Question 1

Communication skills for senders include:

Accepted Answer

A) Being empathetic 
B) Being a good listener 
C) Using jargon with people from outside the organization and industry 
D) Paying attention 
E) Ensuring a feedback mechanism is built into messages 
A) Being empathetic 
B) Being a good listener 
C) Using jargon with people from outside the organization and industry 
D) Paying attention 
E) Ensuring a feedback mechanism is built into messages E

Question 2

Which of the following is a face-to-face communication technique that is effective for many managers at all levels in an organization?

Accepted Answer

A) Groveling 
B) MBWA 
C) Jargon 
D) The grapevine 
E) The circle network 
A) Groveling 
B) MBWA 
C) Jargon 
D) The grapevine 
E) The circle network B

Question 3

Communication skills for receivers include:

Accepted Answer

A) Selecting a medium that the receiver monitors 
B) Paying attention 
C) Selecting an appropriate medium for the message 
D) Send messages that are clear and complete 
E) Ensure misleading rumours are not spread 
A) Selecting a medium that the receiver monitors 
B) Paying attention 
C) Selecting an appropriate medium for the message 
D) Send messages that are clear and complete 
E) Ensure misleading rumours are not spread B

Question 4

The amount of information,which a communication medium can carry,is known as information richness.

Accepted Answer

A) True 
 B)False

Question 5

The way you dress affect show others perceive you.

Accepted Answer

A) True 
 B)False

Question 6

The person wishing to share information with some other person in the transmission phase of communication is known as the receiver.

Accepted Answer

A) True 
 B)False

Question 7

Which communication style gets irritated with illogical thinking?

Accepted Answer

A) Functional communicator 
B) Intuitive communicator 
C) Directive communicator 
D) Personal communicator 
E) Analytical communicator 
A) Functional communicator 
B) Intuitive communicator 
C) Directive communicator 
D) Personal communicator 
E) Analytical communicator

Question 8

The "Y" network symbolizes either formal horizontal or lateral communication among people at the same level of the organization or formal top-down or bottom-up vertical networks.

Accepted Answer

A) True 
 B)False

Question 9

Receivers can improve the communication process by learning to be good listeners.

Accepted Answer

A) True 
 B)False

Question 10

Which communication style may jump to the end game quickly?

Accepted Answer

A) Functional communicator 
B) Intuitive communicator 
C) Directive communicator 
D) Personal communicator 
E) Analytical communicator 
A) Functional communicator 
B) Intuitive communicator 
C) Directive communicator 
D) Personal communicator 
E) Analytical communicator

Question 11

All of the following are characteristics of giving effective feedback,except:

Accepted Answer

A) Focus on specific behaviours 
B) Keep feedback impersonal 
C) Paying attention 
D) Selecting an appropriate medium for the message 
E) Send messages that are clear and complete 
A) Focus on specific behaviours 
B) Keep feedback impersonal 
C) Paying attention 
D) Selecting an appropriate medium for the message 
E) Send messages that are clear and complete

Question 12

In choosing a communication medium,managers should consider:

Accepted Answer

A) The level of information richness that is needed 
B) The personality of the receiver 
C) The mood of the sender 
D) The skills and abilities of the sender 
E) The perception of the receiver 
A) The level of information richness that is needed 
B) The personality of the receiver 
C) The mood of the sender 
D) The skills and abilities of the sender 
E) The perception of the receiver

Question 13

Applications software,such as programs for word processing,spreadsheets,graphics,and database management,is software developed for a specific task.

Accepted Answer

A) True 
 B)False

Question 14

Which communication style has a high level of emotional intelligence?

Accepted Answer

A) Functional communicator 
B) Intuitive communicator 
C) Directive communicator 
D) Personal communicator 
E) Analytical communicator 
A) Functional communicator 
B) Intuitive communicator 
C) Directive communicator 
D) Personal communicator 
E) Analytical communicator

Question 15

Which of the following communication networks allows information to flow freely among and between members of a department or work unit?

