Question 1

What type of employee or unit gains new responsibility in a Scanlon-type gainsharing plan?

Accepted Answer

A)  a low-level department head 
B)  individual employees in a department 
C)  a work-unit team 
D)  union membership 
A)  a low-level department head 
B)  individual employees in a department 
C)  a work-unit team 
D)  union membership

Question 2

Which of the following statements about job satisfaction is accurate?

Accepted Answer

A)  It is important to make sure your worst employees are highest in job satisfaction. 
B)  Around two-thirds of workers report very low job satisfaction. 
C)  Higher job satisfaction will not necessarily lead to higher productivity. 
D)  More employees are satisfied with their performance review process than their job. 
A)  It is important to make sure your worst employees are highest in job satisfaction. 
B)  Around two-thirds of workers report very low job satisfaction. 
C)  Higher job satisfaction will not necessarily lead to higher productivity. 
D)  More employees are satisfied with their performance review process than their job.

Question 3

Which of the following is most characteristic of a fully engaged employee at work with respect to Maslow's hierarchy?

Accepted Answer

A)  powerful in self-actualization without the need to fulfill lower levels 
B)  achievement of physiological and safety needs 
C)  fulfillment of all levels of the hierarchy 
D)  no need for recognition for personal achievements 
A)  powerful in self-actualization without the need to fulfill lower levels 
B)  achievement of physiological and safety needs 
C)  fulfillment of all levels of the hierarchy 
D)  no need for recognition for personal achievements

Question 4

Implementation of a Scanlon-type gainsharing plan at a small company results in total cost savings of $10,000 for the month of April. If the plan is typical, how much of that total will employees receive (as a group) in direct bonuses for April?

Accepted Answer

A)  $2,500 
B)  $5,000 
C)  $10,000 
D)  $1,000 
A)  $2,500 
B)  $5,000 
C)  $10,000 
D)  $1,000

Question 5

According to Paul Lawrence, the drive to defend is primarily related to an employee's desire to protect the organization and its mission.

Accepted Answer

A) True 
 B)False

Question 6

In the first half of the pinch theory reconciliation process, the two sides of the conflict ______.

Accepted Answer

A)  agree that they do not want the problem to escalate 
B)  agree on the common goal of the group or organization 
C)  air their grievance with the other 
D)  help each other clarify the problem 
A)  agree that they do not want the problem to escalate 
B)  agree on the common goal of the group or organization 
C)  air their grievance with the other 
D)  help each other clarify the problem

Question 7

What does a cooperative have in common with an employee stock purchase plan?

Accepted Answer

A)  It requires being vested to qualify. 
B)  One must be an employee to participate. 
C)  It is only available to senior employees/members. 
D)  It is voluntary. 
A)  It requires being vested to qualify. 
B)  One must be an employee to participate. 
C)  It is only available to senior employees/members. 
D)  It is voluntary.

Question 8

What happens if a Scanlon-type gainsharing plan results in costs savings improvements over historical benchmarks?

Accepted Answer

A)  No revenue sharing occurs; the point of the plan is to empower employees. 
B)  All savings go to employees involved in the plan. 
C)  A portion of the savings go to employees of the organization. 
D)  The organization receives the benefits and chooses whether to reward employees through pay raises. 
A)  No revenue sharing occurs; the point of the plan is to empower employees. 
B)  All savings go to employees involved in the plan. 
C)  A portion of the savings go to employees of the organization. 
D)  The organization receives the benefits and chooses whether to reward employees through pay raises.

Question 9

Among the group-based financial incentives (not including cooperatives), Scanlon-type gainsharing plans do the most to pass responsibility and power to lower-level employees.

Accepted Answer

A) True 
 B)False

Question 10

Sarah thinks of herself as a healer at heart, and all her life, she has wanted to bring mental and physical health to others. She is now a doctor working in developing countries, a path that is very aligned with her self-concept. Based on this, we would say that her work is ______.

Accepted Answer

A)  self-sacrificing 
B)  special 
C)  meaningful 
D)  collegial 
A)  self-sacrificing 
B)  special 
C)  meaningful 
D)  collegial

Question 11

In terms of cooperatives, a group of farmers is most likely to form a purchasing cooperative.

Accepted Answer

A) True 
 B)False

Question 12

What preventative measures should be taken to stop an adversarial employee from causing harm?

Accepted Answer

The adversarial should be closely monito

Question 13

List some benefits of an employee stock option plan (ESOP).

Accepted Answer

ESOPs are highly inclusive, granted to e

Question 14

Among subordinates, who should a good manager imbue with the most autonomy and decision-making authority?

Accepted Answer

A)  all employees equally 
B)  the best performers 
C)  the fence-sitters 
D)  the adversarials 
A)  all employees equally 
B)  the best performers 
C)  the fence-sitters 
D)  the adversarials

Question 15

Describe the first two steps of the pinch theory reconciliation process.

Accepted Answer

The aggrieved party--the one calling the

Question 16

The pinch theory process is best employed when a team conflict has gotten too large and contentious to be handled calmly or rationally.

Accepted Answer

A) True 
 B)False

Question 17

Which of the following statements about employee engagement is accurate?

Accepted Answer

A)  Highly engaged business units show much fewer product defects than low-engagement business units. 
B)  Mid-sized organizations (between 100 and 1000 employees) showed the highest levels of engagement. 
C)  New hires are the most engaged class of employees. 
D)  Some 75 percent of employees report lack of engagement in their work. 
A)  Highly engaged business units show much fewer product defects than low-engagement business units. 
B)  Mid-sized organizations (between 100 and 1000 employees) showed the highest levels of engagement. 
C)  New hires are the most engaged class of employees. 
D)  Some 75 percent of employees report lack of engagement in their work.

