Exam 18: Using Advanced Information Technology to Increase Performance
Exam 1: Managers and Managing101 Questions
Exam 2: The Evolution of Management Thought100 Questions
Exam 3: Values Attitudes, Emotions, and Culture: the Manager As a Person100 Questions
Exam 4: Ethics and Social Responsibility100 Questions
Exam 5: Managing Diverse Employees in a Multicultural Environment101 Questions
Exam 6: Managing in the Global Environment100 Questions
Exam 7: Decision Making, Learning, Creativity, and Entrepreneurship100 Questions
Exam 8: The Manager As a Planner and Strategist100 Questions
Exam 9: Value Chain Management Functional Strategies for Competitive Advantage100 Questions
Exam 10: Managing Organizational Structure and Culture100 Questions
Exam 11: Organizational Control and Change100 Questions
Exam 12: Human Resource Management100 Questions
Exam 13: Motivation and Performance100 Questions
Exam 14: Leadership100 Questions
Exam 15: Effective Groups and Teams100 Questions
Exam 16: Promoting Effective Communication99 Questions
Exam 17: Managing Conflict, Politics, and Negotiation99 Questions
Exam 18: Using Advanced Information Technology to Increase Performance100 Questions
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Define the concepts of, and relationship between, information technology and management information systems. Identify the three primary reasons why managers need information.
(Essay)
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Kendra is heavily dependent on IT to stay aligned with her job assignments, perform her role, and keep connected to her manager. She has an office but seldom uses it. Kendra is part of a
(Multiple Choice)
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________ refers to raw, unsummarized, and unanalyzed facts.
(Multiple Choice)
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Define artificial intelligence and expert systems. What requirements must IT address in order to sufficiently mimic human expertise?
(Essay)
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A factory in Europe has excess manufacturing capability and formally agrees to begin producing and distributing products for a U.S.-based company eager to build a presence in Europe. This is an example of
(Multiple Choice)
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Modern information systems ________ an organization's need for hierarchy and ________ its efficiency.
(Multiple Choice)
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A(n)________ system leverages IT, including application software, to link functional activities through every stage of the value chain and increase competitive advantage.
(Multiple Choice)
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When advancing IT leads to the development of a more advanced product, older products become obsolete and enter the decline stage of the product life cycle.
(True/False)
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A(n)________ system is the most advanced management information system that incorporates artificial intelligence in its design.
(Multiple Choice)
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Call center employees for an online store use sophisticated software that analyzes customer complaints and proposes solutions based on how customers with similar problems have perceived solutions in the past. This tool is an example of a(n)________ system.
(Multiple Choice)
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A(n)________ is a company-specific virtual information system that systematizes the knowledge of its employees, facilitates sharing, and integrates their expertise.
(Multiple Choice)
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A decision support system would NOT be a recommended MIS for determining
(Multiple Choice)
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Decisions regarding ________ are within the scope of responsibility of top management in a company.
(Multiple Choice)
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Management information systems came into existence during the computer age.
(True/False)
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The advent of ________ computers that allow individual employees to access companywide networks composed of hardware and software resources has increased the ability of companies to manage information, control activities, and make better decisions.
(Multiple Choice)
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The first step that managers need to take to achieve control over organizational activities is to
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