Question 1

Job dissatisfaction among employees typically leads to ______.

Accepted Answer

A)  higher self-actualization 
B)  higher affiliation 
C)  unethical behavior 
D)  high turnover 
A)  higher self-actualization 
B)  higher affiliation 
C)  unethical behavior 
D)  high turnover

Question 2

As bullying can happen to almost anyone, what should employees always be doing that can ultimately help if ever a victim of bullying?

Accepted Answer

A)  seeking promotions to gain in status/hierarchical powers 
B)  developing coalitions with ethical workers 
C)  practicing mindfulness to be better able to handle bullying mentally 
D)  learning about legal options for litigating against coworkers 
A)  seeking promotions to gain in status/hierarchical powers 
B)  developing coalitions with ethical workers 
C)  practicing mindfulness to be better able to handle bullying mentally 
D)  learning about legal options for litigating against coworkers

Question 3

When a person's effort at their job is most directed, even subconsciously, by the need to provide their child with basic resources, this is most related to the drive to ______.

Accepted Answer

A)  acquire 
B)  defend 
C)  learn 
D)  bond 
A)  acquire 
B)  defend 
C)  learn 
D)  bond

Question 4

What is the main benefit of having team members start by describing a success story in each team huddle?

Accepted Answer

A)  It encourages fence-sitters to become more engaged. 
B)  It makes the employee see the job as meaningful work. 
C)  It helps the employee's self-esteem. 
D)  It helps other members see that employee's value to the organization. 
A)  It encourages fence-sitters to become more engaged. 
B)  It makes the employee see the job as meaningful work. 
C)  It helps the employee's self-esteem. 
D)  It helps other members see that employee's value to the organization.

Question 5

Managers should not try to empower all employees in a company.

Accepted Answer

A) True 
 B)False

Question 6

Which of the following is an organizing rule or component of worker cooperatives?

Accepted Answer

A)  They are governed by the founding members. 
B)  Every worker gets one vote. 
C)  The most senior workers (after a threshold year) are also owners. 
D)  They lack a formal governing structure. 
A)  They are governed by the founding members. 
B)  Every worker gets one vote. 
C)  The most senior workers (after a threshold year) are also owners. 
D)  They lack a formal governing structure.

Question 7

How does a profit-sharing plan differ from a Scanlon-type gainsharing plan?

Accepted Answer

A)  Employees receive more financial compensation. 
B)  Employees do not necessarily have an increase in responsibility or accountability. 
C)  Profit-sharing plans have a specifically assigned coordinator. 
D)  Employees do less to increase organizational loyalty. 
A)  Employees receive more financial compensation. 
B)  Employees do not necessarily have an increase in responsibility or accountability. 
C)  Profit-sharing plans have a specifically assigned coordinator. 
D)  Employees do less to increase organizational loyalty.

Question 8

Describe the three levels Chip Conley used to consolidate Maslow's hierarchy of needs.

Accepted Answer

Conley consolidated Maslow's five needs

Question 9

Which of the following is most likely to own a purchasing cooperative?

Accepted Answer

A)  a government entity 
B)  a group of farmers 
C)  a group of health care customers 
D)  the employees of a company 
A)  a government entity 
B)  a group of farmers 
C)  a group of health care customers 
D)  the employees of a company

Question 10

Abby has been working at her new job for six months. She perceives that her coworkers all treat her with respect and make sure that she has a say in decisions that affect them all. Abby's workplace is strong in what form of justice?

Accepted Answer

A)  informational 
B)  interactional 
C)  procedural 
D)  distributive 
A)  informational 
B)  interactional 
C)  procedural 
D)  distributive

Question 11

Which of the following statements about employee empowerment is accurate?

Accepted Answer

A)  The same control system or level of empowerment should be imposed on all employees. 
B)  Specific workplace criteria should not be imposed between an employee and the chance at empowerment. 
C)  Employees that do not want to be empowered should be forced into it. 
D)  Not all employees should be provided with the opportunity to be empowered. 
A)  The same control system or level of empowerment should be imposed on all employees. 
B)  Specific workplace criteria should not be imposed between an employee and the chance at empowerment. 
C)  Employees that do not want to be empowered should be forced into it. 
D)  Not all employees should be provided with the opportunity to be empowered.

Question 12

Katie feels like the primary reason she works so hard at her job is so she can afford the nice vacations and cars that she desires. What would Paul Lawrence say about Katie?

