Exam 9: Learning and Decision Making

Learning has _______ effect on performance and _______ effect on commitment.

When Gary says ABC will hire Asians only,he is representing which decision-making bias?

___________ is used by decision makers to attribute cause;whether this individual has behaved this way before under similar circumstances.

Escalation of commitment refers to the decision to continue to follow a failing course of action.

The second step in rational decision making is to:

Clothing International operates two factories where employees sew different garments.Employees are paid on a piece-rate compensation system.The number of items that each employee completes determines their pay.Clothing International uses which of these reinforcement schedules?

A supervisor walking around at different points of time every day is a good example of a:

_____________ is a concept used by decision makers to attribute cause;whether the person being judged acts in a similar fashion under different circumstances.

_______ schedules are designed to reinforce behaviours at more random points in time.

A slot machine is an example of a _______ reinforcement schedule.

When Jeff asked Joanna how to fix the error message he keeps getting on his computer,Joanna wrote the step-by-step instructions down for Jeff so that he can take care of the problem relatively easily.The type of knowledge described in this situation is called:

Which of these reflects relatively permanent changes in an employee's knowledge or skill that result from experience?

Those with a performance-prove orientation focus on demonstrating their competence so that others will not think poorly of them.

Chris has consistently tried to demonstrate his ability so that his colleagues will not think poorly of him.Chris appears to have a(n):

True learning only occurs when:

When employees observe the actions of others,learn from what they observe,and then repeat what they have observed,they are engaging in:

B.F.Skinner pioneered the notion that we learn by observing the link between our voluntary behaviour and the consequences that follow it,an idea originally known as operant learning.

_______ refers to the process of generating and choosing from a set of alternatives to solve a problem.

All of the following terms are used to describe tacit knowledge,except?

Research shows that the difference between experts and novices is almost always a function of intelligence as opposed to the more popular view that learning makes the difference.