Accepted Answer

A)  Refrain from evaluation 
B)  Encourage a search for information that is focused on a few key areas 
C)  Encourage all members to present their ideas 
D)  Demonstrate genuine appreciation for differences 
A)  Refrain from evaluation 
B)  Encourage a search for information that is focused on a few key areas 
C)  Encourage all members to present their ideas 
D)  Demonstrate genuine appreciation for differences

Question 16

In large task groups the round robin

Accepted Answer

A)  Should never be used 
B)  Is a good procedure to use 
C)  Can be used if the large group is broken up into subgroups 
D)  Is a good alternative to parliamentary procedure 
A)  Should never be used 
B)  Is a good procedure to use 
C)  Can be used if the large group is broken up into subgroups 
D)  Is a good alternative to parliamentary procedure

Question 17

Problem solving in task groups usually does not include

Accepted Answer

A)  Identifying the problem 
B)  Developing ideas 
C)  Collecting data 
D)  Implementing the plan 
A)  Identifying the problem 
B)  Developing ideas 
C)  Collecting data 
D)  Implementing the plan

Question 18

Principles for developing goals during problem solving do not include

Accepted Answer

A)  Goals should be attractive enough to gain the commitment, cooperation and investment of all group members 
B)  Goals should be time-limited 
C)  Goals should be directed by the concerns of at least a few members 
D)  Goals should be consistent with the group's mandate 
A)  Goals should be attractive enough to gain the commitment, cooperation and investment of all group members 
B)  Goals should be time-limited 
C)  Goals should be directed by the concerns of at least a few members 
D)  Goals should be consistent with the group's mandate

Question 19

Ending a session of a task group does not usually include

Accepted Answer

A)  Summarizing the meeting's accomplishments 
B)  Summarizing the issues that were not handled well 
C)  Mentioning where the meeting has placed the group in terms of its overall schedule 
D)  Summarizing the tasks members have agreed to accomplish before the next meeting 
A)  Summarizing the meeting's accomplishments 
B)  Summarizing the issues that were not handled well 
C)  Mentioning where the meeting has placed the group in terms of its overall schedule 
D)  Summarizing the tasks members have agreed to accomplish before the next meeting

Question 20

Conduct separate interviews with the leader and a member of an interdisciplinary team. Ask them to describe how well members of the team get along with each other. Ask specifically about role boundaries and role ambiguity among the members of the team. Also, ask about how conflicts and professional rivalries are handled. Compare and contrast the responses of the two individuals you interviewed.

Accepted Answer

I interviewed the leader of an interdisc

To improve the sharing of information a worker should not

The risky shift phenomenon is when groups make

Identifying a problem during problem solving does not include

Which is not a true statement regarding individual and group decision making

To develop new approaches to problems during problem solving the worker should not

Potential disadvantages of giving members decision making authority do not include

During meetings of task groups it is recommended that

Leading task groups during the middle phase does not usually include

The conflicts that are most difficult to resolve in groups are

When selecting the best plan during problem solving

Which statement is true?

Ways to handle conflicts in the group do not include

Principles for sharing information during problem solving do not include

In large task groups the round robin

Problem solving in task groups usually does not include

Principles for developing goals during problem solving do not include

Ending a session of a task group does not usually include

Introduction

Historical Developments

Understanding Group Dynamics

Leadership

Leadership and Diversity

Planning the Group

The Group Begins

Assessment

Treatment Groups: Foundation Methods

Treatment Groups: Specialized Methods

Task Groups: Specialized Methods

Ending the Groups Work

Evaluation

Filters

Exam 11: Task Groups: Foundation Methods

To improve the sharing of information a worker should not

The risky shift phenomenon is when groups make

Identifying a problem during problem solving does not include

Which is not a true statement regarding individual and group decision making

To develop new approaches to problems during problem solving the worker should not

Potential disadvantages of giving members decision making authority do not include

During meetings of task groups it is recommended that

Leading task groups during the middle phase does not usually include

The conflicts that are most difficult to resolve in groups are

When selecting the best plan during problem solving

Which statement is true?

Ways to handle conflicts in the group do not include

Principles for sharing information during problem solving do not include

In large task groups the round robin

Problem solving in task groups usually does not include

Principles for developing goals during problem solving do not include

Ending a session of a task group does not usually include

Introduction

Historical Developments

Understanding Group Dynamics

Leadership

Leadership and Diversity

Planning the Group

The Group Begins

Assessment

Treatment Groups: Foundation Methods

Treatment Groups: Specialized Methods

Task Groups: Specialized Methods

Ending the Groups Work

Evaluation

Filters