Accepted Answer

A) The Wheel 
B) The Circle 
C) The All-Channel 
D) The Chain 
E) The "Y" 
A) The Wheel 
B) The Circle 
C) The All-Channel 
D) The Chain 
E) The "Y"

Question 16

Describe the three-tiered system of interlinked computers that has facilitated networking in today's wireless technological environment.

Accepted Answer

The three-tier network consisting of cli

Question 17

A social media strategy should communicate the brand or identity of the organization.

Accepted Answer

A) True 
 B)False

Question 18

In the transmission phase of the communication process,the translation of the message into understandable symbols or language is known as:

Accepted Answer

A) Receiving 
B) Encoding 
C) Noising 
D) Sending 
E) Decoding 
A) Receiving 
B) Encoding 
C) Noising 
D) Sending 
E) Decoding

Question 19

Receivers should pay attention.

Accepted Answer

A) True 
 B)False

Question 20

The sharing of information between two or more people within the organization in order to reach a common understanding is known as:

Accepted Answer

A) Noise 
B) Encoding 
C) Communication 
D) Decoding 
E) Jargon 
A) Noise 
B) Encoding 
C) Communication 
D) Decoding 
E) Jargon

Communication skills for senders include:

Which of the following is a face-to-face communication technique that is effective for many managers at all levels in an organization?

Communication skills for receivers include:

The amount of information,which a communication medium can carry,is known as information richness.

The way you dress affect show others perceive you.

The person wishing to share information with some other person in the transmission phase of communication is known as the receiver.

Which communication style gets irritated with illogical thinking?

The "Y" network symbolizes either formal horizontal or lateral communication among people at the same level of the organization or formal top-down or bottom-up vertical networks.

Receivers can improve the communication process by learning to be good listeners.

Which communication style may jump to the end game quickly?

All of the following are characteristics of giving effective feedback,except:

In choosing a communication medium,managers should consider:

Applications software,such as programs for word processing,spreadsheets,graphics,and database management,is software developed for a specific task.

Which communication style has a high level of emotional intelligence?

Which of the following communication networks allows information to flow freely among and between members of a department or work unit?

Describe the three-tiered system of interlinked computers that has facilitated networking in today's wireless technological environment.

A social media strategy should communicate the brand or identity of the organization.

In the transmission phase of the communication process,the translation of the message into understandable symbols or language is known as:

Receivers should pay attention.

The sharing of information between two or more people within the organization in order to reach a common understanding is known as:

Managers and Managing

Managing the Organizational Environment

Managing Decision Making

Managing Planning and Strategy

Managing Organizational Structure

Managing Human Resources

Managing Motivation

Managing Leadership

Managing Teams

Managing Control and Operations

Managing Change

Filters

Exam 6: Managing Communication and Information Technology IT

Communication skills for senders include:

Which of the following is a face-to-face communication technique that is effective for many managers at all levels in an organization?

Communication skills for receivers include:

The amount of information,which a communication medium can carry,is known as information richness.

The way you dress affect show others perceive you.

The person wishing to share information with some other person in the transmission phase of communication is known as the receiver.

Which communication style gets irritated with illogical thinking?

The "Y" network symbolizes either formal horizontal or lateral communication among people at the same level of the organization or formal top-down or bottom-up vertical networks.

Receivers can improve the communication process by learning to be good listeners.

Which communication style may jump to the end game quickly?

All of the following are characteristics of giving effective feedback,except:

In choosing a communication medium,managers should consider:

Applications software,such as programs for word processing,spreadsheets,graphics,and database management,is software developed for a specific task.

Which communication style has a high level of emotional intelligence?

Which of the following communication networks allows information to flow freely among and between members of a department or work unit?

Describe the three-tiered system of interlinked computers that has facilitated networking in today's wireless technological environment.

A social media strategy should communicate the brand or identity of the organization.

In the transmission phase of the communication process,the translation of the message into understandable symbols or language is known as:

Receivers should pay attention.

The sharing of information between two or more people within the organization in order to reach a common understanding is known as:

Managers and Managing

Managing the Organizational Environment

Managing Decision Making

Managing Planning and Strategy

Managing Organizational Structure

Managing Human Resources

Managing Motivation

Managing Leadership

Managing Teams

Managing Control and Operations

Managing Change

Filters