Exam 2: Attitudes and Job Satisfaction

Employees at Acme Express are dissatisfied with working conditions, salary, and the general attitude of management. Mahir, Sameh, and Tanya are good friends who work at Acme, yet each seems to be reacting differently to the problems at work. -Mahir believes that his manager is a good person and will work things out if Mahir just gives him time to do so. Mahir is dealing with his dissatisfaction through __________________.

Which of the following is not a moderating variable of the attitude-behavior relationship?

Which of the following statements is not true about attitudes in the workplace?

Your supervisor is trying to assess the degree to which those working for her are satisfied with their jobs. You are trying to gather information from your peers that might help her in her aim to improve job satisfaction. -You should advise her that a single global rating question such as "Are you satisfied with your job?" will be as good an indicator as a more sophisticated questionnaire.

Job satisfaction is best described as ________________.

Employees at Acme Express are dissatisfied with working conditions, salary, and the general attitude of management. Mahir, Sameh, and Tanya are good friends who work at Acme, yet each seems to be reacting differently to the problems at work. -Tanya has decided that she'll just get a new job and get away from the problem. Tanya is dealing with her dissatisfaction through ________________.

Attitudes and values are synonymous terms.

Sharif is unhappy with his job. He takes every possible vacation and sick day and sometimes shows up for work late. He is expressing his dissatisfaction through_____________ .

Which of the following answer choices is the best definition of attitude?

High levels of job involvement are related to higher absences.

Quietly continuing to do your work when you know things won't improve, is what type of response to dissatisfaction?

An increase in absenteeism is an example of dissatisfaction expressed through neglect.

According to Festinger, people seek consistency among their attitudes and their behaviors.

In measuring job satisfaction, the two most widely used measuring approaches are a single global rating and a summation score made up of a number of job facets.

The following answer choices are quotes from employees about their job at Healthy Eating, a chain of health food stores. Which quote most probably comes from an employee who has a great deal of organizational commitment?

According to Festinger, people seek consistency among their attitudes.

Of the following, the best predictor of turnover is_____________ .

Organizational commitment is more of an overall response to the organization than is job satisfaction.

A person who holds positive attitudes toward a job necessarily has a high level of job satisfaction.

The following are possible actions that an individual may take if they behave in a way that is inconsistent with an attitude that they hold: I: change the behavior II: change the attitude III: rationalize the behavior IV: ignore the inconstancy - Which of these actions are the most likely to be taken?