Question 1

Feedback-based control systems measure outcomes and serve as a guide to corrective action.

Accepted Answer

A) True 
 B)False

Question 2

Effective short-term objectives have all of the following priorities except

Accepted Answer

A)  an emphasis on "do your best" goals. 
B)  being achievable yet challenging. 
C)  providing a specific time horizon for their attainment. 
D)  being specific and measurable. 
A)  an emphasis on "do your best" goals. 
B)  being achievable yet challenging. 
C)  providing a specific time horizon for their attainment. 
D)  being specific and measurable.

Question 3

In terms of corporate culture, Cirque du Soleil's focus is on customer service, not innovation.

Accepted Answer

A) True 
 B)False

Question 4

Discuss the contingent nature of strategic controls. How would controls be different for firms pursuing overall low costs strategies versus differentiation strategies?

Accepted Answer

There is no "one best way" to design str

Question 5

Examples of firms that have built a culture around product quality are

Accepted Answer

A)  Northern Telecom and Wal-Mart 
B)  Lexus and Hewlett-Packard 
C)  Four Seasons and Southwest Airlines 
D)  Cirque du Soleil and 3M 
A)  Northern Telecom and Wal-Mart 
B)  Lexus and Hewlett-Packard 
C)  Four Seasons and Southwest Airlines 
D)  Cirque du Soleil and 3M

Question 6

In firms with overall low cost strategies, the culture should foster _____ levels of interdependence and rewards should be based primarily on _____ measures of output.

Accepted Answer

A)  low; financial 
B)  low; behavioural 
C)  high; financial 
D)  high; behavioural 
A)  low; financial 
B)  low; behavioural 
C)  high; financial 
D)  high; behavioural

Question 7

Which of the following approaches to behavioural strategic control should be utilized least in an organization in which there is a great need for innovation and a high degree of autonomy?

Accepted Answer

A)  Culture 
B)  Rewards 
C)  Boundaries 
D)  All of the choices are equally important 
A)  Culture 
B)  Rewards 
C)  Boundaries 
D)  All of the choices are equally important

Question 8

Once a strong and healthy organizational culture has been established, it becomes self-sustaining.

Accepted Answer

A) True 
 B)False

Question 9

McGill University's Prof. Mintzberg, writing about leaders and strategy, had observations which

Accepted Answer

A)  said strategic control systems fail to detect changes in consumer demand. 
B)  "projected the past into the future." 
C)  encourage rigid planning and goal-setting processes. 
D)  cast doubt on the value of rigid planning and goal-setting processes. 
A)  said strategic control systems fail to detect changes in consumer demand. 
B)  "projected the past into the future." 
C)  encourage rigid planning and goal-setting processes. 
D)  cast doubt on the value of rigid planning and goal-setting processes.

Question 10

The Sarbanes-Oxley Act of 2002 requires that CEOs and CFOs of publicly-listed companies must reveal off-balance-sheet finances and vouch for the accuracy of information provided.

Accepted Answer

A) True 
 B)False

Question 11

What are the characteristics of short-term objectives? Provide examples of practical applications of these characteristics by organizations.

Accepted Answer

To be effective, short-term objectives m

Question 12

Reward systems that reinforce an organization's core values and contribute to organizational cohesiveness are the least effective type.

Accepted Answer

A) True 
 B)False

Question 13

The failure of many auditing firms to raise red flags about accounting irregularities in companies such as Enron and WorldCom is generally attributed to all of the following factors except

Accepted Answer

A)  the desire to get future auditing contracts from the company. 
B)  the desire to get consulting work from the company because most audit firms also do consulting work. 
C)  the fact that auditors are appointed by the firm. 
D)  the failure of U.S. audit firms to follow internationally accepted accounting standards. 
A)  the desire to get future auditing contracts from the company. 
B)  the desire to get consulting work from the company because most audit firms also do consulting work. 
C)  the fact that auditors are appointed by the firm. 
D)  the failure of U.S. audit firms to follow internationally accepted accounting standards.

Question 14

The Sarbanes-Oxley Act of 2002 does not apply to Canadian publicly-listed companies operating in the U.S. that are listed on U.S. stock exchanges.

Accepted Answer

A) True 
 B)False

Question 15

What are the "traditional" approaches to strategic control?

Accepted Answer

Traditional control mechanisms rely on m

Question 16

In firms with related diversification strategies, the culture should foster _____ levels of interdependence and rewards should be based primarily on _____ measures of output.

Accepted Answer

A)  low; financial 
B)  low; behavioural 
C)  high; financial 
D)  high; behavioural 
A)  low; financial 
B)  low; behavioural 
C)  high; financial 
D)  high; behavioural

Question 17

Discuss the benefits of using reward and incentive systems as a means of strategic control.

Accepted Answer

Reward and incentive systems r

Question 18

For firms facing complex and turbulent business environments

Accepted Answer

A)  goals and objectives that are uncertain prevent opportunism. 
B)  traditional strategic controls are usually inappropriate. 
C)  complacency about predetermined milestones can prevent adaptability. 
D)  detailed plans are needed to maintain order. 
A)  goals and objectives that are uncertain prevent opportunism. 
B)  traditional strategic controls are usually inappropriate. 
C)  complacency about predetermined milestones can prevent adaptability. 
D)  detailed plans are needed to maintain order.

Question 19

"Contemporary" strategic controls involve comparing actual performance to predetermined goals.

Accepted Answer

A) True 
 B)False

Question 20

Unexpected events such as changes in consumer preference or new government regulations have little effect on short-term objectives that need to remain fixed to be effective.