Accepted Answer

A)  She is only influenced by one major innate, subconscious drive. 
B)  Of the four innate drives, she is most influenced by the drive to acquire. 
C)  Of the four innate drives, she is most influenced by the drive to defend. 
D)  Katie works primarily to understand the world around her and her place in it. 
A)  She is only influenced by one major innate, subconscious drive. 
B)  Of the four innate drives, she is most influenced by the drive to acquire. 
C)  Of the four innate drives, she is most influenced by the drive to defend. 
D)  Katie works primarily to understand the world around her and her place in it.

Question 13

Researchers have shown a positive correlation between employee engagement and ______ organizations.

Accepted Answer

A)  profitable 
B)  ethical 
C)  ecologically sound 
D)  smaller, close-knit 
A)  profitable 
B)  ethical 
C)  ecologically sound 
D)  smaller, close-knit

Question 14

Hanson is what the text would classify as a fence-sitter. Which of the following likely describes a typical workday for Hanson?

Accepted Answer

A)  He arrives on time, competently finishes only the tasks assigned to him, and leaves at the official end of the workday. 
B)  He arrives early, finishes his tasks and asks for more, and stays late to put in maximum effort. 
C)  He often complains about his work and undermines others but performs well on the tasks given to him. 
D)  He does slightly substandard work and refuses attempts to involve him in decision making about company work or policies. 
A)  He arrives on time, competently finishes only the tasks assigned to him, and leaves at the official end of the workday. 
B)  He arrives early, finishes his tasks and asks for more, and stays late to put in maximum effort. 
C)  He often complains about his work and undermines others but performs well on the tasks given to him. 
D)  He does slightly substandard work and refuses attempts to involve him in decision making about company work or policies.

Question 15

Fence-sitters should be kept away from go-getters, as they can drag down high performers.

Accepted Answer

A) True 
 B)False

Question 16

How would David McClelland likely differ from Paul Lawrence in assessing an employee who seems extremely driven to seek promotions and control the work of others?

Accepted Answer

A)  McClelland would say there is simply a high need for power instead of an imbalance of needs. 
B)  McClelland would say the employee had achieved all needs in the hierarchy instead of a healthy balance. 
C)  McClelland would say the employee needs more emphasis on social needs instead of the drive to learn. 
D)  McClelland would say the employee has a strong drive to learn instead of a strong need for power. 
A)  McClelland would say there is simply a high need for power instead of an imbalance of needs. 
B)  McClelland would say the employee had achieved all needs in the hierarchy instead of a healthy balance. 
C)  McClelland would say the employee needs more emphasis on social needs instead of the drive to learn. 
D)  McClelland would say the employee has a strong drive to learn instead of a strong need for power.

Question 17

In Chip Conley's needs model, what would you have if you had reached the "success" stage?

Accepted Answer

A)  a job that feels like a "calling" to you 
B)  a good working and personal relationship with coworkers 
C)  a high level of self-actualization 
D)  assurance that you would not be injured on the job 
A)  a job that feels like a "calling" to you 
B)  a good working and personal relationship with coworkers 
C)  a high level of self-actualization 
D)  assurance that you would not be injured on the job

Question 18

The members of an ineffective team generally suffer from a lack of commitment. According to Patrick Lencioni, what two components must already be missing for this to happen?

Accepted Answer

A)  lack of trust and fear of conflict 
B)  fear of conflict and disinterest in collective outcomes 
C)  avoidance of accountability and lack of trust 
D)  inattention to collective results and a fear of conflict 
A)  lack of trust and fear of conflict 
B)  fear of conflict and disinterest in collective outcomes 
C)  avoidance of accountability and lack of trust 
D)  inattention to collective results and a fear of conflict

Question 19

How does the team problem-solving process differ from the pinch theory reconciliation process?

Accepted Answer

A)  It emphasizes clarification of the problem up front. 
B)  It helps parties to the conflict understand each other's perspectives. 
C)  It better utilizes the unique perspectives of parties to the conflict. 
D)  It prevents the conflict from escalating to a more intense problem. 
A)  It emphasizes clarification of the problem up front. 
B)  It helps parties to the conflict understand each other's perspectives. 
C)  It better utilizes the unique perspectives of parties to the conflict. 
D)  It prevents the conflict from escalating to a more intense problem.

Question 20

According to Marcus Buckingham and Curt Coffman research into the Gallup Organization's employee engagement database, what do employees want most from the workplace?

