Exam 18: Using Advanced Information Technology to Increase Performance

A manager spent hours reviewing a comprehensive report to determine that only two brief sections were helpful inputs to a decision that needed to be made. The manager thought that this report

To realize any of the benefits of actions taken to achieve control of an organization, managers must

Rapid advances in IT have been associated with a flattening of the organizational hierarchy, which results in a(n)

________ is trade that takes place between a company and individual consumers using IT and the Internet.

Define a boundaryless organization and discuss the effects of rapid IT development on organizations.

Problems that normally require human expertise are increasingly being addressed by ________ systems, which employ human knowledge embedded in computer software.

When two organizations pool resources, know-how, rewards, and risk in order to produce and market a product, they are

In reviewing marketing and sales data, top management determines that the majority of a product's sales are to existing consumers. This product is in the ________ stage of the product life cycle.

Chen-Chu is compiling a thorough study of competitive products to create new product requirements. She is including only products with a similar use that target the same customer segment and price point. It is the ________ of the information that makes it useful for the company.

A new product is experiencing some market buzz and sales are slow but beginning to trend upward. This product is in the ________ stage of the product life cycle.

Define data and information and provide an example that differentiates between the two. Explain why information is so important to managers.

________ systems effectively process routine tasks and generate volumes of data but do not summarize the data into a form most valuable for decision making.

________ is trade that relies on IT and the Internet to link and coordinate the value chains of different companies.

Each month, a sales team reviews a report that summarizes monthly sales, compares them to previous years, and projects possible trends going forward. This report is an example of

While Margaret produced an insightful and comprehensive report comparing the attributes of key competitors' products, she delivered the report one week after the product planning team finalized features for the next production cycle. Margaret's report was lacking the information attribute of

A(n)________ system handles sales that take place between companies and between companies and consumers using IT and the Internet.

Explain how a decision support system can help managers make better nonprogrammed decisions and provide an example.

The methods or techniques for organizing, storing, and transmitting information are referred to as information technology.

A(n)________ is a line of software code.

A(n)________ system is a computer system that gathers comprehensive data, organizes it, and summarizes it in ways that are useful to managers for controlling, controlling, and decision-making tasks.