Question 1

A manager who chooses the right goals to pursue but does a poor job of using resources to achieve these goals is said to have:

Accepted Answer

A) low efficiency/high effectiveness 
B) low inputs/high effectiveness 
C) high efficiency/high inputs 
D) high efficiency/low effectiveness 
E) high inputs/low outputs 
A) low efficiency/high effectiveness 
B) low inputs/high effectiveness 
C) high efficiency/high inputs 
D) high efficiency/low effectiveness 
E) high inputs/low outputs

Question 2

The outcome of organizing is the creation of a strategy.

Accepted Answer

A) True 
 B)False

Question 3

Canada's nonprofit and voluntary sector is the second largest in the world.

Accepted Answer

A) True 
 B)False

Question 4

When the top manager empathizes with his employees,he is demonstrating that he possesses ________ skills.

Accepted Answer

A) human 
B) conceptual 
C) technical 
D) negotiating 
E) organizing 
A) human 
B) conceptual 
C) technical 
D) negotiating 
E) organizing

Question 5

Which level of manager has cross-departmental responsibilities?

Accepted Answer

A) Department heads 
B) Top managers 
C) Middle managers 
D) First-line managers 
E) Executive managers 
A) Department heads 
B) Top managers 
C) Middle managers 
D) First-line managers 
E) Executive managers

Question 6

An example of high effectiveness and low efficiency is when a manager produces a product that customers want at a quality and price that they can afford.

Accepted Answer

A) True 
 B)False

Question 7

The process of evaluating how well an organization is achieving its goals and acting to maintain or improve its performance when standards are not met is known as:

Accepted Answer

A) planning 
B) empowering 
C) leading 
D) organizing 
E) controlling 
A) planning 
B) empowering 
C) leading 
D) organizing 
E) controlling

Question 8

_________ are responsible for supervising the use of resources in an organization to ensure that goals are achieved.

Accepted Answer

A) Controllers 
B) Employees 
C) Self-managed teams 
D) Managers 
E) Strategists 
A) Controllers 
B) Employees 
C) Self-managed teams 
D) Managers 
E) Strategists

Question 9

Identify and discuss the primary responsibilities of the three levels of management.

Accepted Answer

The three levels of management are first

Question 10

Planning is establishing task and authority relationships that allow people to work together to achieve organizational goals.

Accepted Answer

A) True 
 B)False

Question 11

Evaluating how well an organization is achieving its goals is known as strategizing.

Accepted Answer

A) True 
 B)False

Question 12

Job satisfaction is the collection of feelings and beliefs that managers have about their current jobs.

Accepted Answer

A) True 
 B)False

Question 13

Top managers devote most of their time to planning and organizing.

Accepted Answer

A) True 
 B)False

Question 14

Top managers spend the largest amount of their time on which of the following tasks?

Accepted Answer

A) Planning and organizing 
B) Organizing and controlling 
C) Leading and controlling 
D) Controlling and planning 
E) Facilitating and leading 
A) Planning and organizing 
B) Organizing and controlling 
C) Leading and controlling 
D) Controlling and planning 
E) Facilitating and leading

Question 15

Which of the following is not a responsibility of top managers?

Accepted Answer

A) Train new employees 
B) Carry out the organizational vision 
C) Establish organizational goals 
D) Decide how different departments should interact 
E) Monitor how well middle managers are using resources to achieve goals 
A) Train new employees 
B) Carry out the organizational vision 
C) Establish organizational goals 
D) Decide how different departments should interact 
E) Monitor how well middle managers are using resources to achieve goals

Question 16

Henry Mintzberg grouped ________ roles into ________ broad categories.

Accepted Answer

A) 12; 4 
B) 10; 3 
C) 7; 3 
D) 12; 3 
E) 10; 12 
A) 12; 4 
B) 10; 3 
C) 7; 3 
D) 12; 3 
E) 10; 12

Question 17

The process used to establish a structure of workplace relationships that allows organizational members to work together to achieve organizational goals is known as:

Accepted Answer

A) planning 
B) organizing 
C) leading 
D) controlling 
E) strategizing 
A) planning 
B) organizing 
C) leading 
D) controlling 
E) strategizing

Question 18

When the vice-president of sales establishes a formal system of task and reporting relationships within their department,in which function is he or she engaged?

