Question 1

Giving advice and overreliance on closed questions are two communication strategies that:

Accepted Answer

A)  impact culturally sensitive interviewing 
B)  are pitfalls in interviewing 
C)  are most effective the initial meeting 
D)  should be used sparingly 
A)  impact culturally sensitive interviewing 
B)  are pitfalls in interviewing 
C)  are most effective the initial meeting 
D)  should be used sparingly B

Question 2

Eye contact, body language, and vocal qualities constitute:

Accepted Answer

A)  S-O-L-E-R. 
B)  open inquiries. 
C)  interviewer characteristics. 
D)  attending behavior. 
A)  S-O-L-E-R. 
B)  open inquiries. 
C)  interviewer characteristics. 
D)  attending behavior. D

Question 3

Using idioms and figurative language such as "cat got your tongue" illustrates:

Accepted Answer

A)  that language has different meanings. 
B)  the uniqueness of each client. 
C)  the cultural nature of spoken language. 
D)  rapport building skills. 
A)  that language has different meanings. 
B)  the uniqueness of each client. 
C)  the cultural nature of spoken language. 
D)  rapport building skills. A

Question 4

The proper amount of eye contact and the appropriate space between helper and client are examples of:

Accepted Answer

A)  S-O-L-E-R. 
B)  the cultural factors that play into the interpretation of body language. 
C)  ways to avoid interviewing pitfalls. 
D)  factors that influence the physical setting of an interview. 
A)  S-O-L-E-R. 
B)  the cultural factors that play into the interpretation of body language. 
C)  ways to avoid interviewing pitfalls. 
D)  factors that influence the physical setting of an interview.

Question 5

An example of an open inquiry is:

Accepted Answer

A)  Are you married? 
B)  How would you describe your marriage? 
C)  Who was in the wedding party? 
D)  How many invitations did you send? 
A)  Are you married? 
B)  How would you describe your marriage? 
C)  Who was in the wedding party? 
D)  How many invitations did you send?

Question 6

Eliciting information, a primary purpose of interviewing, is accomplished by:

Accepted Answer

A)  clarifying. 
B)  focusing. 
C)  questioning. 
D)  responding 
A)  clarifying. 
B)  focusing. 
C)  questioning. 
D)  responding

Question 7

An interviewer might use various types of responses during an interview.

Accepted Answer

A)  The type of response depends on the intent. 
B)  The type of response depends on the facilitation of discussion. 
C)  The type of response depends on what feels right at that moment. 
D)  The type of response doesn't matter as much as the tone of voice. 
A)  The type of response depends on the intent. 
B)  The type of response depends on the facilitation of discussion. 
C)  The type of response depends on what feels right at that moment. 
D)  The type of response doesn't matter as much as the tone of voice.

Question 8

The physical setting for an initial interview should include all but one of the following:

Accepted Answer

A)  Ensures confidentiality 
B)  Eliminates physical barriers 
C)  Position participants at right angles 
D)  Promote the attitudes and characteristics of the interviewer 
A)  Ensures confidentiality 
B)  Eliminates physical barriers 
C)  Position participants at right angles 
D)  Promote the attitudes and characteristics of the interviewer

Question 9

Sensitivity to a fatalistic element is critical when interviewing:

Accepted Answer

A)  Native Americans and those of Spanish language and customs 
B)  Women and African Americans 
C)  Native and African Americans 
D)  Those with Spanish language and customs 
A)  Native Americans and those of Spanish language and customs 
B)  Women and African Americans 
C)  Native and African Americans 
D)  Those with Spanish language and customs

Question 10

The core of the interviewing process is:

Accepted Answer

A)  relationship 
B)  eliminating barriers 
C)  communication 
D)  listening and questioning 
A)  relationship 
B)  eliminating barriers 
C)  communication 
D)  listening and questioning

Giving advice and overreliance on closed questions are two communication strategies that:

Eye contact, body language, and vocal qualities constitute:

Using idioms and figurative language such as "cat got your tongue" illustrates:

The proper amount of eye contact and the appropriate space between helper and client are examples of:

An example of an open inquiry is:

Eliciting information, a primary purpose of interviewing, is accomplished by:

An interviewer might use various types of responses during an interview.

The physical setting for an initial interview should include all but one of the following:

Sensitivity to a fatalistic element is critical when interviewing:

The core of the interviewing process is:

Introducing the Helping Process

The Assessment Phase

Assessment Skills

Interviewing Skills

Service-Delivery Planning

Planning Skills

Building a Case File

Skills to Build the Case File

Coordinating Services

Providing Services

Implementation and Termination Skills

Filters

Exam 4: Effective Intake Interviewing

Giving advice and overreliance on closed questions are two communication strategies that:

Eye contact, body language, and vocal qualities constitute:

Using idioms and figurative language such as "cat got your tongue" illustrates:

The proper amount of eye contact and the appropriate space between helper and client are examples of:

An example of an open inquiry is:

Eliciting information, a primary purpose of interviewing, is accomplished by:

An interviewer might use various types of responses during an interview.

The physical setting for an initial interview should include all but one of the following:

Sensitivity to a fatalistic element is critical when interviewing:

The core of the interviewing process is:

Introducing the Helping Process

The Assessment Phase

Assessment Skills

Interviewing Skills

Service-Delivery Planning

Planning Skills

Building a Case File

Skills to Build the Case File

Coordinating Services

Providing Services

Implementation and Termination Skills

Filters