Exam 10: Managing Organizational Structure and Culture

A furniture store's employees have historically held distinct roles in either showroom sales or order processing and fulfilment services. What would be the best strategy for the company to adopt in order to have employees participate in both aspects of the business?

Daniella manages a cafe that now offers online ordering and pickup for customers. The number of online orders is increasing, and she is determining how best to allocate tasks among her employees to become more efficient. Daniella is addressing

Decentralizing authority empowers employees and allows them to behave in a flexible way even as the organization hierarchy grows.

Organizational culture is shaped in part by the personal and professional characteristics of people within the organization.

Direct contact and liaison roles provide sufficient coordination when multiple functions or divisions must work together on common goals and problems.

Rosa is assigned new projects to be completed each week. She determines how best to approach each one, only consulting with her manager for project clarification or assistance with road blocks. Rosa's job demonstrates

________ is the extent to which a job requires that a worker perform the necessary activities to complete a job, from the beginning to the end of production.

In designing the company structure, the managers chose to ________ and gave lower-level managers and nonmanagerial employees the right to make important decisions about how to use organizational resources.

Maria reports to Jeff. Jeff's team specializes in programming features for mobile phones. Maria is also accountable to Connie, the product team manager, who is responsible for a new device being developed. This is an example of a ________ structure.

Discuss the advantages of grouping functions into divisions that focus their efforts on the production and marketing of specific products.

An organizational chart of a company shows vice presidents with responsibility for key areas such as design, manufacturing, sales, marketing, and after-sales support. This reflects a ________ structure.

A ________ structure provides an organization with the most flexibility, but easier to operate.

When considering an external environment with a high level of resources and low degree of uncertainty, managers are most likely to

José works for a company where he is given the freedom to decide how best to carry out the tasks assigned to him. It can be said that José's job has high

Many organizations choose a divisional structure to enable functions to work better together toward achieving business goals. Demonstrate your understanding of the three forms of divisional structure by providing an example for each form.

The more complicated the technology that an organization uses,

Kendra works for a pharmaceutical company. She directly manages three employees and she reports to a regional manager. Kendra's position is as a(n)________ manager.

What characteristics of an organizational structure and culture are best suited to achieving a cost-leadership strategy?

Adaptive organizational cultures focus on short-term employment to meet the immediate needs of the business rather than on inspiring employees for growth and change.

Researchers have determined that stable, mechanistic organizational structures are always the most effective.