Exam 8: Listening to Out-Group Members

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Placing out-group members on equal footing in the group describes:

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Out-group members are disconnected and not fully engaged with the group's goals.

(True/False)
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There are six major strategies for dealing with out-group members.

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What strategy involves the leader trying to place himself or herself in the shoes of out-group members?

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Out-group members have a positive impact on group synergy.

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Out-groups form when people disagree with the social, political, or ethical positions of the group.

(True/False)
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One of our strongest interpersonal needs is to know we belong.

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What is not an impact of out-groups?

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Simply hearing out-group members' complaints is an effective way of responding to them.

(True/False)
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