Question 1

Refusing to back down in an argument, even if you know you are wrong, may be an indicator of trying to "save face."

Accepted Answer

A) True 
 B)False

Question 2

Which of the following terms reflects the notion that individuals learn male and female communication behaviors through observation of and communication with same-sex groups?

Accepted Answer

A)  social learning theory 
B)  the Lens Model of conflict 
C)  attribution theory 
D)  collectivist theory 
E)  transformative theory 
A)  social learning theory 
B)  the Lens Model of conflict 
C)  attribution theory 
D)  collectivist theory 
E)  transformative theory

Question 3

All of the following beliefs are commonly-held viewpoints about conflict EXCEPT:

Accepted Answer

A)  Harmony is normal and conflict is abnormal. 
B)  Disagreements are the same thing as conflicts. 
C)  Personality clashes are the cause of conflicts. 
D)  Conflict should never be escalated. 
E)  A good conflict is a nice conflict. 
A)  Harmony is normal and conflict is abnormal. 
B)  Disagreements are the same thing as conflicts. 
C)  Personality clashes are the cause of conflicts. 
D)  Conflict should never be escalated. 
E)  A good conflict is a nice conflict.

Question 4

A potential "benefit" to addressing conflict is the ability for persons in a relationship to better understand each other.

Accepted Answer

A) True 
 B)False

Question 5

Which of the communication cultures below is generally characterized by norms that favor competition, low or non-expressiveness, and communication used for concrete purposes?

Accepted Answer

A)  feminine communication culture 
B)  Asian communication culture 
C)  masculine communication culture 
D)  Native American culture 
E)  both a and c 
A)  feminine communication culture 
B)  Asian communication culture 
C)  masculine communication culture 
D)  Native American culture 
E)  both a and c

Question 6

The following statement by Justin about a conflict with his sister Shannon is an example of which of the conflict metaphors below? "The next time she says something about my lifestyle I'm likely to explode like a volcano."

Accepted Answer

A)  conflict is a trial 
B)  conflict is an act of nature 
C)  conflict is a balancing act 
D)  conflict is warlike and violent 
E)  conflict is like a dance 
A)  conflict is a trial 
B)  conflict is an act of nature 
C)  conflict is a balancing act 
D)  conflict is warlike and violent 
E)  conflict is like a dance

Question 7

Which of the following is generally about research regarding gender differences in conflict?

Accepted Answer

A)  Adolescent girls tend to be more aggressive than adolescent boys. 
B)  Men and women generally handle conflict in similar ways. 
C)  Women tend to take more control of conversations than men to lead it in the direction they want. 
D)  Women are more likely to avoid a conflict than men. 
E)  Men tend to engage in the "listening" role more than women. 
A)  Adolescent girls tend to be more aggressive than adolescent boys. 
B)  Men and women generally handle conflict in similar ways. 
C)  Women tend to take more control of conversations than men to lead it in the direction they want. 
D)  Women are more likely to avoid a conflict than men. 
E)  Men tend to engage in the "listening" role more than women.

Question 8

The most common metaphors for conflict in U.S. culture are "win-lose" in nature.

Accepted Answer

A) True 
 B)False

Question 9

What role do attributions play in the lens model of conflict? How do our attributions for ourselves and others differ? In your answer, be sure to define attributions and provide at least two specific examples.

Accepted Answer

Attributions play a significant role in

Refusing to back down in an argument, even if you know you are wrong, may be an indicator of trying to "save face."

Which of the following terms reflects the notion that individuals learn male and female communication behaviors through observation of and communication with same-sex groups?

All of the following beliefs are commonly-held viewpoints about conflict EXCEPT:

A potential "benefit" to addressing conflict is the ability for persons in a relationship to better understand each other.

Which of the communication cultures below is generally characterized by norms that favor competition, low or non-expressiveness, and communication used for concrete purposes?

The following statement by Justin about a conflict with his sister Shannon is an example of which of the conflict metaphors below? "The next time she says something about my lifestyle I'm likely to explode like a volcano."

Which of the following is generally about research regarding gender differences in conflict?

The most common metaphors for conflict in U.S. culture are "win-lose" in nature.

What role do attributions play in the lens model of conflict? How do our attributions for ourselves and others differ? In your answer, be sure to define attributions and provide at least two specific examples.

The Nature of Conflict

Interests and Goals

Power: the Structure of Conflict

Styles

Emotions in Conflict

Analyzing Your Conflicts

Interpersonal Negotiation

Third-Party Intervention

The Practice of Forgiveness and Reconciliation

Filters

Exam 2: Perspectives on Conflict

Refusing to back down in an argument, even if you know you are wrong, may be an indicator of trying to "save face."

Which of the following terms reflects the notion that individuals learn male and female communication behaviors through observation of and communication with same-sex groups?

All of the following beliefs are commonly-held viewpoints about conflict EXCEPT:

A potential "benefit" to addressing conflict is the ability for persons in a relationship to better understand each other.

Which of the communication cultures below is generally characterized by norms that favor competition, low or non-expressiveness, and communication used for concrete purposes?

The following statement by Justin about a conflict with his sister Shannon is an example of which of the conflict metaphors below? "The next time she says something about my lifestyle I'm likely to explode like a volcano."

Which of the following is generally about research regarding gender differences in conflict?

The most common metaphors for conflict in U.S. culture are "win-lose" in nature.

What role do attributions play in the lens model of conflict? How do our attributions for ourselves and others differ? In your answer, be sure to define attributions and provide at least two specific examples.

The Nature of Conflict

Interests and Goals

Power: the Structure of Conflict

Styles

Emotions in Conflict

Analyzing Your Conflicts

Interpersonal Negotiation

Third-Party Intervention

The Practice of Forgiveness and Reconciliation

Filters