Exam 6: Foundations of Group Behavior

Social loafing may be caused by the concentration of responsibility.

Adila, Bibi, and Radwa work in different departments but often eat lunch together. They are an example of what type of group?

Most people assume that a police officer should behave in a lawful manner, not show any favoritism to any particular group, and do their best to uphold the law. What term is used for this kind of belief?

Whereas command groups are determined by the organization chart, task and interests, friendship groups develop because of the necessity to satisfy one's work needs.

Safiya works as a salesperson in a department store. Whenever a customer asks for an item that is in stock but not on display, she usually tells them that the product is out of stock. "It's a pain going into the stock-room to find an item," says Safiya. "Nobody in my department ever tells a customer the truth about what is in stock." This example illustrates which of the following facts about deviant workplace behavior?

Differentiate the terms role identity, role perception, and role expectation.

Group decisions generate higher quality decisions than individual decisions.

Evidence indicates that Asch's findings about group conformity are culture bound.

What term is used for the socially defined position or rank given to groups or group members by others?

What sort of group is defined by the organization's structure?

As group performance increases with group size, the addition of new members to the group has positive returns on productivity.

Which is not a common class of norms appearing in most work groups?

In the punctuated equilibrium model, the group's direction is reexamined frequently in the first half of the group's life and is likely to be altered.

You decide that your company's choice of which new product to manufacture needs to have widespread acceptance and that this decision needs to be of the highest quality possible. Having read the literature on decision making, you believe that this choice needs to be made by a group of your best managers. -You have decided to use the electronic meeting technique. Which of the following is not true about this type of meeting?

Several years ago you began a small retail store to sell computer parts. The store grew and the business expanded to offer computer repair and custom programming. You have noticed that people have definite expectations about what their appropriate roles within the expanding company should be. -To clear up role confusion, you have decided that you must come to an unwritten agreement with each employee about your mutual expectations. You are developing a(n)__________ .

A group is most likely to tolerate deviation from a group's conformity norms by which of the following individuals?

Zimbardo's study suggested that in some circumstances we can change roles very quickly. .

What term is used for the degree to which group members are attracted to one another and are motivated to stay in the group?

Cultures differ on the criteria that define status.

Employees who band together to seek improved working conditions form a(n)__________ group.