Exam 6: Store Design, Layout, and Visual Merchandising Strategy
Exam 1: Introduction to the World of Retailing66 Questions
Exam 2: Types of Retailers106 Questions
Exam 3: Customer Buying Behaviou52 Questions
Exam 4: Retail Market Strategy106 Questions
Exam 5: Retail Locations Strategytrade Area Decisions and Site Assessment111 Questions
Exam 6: Store Design, Layout, and Visual Merchandising Strategy80 Questions
Exam 7: International Retailing Strategy29 Questions
Exam 8: Financial Strategy92 Questions
Exam 9: Information Systems and Supply Chain Management91 Questions
Exam 10: Merchandise Management57 Questions
Exam 11: Buying Strategies89 Questions
Exam 12: Retail Pricing96 Questions
Exam 13: Human Resource Management and Staff Training Issues132 Questions
Exam 14: Building Customer Loyalty: Customer Relationship Management and Service Strategies143 Questions
Exam 15: Appealing to the Customer: Retail Communication Mix69 Questions
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Boris wanted to buy a life-like owl for his office for Halloween. He found the owls in an aisle at Zellers that had costumes, candy, and decorations. This special section is an example of a(n):
(Multiple Choice)
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The trade-off between ease of finding merchandise and providing a varied and interesting layout is determined by:
(Multiple Choice)
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Which store design contains long gondolas of merchandise and aisles in a repetitive manner?
(Multiple Choice)
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Which colours are you most likely to find in a fast-food restaurant?
(Multiple Choice)
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Which of the following is an example of the use of atmospherics?
(Multiple Choice)
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A bookstore organizes its stock by topic. It has a mystery novel section, a romance novel section, a how-to-do-it section, a travel book section, etc. The bookstore is obviously using a___________ presentation.
(Multiple Choice)
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In Mountain Equipment Co-op, near the entrance to the department where kayak and canoe merchandise is sold, are three kayaks suspended from the ceiling. The display attracts many customers into that department. The display is an example of a(n):
(Multiple Choice)
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Maps that describe the location of merchandise based on profitability are called:
(Multiple Choice)
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When Moe visited Sears to buy tea cups, he was astonished to see them displayed up a wall almost to the ceiling. What type of feature area is Sears using for the tea cups?
(Multiple Choice)
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To allocate space to items, categories, and departments, store planners and merchandise managers must know:
(Multiple Choice)
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Bloomingdales in New York uses time-released atomizers that spray a lavender scent in the lingerie department. The managers say it enhances the customer's shopping experience, soothes shoppers, and increases sales. Which of the following design objectives would this practice most likely satisfy?
(Multiple Choice)
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When Lorna went to buy a pair of walking shorts this spring, she first noticed the store had three racks of shorts. Then she noticed all the shorts on one rack were $35.95, all the shorts on the second rack were priced at $39.95, and all the shorts on the third rack were priced at $44.95. What type of merchandise presentation did Lorna see?
(Multiple Choice)
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As Danny walked the downtown streets, he passed an office supply store that had a desk, chair, and filing cabinet covered in dust as well as three dead plants and an array of dead insects in the front. What advice could he give to the office supply retailer?
(Multiple Choice)
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When Michelle walked into the store, she saw it was full of rows of self-service counters with tiers of shelves back-to-back. Immediately she knew the store manager had used a ________ store layout.
(Multiple Choice)
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Which of the following is a straight line to feelings of happiness, hunger, disgust, and nostalgia?
(Multiple Choice)
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Blockbuster video rental stores typically place the most current tape boxes on shelves so that the scenes depicted on the tape box can attract the customer. This is an example of:
(Multiple Choice)
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What type of presentation technique helps retailers effectively organize merchandise to follow the eye's natural movement?
(Short Answer)
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Why is it important to have the store design consistent with the image and strategy?
(Essay)
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