Question 1

Which of the following statements is not true about the difference between men and women when it comes to emotional reactions?

Accepted Answer

A)  Women express emotions more intensely. 
B)  Men express anger more frequently. 
C)  Men express emotions more intensely. 
D)  Women may have a greater need for social approval. 
E)  Women show greater emotional expression. 
A)  Women express emotions more intensely. 
B)  Men express anger more frequently. 
C)  Men express emotions more intensely. 
D)  Women may have a greater need for social approval. 
E)  Women show greater emotional expression. C

Question 2

What term is used for those emotions that an organization requires workers to show and considers appropriate in a given job?

Accepted Answer

A)  conditional emotions 
B)  mandated emotions 
C)  felt emotions 
D)  required emotions 
E)  displayed emotions 
A)  conditional emotions 
B)  mandated emotions 
C)  felt emotions 
D)  required emotions 
E)  displayed emotions E

Question 3

For most people social activities decrease positive mood.

Accepted Answer

A) True 
 B)False  False

Question 4

Research suggests that weather has no effect on mood.

Accepted Answer

A) True 
 B)False

Question 5

What do you call the practice of modifying one's true inner feelings based on display rules?

Accepted Answer

A)  deep acting 
B)  surface acting 
C)  affective camouflage 
D)  emotional subterfuge 
E)  repressed affection 
A)  deep acting 
B)  surface acting 
C)  affective camouflage 
D)  emotional subterfuge 
E)  repressed affection

Question 6

It is generally accepted that moods and emotions can mutually influence one another.

Accepted Answer

A) True 
 B)False

Question 7

Some researchers doubt the existence of emotional intelligence. Which of the following is an argument they use against it?

Accepted Answer

A)  Emotions cannot be measured by testing as can be done for personality or intelligence. 
B)  People with high EI appear to be high performers in the eyes of others rather than in reality. 
C)  The concept of EI is so broad and variegated as to render it effectively meaningless. 
D)  EI assumes that decisions made emotively are superior to those made dispassionately. 
E)  The tests used to measure EI are too simplistic in what they define as right and wrong answers. 
A)  Emotions cannot be measured by testing as can be done for personality or intelligence. 
B)  People with high EI appear to be high performers in the eyes of others rather than in reality. 
C)  The concept of EI is so broad and variegated as to render it effectively meaningless. 
D)  EI assumes that decisions made emotively are superior to those made dispassionately. 
E)  The tests used to measure EI are too simplistic in what they define as right and wrong answers.

Question 8

What is the difference between felt emotions and displayed emotions?

Accepted Answer

You can better understand emotions if yo

Question 9

Amber and Sami were recently hired at a marketing agency. While Amber is typically in a good mood, Sami appears to be depressed most of the time.
-What might Amber use to help her make good decisions quickly?

Accepted Answer

A)  shortcuts 
B)  selection bias 
C)  less judgment 
D)  holistics 
E)  heuristics 
A)  shortcuts 
B)  selection bias 
C)  less judgment 
D)  holistics 
E)  heuristics

Question 10

Amber and Sami were recently hired at a marketing agency. While Amber is typically in a good mood, Sami appears to be depressed most of the time.
-The corporate office has determined that the company vision needs tweaking. As their manager, how might you increase the likelihood that Amber and Sami will accept the change?

Accepted Answer

A)  arouse emotions and link them to the vision 
B)  motivate employees by putting them in a good mood 
C)  evoke empathy for the CEO 
D)  negotiate with them and express anger 
E)  demonstrate how the vision will better the company 
A)  arouse emotions and link them to the vision 
B)  motivate employees by putting them in a good mood 
C)  evoke empathy for the CEO 
D)  negotiate with them and express anger 
E)  demonstrate how the vision will better the company

Question 11

Studies have not shown a clear correlation between emotional intelligence and performance.

Accepted Answer

A) True 
 B)False

Question 12

Displayed emotions are innate.

Accepted Answer

A) True 
 B)False

Question 13

What does the case of Phineas Gage serve to illustrate?

Accepted Answer

A)  intelligent design 
B)  the effectiveness of the matrix structure 
C)  the importance of emotions on reasoning 
D)  effective management 
E)  why women are ineffective managers 
A)  intelligent design 
B)  the effectiveness of the matrix structure 
C)  the importance of emotions on reasoning 
D)  effective management 
E)  why women are ineffective managers

Question 14

Culture dictates how we construe emotional displays.

Accepted Answer

A) True 
 B)False

Question 15

Emotions can be neutral.

Accepted Answer

A) True 
 B)False

Question 16

Tarek is very prone to experiencing emotions in a much stronger manner than most other people. Things that wouldn't provoke any significant emotional response in the average person often send him into fits of happiness, anger, or depression. Tarek has a high level of which of the following?

