Exam 1: Strategic Management: Creating Competitive Advantages

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Which "organizational vision" did the text credit belonging to BCE Bell Canada Enterprises?

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According to the text, formulating strategy includes taking into consideration strategy at the business, international, digital, and corporate levels.

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As firms work to become more efficient and effective in the global business environment, they are forced to continually innovate. Innovation in an organization

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Firms must be aware of goals other than short-term profit maximization. One area of concern should be social responsibility which is

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Although vision statements vary from organization to organization, vision statements are intended to motivate and inspire employees to work toward a general goal.

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Wellpoint Health Networks states: "Wellpoint will redefine our industry: through a new generation of consumer-friendly products that put individuals back in control of their future." This is an example of a

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As our world increases in complexity, the global environment is increasingly competitive and challenging. The key to effective globalization is

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Shareholders, employees, and the community at large are among a firm's stakeholders.

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Strategic management includes strategy analysis, strategy formulation, and strategy implementation.

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In order to increase their competitiveness, organizations must continually analyze their strategy and their competitive environments. Strategy analysis includes

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The strategic management process should be addressed only by top-level executives. Mid-level and low-level employees are best equipped to implement the organization's strategies.

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The text discusses several characteristics of effective strategic objectives. List several of these and discuss why a firm's strategic objectives should meet these criteria.

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Globalization is impacting most firms today. Discuss what "globalization" means and how and why it impacts today's firms.

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Leadership is a necessary (but not sufficient) condition for organizational success. Leaders should emerge at which level(s) of an organization?

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It is important for organizations to primarily focus on financial objectives and be less concerned about other objectives and goals.

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Social responsibility is the idea that organizations are not only accountable to shareholders but also to the community at large.

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According to Henry Mintzberg, the realized strategies of a firm

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Social responsibility for Suncor Energy of Calgary means accountability to customers but NOT to employees.

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Sears has developed a sophisticated quantitative model that can predict the relationship between employee satisfaction, customer satisfaction, and financial results. This is an example of a symbiotic approach to strategic management.

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According to the text, a mission statement is an overarching statement that is massively inspiring, long-term, and only discusses the purpose of the company.

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