Question 18

What is the ultimate goal of open book management?

Accepted Answer

A)  motivating nonmanagement employees to seek management positions 
B)  empowering nonmanagement employees so they make better decisions 
C)  eliminating conflict between management and subordinates 
D)  creating a more ethical workspace 
A)  motivating nonmanagement employees to seek management positions 
B)  empowering nonmanagement employees so they make better decisions 
C)  eliminating conflict between management and subordinates 
D)  creating a more ethical workspace

Question 19

According to Patrick Lencioni, which of the following can we expect if faced with an ineffective work team?

Accepted Answer

A)  an absentee manager 
B)  regular constructive conflict 
C)  a high proportion of adversarials 
D)  disinterest in collective work or outcomes 
A)  an absentee manager 
B)  regular constructive conflict 
C)  a high proportion of adversarials 
D)  disinterest in collective work or outcomes

Question 20

The CEO of a company wants to increase the level of organizational justice in her company. Offer an example of what she could do to improve organizational justice in each of the following categories: procedural justice, informational justice, interactional justice, and distributive justice.

Accepted Answer

To provide for procedural justice, the C

What type of employee or unit gains new responsibility in a Scanlon-type gainsharing plan?

Which of the following statements about job satisfaction is accurate?

Which of the following is most characteristic of a fully engaged employee at work with respect to Maslow's hierarchy?

Implementation of a Scanlon-type gainsharing plan at a small company results in total cost savings of $10,000 for the month of April. If the plan is typical, how much of that total will employees receive (as a group) in direct bonuses for April?

According to Paul Lawrence, the drive to defend is primarily related to an employee's desire to protect the organization and its mission.

In the first half of the pinch theory reconciliation process, the two sides of the conflict ______.

What does a cooperative have in common with an employee stock purchase plan?

What happens if a Scanlon-type gainsharing plan results in costs savings improvements over historical benchmarks?

Among the group-based financial incentives (not including cooperatives), Scanlon-type gainsharing plans do the most to pass responsibility and power to lower-level employees.

Sarah thinks of herself as a healer at heart, and all her life, she has wanted to bring mental and physical health to others. She is now a doctor working in developing countries, a path that is very aligned with her self-concept. Based on this, we would say that her work is ______.

In terms of cooperatives, a group of farmers is most likely to form a purchasing cooperative.

What preventative measures should be taken to stop an adversarial employee from causing harm?

List some benefits of an employee stock option plan (ESOP).

Among subordinates, who should a good manager imbue with the most autonomy and decision-making authority?

Describe the first two steps of the pinch theory reconciliation process.

The pinch theory process is best employed when a team conflict has gotten too large and contentious to be handled calmly or rationally.

Which of the following statements about employee engagement is accurate?

What is the ultimate goal of open book management?

According to Patrick Lencioni, which of the following can we expect if faced with an ineffective work team?

The CEO of a company wants to increase the level of organizational justice in her company. Offer an example of what she could do to improve organizational justice in each of the following categories: procedural justice, informational justice, interactional justice, and distributive justice.

Unethical Behaviors in Organizations and Human Nature

The Evolution of Business Ethics

Hiring Ethical People

Codes of Ethics and Codes of Conduct

Ethical Decision Making

Ethics Training

Respecting Employee Diversity

Ethics Reporting Systems

Managers As Ethical Leaders and Performance Asessments

Environmental Management

Community Outreach and Respect

Filters

Exam 10: Ethically Engaging and Empowering Employees

What type of employee or unit gains new responsibility in a Scanlon-type gainsharing plan?

Which of the following statements about job satisfaction is accurate?

Which of the following is most characteristic of a fully engaged employee at work with respect to Maslow's hierarchy?

Implementation of a Scanlon-type gainsharing plan at a small company results in total cost savings of $10,000 for the month of April. If the plan is typical, how much of that total will employees receive (as a group) in direct bonuses for April?

According to Paul Lawrence, the drive to defend is primarily related to an employee's desire to protect the organization and its mission.

In the first half of the pinch theory reconciliation process, the two sides of the conflict ______.

What does a cooperative have in common with an employee stock purchase plan?

What happens if a Scanlon-type gainsharing plan results in costs savings improvements over historical benchmarks?

Among the group-based financial incentives (not including cooperatives), Scanlon-type gainsharing plans do the most to pass responsibility and power to lower-level employees.

Sarah thinks of herself as a healer at heart, and all her life, she has wanted to bring mental and physical health to others. She is now a doctor working in developing countries, a path that is very aligned with her self-concept. Based on this, we would say that her work is ______.

In terms of cooperatives, a group of farmers is most likely to form a purchasing cooperative.

What preventative measures should be taken to stop an adversarial employee from causing harm?

List some benefits of an employee stock option plan (ESOP).

Among subordinates, who should a good manager imbue with the most autonomy and decision-making authority?

Describe the first two steps of the pinch theory reconciliation process.

The pinch theory process is best employed when a team conflict has gotten too large and contentious to be handled calmly or rationally.

Which of the following statements about employee engagement is accurate?

What is the ultimate goal of open book management?

According to Patrick Lencioni, which of the following can we expect if faced with an ineffective work team?

The CEO of a company wants to increase the level of organizational justice in her company. Offer an example of what she could do to improve organizational justice in each of the following categories: procedural justice, informational justice, interactional justice, and distributive justice.

Unethical Behaviors in Organizations and Human Nature

The Evolution of Business Ethics

Hiring Ethical People

Codes of Ethics and Codes of Conduct

Ethical Decision Making

Ethics Training

Respecting Employee Diversity

Ethics Reporting Systems

Managers As Ethical Leaders and Performance Asessments

Environmental Management

Community Outreach and Respect

Filters