Exam 4: Assessing Strengths and Weaknesses: Doing an Internal Analysis

The ability of Honda to use its fuel-efficient and reliable engines in automobiles, motorcycles, and power generators is an example of

Which of the following are considered to be primary activities in a value chain analysis as outlined by Porter?

Ms. Krisak asks the question, "Does the ability to stay on the cutting edge of home interior trends provide our customer tangible benefits?" Under which step of the capabilities assessment profile are distinctive organizational capabilities identified?

The various organizational routines and processes that determine how efficiently and effectively the organization transforms its inputs into outputs are called

Preparing a current product-market profile emphasizes organization-customer interactions.

Doing an internal analysis is needed for making good strategic decisions.

An external audit is a thorough assessment of an organization's various internal functional areas.

The ability of Hampton Inn to provide customers moderately-priced accommodation with all the amenities and conveniences travelers want is an example of

Customer value arises from the similarity of products to others, the product is low priced, and the ability of the organization to respond to customer needs.

Identifying distinctive organizational capabilities involves

One criterion used to judge organizational strengths and weaknesses is

Resources that the organization possesses and capabilities that the organization has developed, both of which can be developed into a sustainable competitive advantage, are known as

The organization's major value-creating skills and capabilities that are shared across multiple product lines or multiple businesses are called

Northland Designs' ability to stay on the cutting edge of home interior trends throughout the company is called

Value chain analysis is a systematic way of examining all the organization's functional activities and how well they create customer value.

Organizational capabilities are regular, predictable, and sequential patterns of work activity by organizational members.

Which of the following is not a criterion mentioned in the text for determining whether or not resources and capabilities are strengths or weaknesses?

Distinctive organizational competencies are the common capabilities that do not distinguish an organization from its competitors.

All of the following reflect questions asked of the management function during the internal audit except

________ are the regular, predictable, and sequential patterns of work activities performed by organizational members.