Accepted Answer

A)  to work for a great manager 
B)  to have great coworkers 
C)  to work for an ethical company 
D)  to find meaning in their work 
A)  to work for a great manager 
B)  to have great coworkers 
C)  to work for an ethical company 
D)  to find meaning in their work

Job dissatisfaction among employees typically leads to ______.

As bullying can happen to almost anyone, what should employees always be doing that can ultimately help if ever a victim of bullying?

When a person's effort at their job is most directed, even subconsciously, by the need to provide their child with basic resources, this is most related to the drive to ______.

What is the main benefit of having team members start by describing a success story in each team huddle?

Managers should not try to empower all employees in a company.

Which of the following is an organizing rule or component of worker cooperatives?

How does a profit-sharing plan differ from a Scanlon-type gainsharing plan?

Describe the three levels Chip Conley used to consolidate Maslow's hierarchy of needs.

Which of the following is most likely to own a purchasing cooperative?

Abby has been working at her new job for six months. She perceives that her coworkers all treat her with respect and make sure that she has a say in decisions that affect them all. Abby's workplace is strong in what form of justice?

Which of the following statements about employee empowerment is accurate?

Katie feels like the primary reason she works so hard at her job is so she can afford the nice vacations and cars that she desires. What would Paul Lawrence say about Katie?

Researchers have shown a positive correlation between employee engagement and ______ organizations.

Hanson is what the text would classify as a fence-sitter. Which of the following likely describes a typical workday for Hanson?

Fence-sitters should be kept away from go-getters, as they can drag down high performers.

How would David McClelland likely differ from Paul Lawrence in assessing an employee who seems extremely driven to seek promotions and control the work of others?

In Chip Conley's needs model, what would you have if you had reached the "success" stage?

The members of an ineffective team generally suffer from a lack of commitment. According to Patrick Lencioni, what two components must already be missing for this to happen?

How does the team problem-solving process differ from the pinch theory reconciliation process?

According to Marcus Buckingham and Curt Coffman research into the Gallup Organization's employee engagement database, what do employees want most from the workplace?

Unethical Behaviors in Organizations and Human Nature

The Evolution of Business Ethics

Hiring Ethical People

Codes of Ethics and Codes of Conduct

Ethical Decision Making

Ethics Training

Respecting Employee Diversity

Ethics Reporting Systems

Managers As Ethical Leaders and Performance Asessments

Environmental Management

Community Outreach and Respect

Filters

Exam 10: Ethically Engaging and Empowering Employees

Job dissatisfaction among employees typically leads to ______.

As bullying can happen to almost anyone, what should employees always be doing that can ultimately help if ever a victim of bullying?

When a person's effort at their job is most directed, even subconsciously, by the need to provide their child with basic resources, this is most related to the drive to ______.

What is the main benefit of having team members start by describing a success story in each team huddle?

Managers should not try to empower all employees in a company.

Which of the following is an organizing rule or component of worker cooperatives?

How does a profit-sharing plan differ from a Scanlon-type gainsharing plan?

Describe the three levels Chip Conley used to consolidate Maslow's hierarchy of needs.

Which of the following is most likely to own a purchasing cooperative?

Abby has been working at her new job for six months. She perceives that her coworkers all treat her with respect and make sure that she has a say in decisions that affect them all. Abby's workplace is strong in what form of justice?

Which of the following statements about employee empowerment is accurate?

Katie feels like the primary reason she works so hard at her job is so she can afford the nice vacations and cars that she desires. What would Paul Lawrence say about Katie?

Researchers have shown a positive correlation between employee engagement and ______ organizations.

Hanson is what the text would classify as a fence-sitter. Which of the following likely describes a typical workday for Hanson?

Fence-sitters should be kept away from go-getters, as they can drag down high performers.

How would David McClelland likely differ from Paul Lawrence in assessing an employee who seems extremely driven to seek promotions and control the work of others?

In Chip Conley's needs model, what would you have if you had reached the "success" stage?

The members of an ineffective team generally suffer from a lack of commitment. According to Patrick Lencioni, what two components must already be missing for this to happen?

How does the team problem-solving process differ from the pinch theory reconciliation process?

According to Marcus Buckingham and Curt Coffman research into the Gallup Organization's employee engagement database, what do employees want most from the workplace?

Unethical Behaviors in Organizations and Human Nature

The Evolution of Business Ethics

Hiring Ethical People

Codes of Ethics and Codes of Conduct

Ethical Decision Making

Ethics Training

Respecting Employee Diversity

Ethics Reporting Systems

Managers As Ethical Leaders and Performance Asessments

Environmental Management

Community Outreach and Respect

Filters