Accepted Answer

A) Controlling 
B) Planning 
C) Organizing 
D) Leading 
E) Motivating 
A) Controlling 
B) Planning 
C) Organizing 
D) Leading 
E) Motivating

Question 19

When founders hire employees for their new ventures,they tend to be attracted to and choose employees whose personalities are like their own,it is known as:

Accepted Answer

A) The reverse leadership doctrine 
B) Attraction-selection-attrition (AS
A) framework 
C) Emotional intelligence 
D) Organizational citizenship behaviours 
E) Corporate social responsibility 
A) The reverse leadership doctrine 
B) Attraction-selection-attrition (AS
A) framework 
C) Emotional intelligence 
D) Organizational citizenship behaviours 
E) Corporate social responsibility

Question 20

Interpersonal skills are demonstrated by the ability to analyze and diagnose a situation.

Accepted Answer

A) True 
 B)False

A manager who chooses the right goals to pursue but does a poor job of using resources to achieve these goals is said to have:

The outcome of organizing is the creation of a strategy.

Canada's nonprofit and voluntary sector is the second largest in the world.

When the top manager empathizes with his employees,he is demonstrating that he possesses ________ skills.

Which level of manager has cross-departmental responsibilities?

An example of high effectiveness and low efficiency is when a manager produces a product that customers want at a quality and price that they can afford.

The process of evaluating how well an organization is achieving its goals and acting to maintain or improve its performance when standards are not met is known as:

_________ are responsible for supervising the use of resources in an organization to ensure that goals are achieved.

Identify and discuss the primary responsibilities of the three levels of management.

Planning is establishing task and authority relationships that allow people to work together to achieve organizational goals.

Evaluating how well an organization is achieving its goals is known as strategizing.

Job satisfaction is the collection of feelings and beliefs that managers have about their current jobs.

Top managers devote most of their time to planning and organizing.

Top managers spend the largest amount of their time on which of the following tasks?

Which of the following is not a responsibility of top managers?

Henry Mintzberg grouped roles into broad categories.

The process used to establish a structure of workplace relationships that allows organizational members to work together to achieve organizational goals is known as:

When the vice-president of sales establishes a formal system of task and reporting relationships within their department,in which function is he or she engaged?

When founders hire employees for their new ventures,they tend to be attracted to and choose employees whose personalities are like their own,it is known as:

Interpersonal skills are demonstrated by the ability to analyze and diagnose a situation.

Managing the Organizational Environment

Managing Decision Making

Managing Planning and Strategy

Managing Organizational Structure

Managing Communication and Information Technology IT

Managing Human Resources

Managing Motivation

Managing Leadership

Managing Teams

Managing Control and Operations

Managing Change

Filters

Exam 1: Managers and Managing

A manager who chooses the right goals to pursue but does a poor job of using resources to achieve these goals is said to have:

The outcome of organizing is the creation of a strategy.

Canada's nonprofit and voluntary sector is the second largest in the world.

When the top manager empathizes with his employees,he is demonstrating that he possesses ________ skills.

Which level of manager has cross-departmental responsibilities?

An example of high effectiveness and low efficiency is when a manager produces a product that customers want at a quality and price that they can afford.

The process of evaluating how well an organization is achieving its goals and acting to maintain or improve its performance when standards are not met is known as:

_________ are responsible for supervising the use of resources in an organization to ensure that goals are achieved.

Identify and discuss the primary responsibilities of the three levels of management.

Planning is establishing task and authority relationships that allow people to work together to achieve organizational goals.

Evaluating how well an organization is achieving its goals is known as strategizing.

Job satisfaction is the collection of feelings and beliefs that managers have about their current jobs.

Top managers devote most of their time to planning and organizing.

Top managers spend the largest amount of their time on which of the following tasks?

Which of the following is not a responsibility of top managers?

Henry Mintzberg grouped ________ roles into ________ broad categories.

The process used to establish a structure of workplace relationships that allows organizational members to work together to achieve organizational goals is known as:

When the vice-president of sales establishes a formal system of task and reporting relationships within their department,in which function is he or she engaged?

When founders hire employees for their new ventures,they tend to be attracted to and choose employees whose personalities are like their own,it is known as:

Interpersonal skills are demonstrated by the ability to analyze and diagnose a situation.

Managing the Organizational Environment

Managing Decision Making

Managing Planning and Strategy

Managing Organizational Structure

Managing Communication and Information Technology IT

Managing Human Resources

Managing Motivation

Managing Leadership

Managing Teams

Managing Control and Operations

Managing Change

Filters

Henry Mintzberg grouped roles into broad categories.