Accepted Answer

A)  introversion 
B)  affect intensity 
C)  positive affect 
D)  negative affect 
E)  extraversion 
A)  introversion 
B)  affect intensity 
C)  positive affect 
D)  negative affect 
E)  extraversion

Question 17

When Phineas Gage had an iron bar driven through his brain he ____________.

Accepted Answer

A)  died immediately 
B)  became uncontrollably violent 
C)  lost the ability to experience emotions 
D)  became much more intelligent 
E)  lost the ability to encode new memories 
A)  died immediately 
B)  became uncontrollably violent 
C)  lost the ability to experience emotions 
D)  became much more intelligent 
E)  lost the ability to encode new memories

Question 18

Explain how stress affects emotions and moods.

Accepted Answer

Stress affects emotions and moods. For e

Question 19

In a highly individualistic culture an observer seeing a happy expression on a friend's face would tend to think that the friend is happy because of something the observer has done.

Accepted Answer

A) True 
 B)False

Question 20

Cultural factors influence what is or isn't considered as emotionally appropriate.

Accepted Answer

A) True 
 B)False

Which of the following statements is not true about the difference between men and women when it comes to emotional reactions?

What term is used for those emotions that an organization requires workers to show and considers appropriate in a given job?

For most people social activities decrease positive mood.

Research suggests that weather has no effect on mood.

What do you call the practice of modifying one's true inner feelings based on display rules?

It is generally accepted that moods and emotions can mutually influence one another.

Some researchers doubt the existence of emotional intelligence. Which of the following is an argument they use against it?

What is the difference between felt emotions and displayed emotions?

Amber and Sami were recently hired at a marketing agency. While Amber is typically in a good mood, Sami appears to be depressed most of the time. -What might Amber use to help her make good decisions quickly?

Studies have not shown a clear correlation between emotional intelligence and performance.

Displayed emotions are innate.

What does the case of Phineas Gage serve to illustrate?

Culture dictates how we construe emotional displays.

Emotions can be neutral.

Tarek is very prone to experiencing emotions in a much stronger manner than most other people. Things that wouldn't provoke any significant emotional response in the average person often send him into fits of happiness, anger, or depression. Tarek has a high level of which of the following?

When Phineas Gage had an iron bar driven through his brain he ____________.

Explain how stress affects emotions and moods.

In a highly individualistic culture an observer seeing a happy expression on a friend's face would tend to think that the friend is happy because of something the observer has done.

Cultural factors influence what is or isn't considered as emotionally appropriate.

What Is Organizational Behavior

Attitudes and Job Satisfaction

Perception and Individual Decision Making

Motivation: Concepts and Applications

Foundations of Group Behavior

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organizational Structure

Organizational Culture

Human Resource Policies and Practices in the Arab World

Organizational Change and Stress Management

Organizational Behavior in the Family Business

Intercultural Management: the Significance to Organizational Behavior

Female Entrepreneurs in the Arab World

Filters

Exam 5: Emotions and Moods

Which of the following statements is not true about the difference between men and women when it comes to emotional reactions?

What term is used for those emotions that an organization requires workers to show and considers appropriate in a given job?

For most people social activities decrease positive mood.

Research suggests that weather has no effect on mood.

What do you call the practice of modifying one's true inner feelings based on display rules?

It is generally accepted that moods and emotions can mutually influence one another.

Some researchers doubt the existence of emotional intelligence. Which of the following is an argument they use against it?

What is the difference between felt emotions and displayed emotions?

Amber and Sami were recently hired at a marketing agency. While Amber is typically in a good mood, Sami appears to be depressed most of the time. -What might Amber use to help her make good decisions quickly?

Studies have not shown a clear correlation between emotional intelligence and performance.

Displayed emotions are innate.

What does the case of Phineas Gage serve to illustrate?

Culture dictates how we construe emotional displays.

Emotions can be neutral.

Tarek is very prone to experiencing emotions in a much stronger manner than most other people. Things that wouldn't provoke any significant emotional response in the average person often send him into fits of happiness, anger, or depression. Tarek has a high level of which of the following?

When Phineas Gage had an iron bar driven through his brain he ____________.

Explain how stress affects emotions and moods.

In a highly individualistic culture an observer seeing a happy expression on a friend's face would tend to think that the friend is happy because of something the observer has done.

Cultural factors influence what is or isn't considered as emotionally appropriate.

What Is Organizational Behavior

Attitudes and Job Satisfaction

Perception and Individual Decision Making

Motivation: Concepts and Applications

Foundations of Group Behavior

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organizational Structure

Organizational Culture

Human Resource Policies and Practices in the Arab World

Organizational Change and Stress Management

Organizational Behavior in the Family Business

Intercultural Management: the Significance to Organizational Behavior

Female Entrepreneurs in the Arab World

Filters