Exam 12: Incident Investigation

Ling arrives at her workplace to find there has been an incident and she is being put in charge of finding out how a piece of equipment was damaged during the repair of a nearby piece of equipment. The damage to all of the involved equipment is fairly significant, and an investigation will add to the anticipated production delays. Nobody was injured and due to the financial impact Ling decides to delay an investigation until her supervisor returns from vacation. Ling should be concerned about which of the following as it relates to the quality of the incident?

Inspection of the incident scene to get a picture of the total environment is the definition of which investigation method?

What organization would have the legal right to demand a mandatory investigation into the Toronto worker's death?

. Re-enactments are an investigative technique design to elicit the truth from witnesses.

Most incidents are the result of a single contributing factor.

What would be an example of the fourth level of defence from the Swiss cheese model, which might have prevented this fatality?

The theory of normal incidents would be more likely to be used in investigating incidents in what type of industry?

Abbreviations such as "n/a" for "not applicable" should not be used on investigation report forms.

Nuclear power plants are high-reliability organizations.

An incident investigation that is conducted appropriately should help an organization determine which of the following?

As a result of the investigation, it was revealed that Kyle had been suffering from depression for several months. What theory explicitly mentions mental problems?

Examining tools for wear and tear following an incident falls under a potential environmental factor.

Read OH&S Notebook 12.3, Analysis of an Incident, and identify the human, situational, and/or environmental factors that contributed to the incident.

The "knot" in the bow-tie model represents the event or incident.

Why can witnesses' recall become distorted if investigation is not begun in a timely manner?

What is the key element in cognitive interviews that elicits more accurate information from eyewitnesses?

Noria from HR is doing a walkthrough shortly after an incident in the shipping area and needs to know how the conveyor belt is operated. Whom should she ask?

A typical cognitive interview involves probing questions.

According to the textbook, what should coworkers who witnessed the incident be offered prior to being interviewed?

Define "incident investigation" and describe the aim and benefits of incident investigations.