Accepted Answer

A) True 
 B)False

Feedback-based control systems measure outcomes and serve as a guide to corrective action.

Effective short-term objectives have all of the following priorities except

In terms of corporate culture, Cirque du Soleil's focus is on customer service, not innovation.

Discuss the contingent nature of strategic controls. How would controls be different for firms pursuing overall low costs strategies versus differentiation strategies?

Examples of firms that have built a culture around product quality are

In firms with overall low cost strategies, the culture should foster _ levels of interdependence and rewards should be based primarily on _ measures of output.

Which of the following approaches to behavioural strategic control should be utilized least in an organization in which there is a great need for innovation and a high degree of autonomy?

Once a strong and healthy organizational culture has been established, it becomes self-sustaining.

McGill University's Prof. Mintzberg, writing about leaders and strategy, had observations which

The Sarbanes-Oxley Act of 2002 requires that CEOs and CFOs of publicly-listed companies must reveal off-balance-sheet finances and vouch for the accuracy of information provided.

What are the characteristics of short-term objectives? Provide examples of practical applications of these characteristics by organizations.

Reward systems that reinforce an organization's core values and contribute to organizational cohesiveness are the least effective type.

The failure of many auditing firms to raise red flags about accounting irregularities in companies such as Enron and WorldCom is generally attributed to all of the following factors except

The Sarbanes-Oxley Act of 2002 does not apply to Canadian publicly-listed companies operating in the U.S. that are listed on U.S. stock exchanges.

What are the "traditional" approaches to strategic control?

In firms with related diversification strategies, the culture should foster _ levels of interdependence and rewards should be based primarily on _ measures of output.

Discuss the benefits of using reward and incentive systems as a means of strategic control.

For firms facing complex and turbulent business environments

"Contemporary" strategic controls involve comparing actual performance to predetermined goals.

Unexpected events such as changes in consumer preference or new government regulations have little effect on short-term objectives that need to remain fixed to be effective.

Strategic Management: Creating Competitive Advantages

Analyzing the External Environment of the Firm: Creating Competitive Advantages

Assessing the Internal Environment of the Firm

Recognizing a Firms Intellectual Assets: Moving Beyond a Firms Tangible Resources

Business-Level Strategy: Creating and Sustaining Competitive Advantages

Corporate-Level Strategy: Creating Value Through Diversification

International Strategy: Creating Value in Global Markets

Entrepreneurial Strategy and Competitive Dynamics

Strategic Control and Corporate Governance

Strategic Leadership: Creating a Learning Organization and an Ethical Organization

Managing Innovation and Fostering Corporate Entrepreneurship

Filters

Exam 10: Creating Effective Organizational Designs

Feedback-based control systems measure outcomes and serve as a guide to corrective action.

Effective short-term objectives have all of the following priorities except

In terms of corporate culture, Cirque du Soleil's focus is on customer service, not innovation.

Discuss the contingent nature of strategic controls. How would controls be different for firms pursuing overall low costs strategies versus differentiation strategies?

Examples of firms that have built a culture around product quality are

In firms with overall low cost strategies, the culture should foster _____ levels of interdependence and rewards should be based primarily on _____ measures of output.

Which of the following approaches to behavioural strategic control should be utilized least in an organization in which there is a great need for innovation and a high degree of autonomy?

Once a strong and healthy organizational culture has been established, it becomes self-sustaining.

McGill University's Prof. Mintzberg, writing about leaders and strategy, had observations which

The Sarbanes-Oxley Act of 2002 requires that CEOs and CFOs of publicly-listed companies must reveal off-balance-sheet finances and vouch for the accuracy of information provided.

What are the characteristics of short-term objectives? Provide examples of practical applications of these characteristics by organizations.

Reward systems that reinforce an organization's core values and contribute to organizational cohesiveness are the least effective type.

The failure of many auditing firms to raise red flags about accounting irregularities in companies such as Enron and WorldCom is generally attributed to all of the following factors except

The Sarbanes-Oxley Act of 2002 does not apply to Canadian publicly-listed companies operating in the U.S. that are listed on U.S. stock exchanges.

What are the "traditional" approaches to strategic control?

In firms with related diversification strategies, the culture should foster _____ levels of interdependence and rewards should be based primarily on _____ measures of output.

Discuss the benefits of using reward and incentive systems as a means of strategic control.

For firms facing complex and turbulent business environments

"Contemporary" strategic controls involve comparing actual performance to predetermined goals.

Unexpected events such as changes in consumer preference or new government regulations have little effect on short-term objectives that need to remain fixed to be effective.

Strategic Management: Creating Competitive Advantages

Analyzing the External Environment of the Firm: Creating Competitive Advantages

Assessing the Internal Environment of the Firm

Recognizing a Firms Intellectual Assets: Moving Beyond a Firms Tangible Resources

Business-Level Strategy: Creating and Sustaining Competitive Advantages

Corporate-Level Strategy: Creating Value Through Diversification

International Strategy: Creating Value in Global Markets

Entrepreneurial Strategy and Competitive Dynamics

Strategic Control and Corporate Governance

Strategic Leadership: Creating a Learning Organization and an Ethical Organization

Managing Innovation and Fostering Corporate Entrepreneurship

Filters

In firms with overall low cost strategies, the culture should foster _ levels of interdependence and rewards should be based primarily on _ measures of output.

In firms with related diversification strategies, the culture should foster _ levels of interdependence and rewards should be based primarily on _ measures of output.